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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

My domain, which was not listed for sale and was locked, was stolen from me without my consent, approval, or payment. My domain was registered with a registrar unaffiliated with GoDaddy and Afternic... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Shout out to Julia, Kamen & Konstantin. Great service here, I felt listened to. People don't usually have nice things to say about Afternic support team but my experience is different.

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Be extremely careful before listing domains with Afternic. I was shocked to learn they took a whopping 30% commission from my sale! It's like a third of what it was sold for. I did not realize th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Big thanks. Had a question regarding a listing and talked to Kamen. He began guiding me and then had another call that came in that I had to take quickly. Kamen followed up via email with... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online marktplaats
  2. ook in
  3. E-commerceplatform

Geschreven door het bedrijf

Afternic, a GoDaddy brand, is the world’s premiere domain marketplace, listing more than 20 million premium domain names available for sale and receiving more than 75 million domain searches each month—more than any other domain marketplace. Whether you are a domain buyer or a domain seller, Afternic is the most trusted name in domains.


Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

440 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 77% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

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3,2

Alle reviews

(440)

88 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Afternic

Afternic, GoDaddy’s partner for selling domains, might be the worst in customer service and buyer protection. I discovered they sold my URL without authorization, and within 24 hours, it was gone—completely unrecoverable.

I contacted GoDaddy immediately, but they could only email Afternic. Even though I followed all protocols and flagged the issue right away, they still transferred the domain to the buyer. Their response? They had already processed it and couldn't undo the sale. Worse yet, Afternic has no direct phone support. I had to push GoDaddy just to get connected with them.

If you value your domain, **DO NOT TRUST THEM**—you could lose it

They transferred me to the afternoon 800 number and talked to some guy who said they can’t do anything even though below they gave me 800. He’s said we can’t send to back to me. I would delist.

18 februari 2025
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello Becky,

Thank you for your feedback and I am sorry to hear of your difficulty in locating our customer support options. I have included a link to where you can reach our Phone Support as well as our Online Help Form;

https://www.afternic.com/contact

My thanks,
JM

Beoordeeld met 5 van de 5 sterren

Issue Solved

I got my quarry solved and respond within 24 hours. I'm fully satisfied with afternic services.
Thanks so much.

11 februari 2025
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello Max ,

We are glad to hear that you have had such great support from us and we look forward to helping again in the future

My many thanks,
-JM

Beoordeeld met 4 van de 5 sterren

I’m happy with the Tech Agents I speak…

I’m happy with the Tech Agents I speak with, but I’m unhappy that I need to contact Afternic on 500 plus GoDaddy domains that when listed for sale, show up as “unavailable” : (

This has been an ongoing 2 year nightmare that appears to be un fixable by either GoDaddy or Afternic WTF ?!?

6 februari 2025
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello Paul ,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

Beoordeeld met 1 van de 5 sterren

Afternic Scam Exposed

Afternic Scam Exposed: How They Steal from Sellers

If you're a domain seller considering Afternic, BEWARE. My recent experience has proven that Afternic is nothing more than a scam platform that deducts unjustified fees and refuses to pay rightful earnings.

My Story

I sold a domain on Afternic for $70, expecting a smooth transaction. Instead, I faced hidden charges and poor customer support. They deducted $60 from my sale, citing vague and unjustified payout failure fees, leaving me with $10—which they refused to pay due to their so-called minimum payout threshold.

What Afternic Doesn't Tell You:

Hidden Fees: They never informed me about multiple payout attempt fees until AFTER the sale.

Lack of Transparency: The dashboard doesn't show these fees. You only find out after they take your money.

Minimum Payout Scam: They keep your money if it’s below their payout threshold.

Zero Accountability: Even after escalating the issue, they hide behind scripted responses and never take responsibility.

Afternic vs Other Platforms

Unlike platforms like Sedo, Fiverr, or Freelancer.com, where fees are transparent and payments are secure, Afternic's practices are deceptive. Other platforms protect sellers’ rights; Afternic exploits them.

7 februari 2025
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello Bilal ,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

Beoordeeld met 5 van de 5 sterren

Afternic did a great job selling and…

Afternic did a great job selling and providing prompt payment for my domain sold on their marketplace.

The domain transfer went smoothly and the payment was quickly received. Their Transaction Assurance team appears to be "on the ball!"

Thanks, Afternic!

29 januari 2025
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello LG,

We are glad to hear that you have had such great support from us and we look forward to helping again in the future

My many thanks,
-JM

Beoordeeld met 5 van de 5 sterren

Very Satisfied With Afternic Customer Service

I've faced some technical issue with my afternic account and their customer service were always there to solve rapidly these problems. They are very professional responding to my emails quickly and do quite well their job. Thank you very much to their team.

4 februari 2025
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello Jean ,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM

Beoordeeld met 2 van de 5 sterren

I Sold a Domain on Afternic, and They Still Owe Me Money

My First Sale with Them, and My First Disappointment

I sold a domain on Afternic, and I was so happy to make the sale. I filled out my tax forms and payout profile with my PayPal, and they scheduled my payment.

But in an unexpected move, right when I was supposed to receive my payment, they asked me to upload a passport ID. I've sold domains on other platforms, and they've never asked for that, but Afternic did it at the last minute, after they had already transferred my domain to the buyer.

I told them I wouldn’t upload any documents due to privacy concerns, especially since this was just a small sale, and they refused to pay me.

Now I’ve lost my valuable domain, my time, and my money.

I can understand if they require an ID for high-volume sales or premium domain deals worth thousands of dollars, but not for something this small.

I will update this if they finally decide to pay me.

Update: They finally sent me the payment.

3 februari 2025
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello Dave,

Thank you for your feedback and I am sorry to hear of your disappointment with our security requirements. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

Beoordeeld met 1 van de 5 sterren

It's almost impossible to get tech…

It's almost impossible to get tech support. You are waiting on the phone forever. When you finally reach someone the issue you called about rarely gets fixed without 2-3 more calls.

30 januari 2025
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello Leesa,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

Beoordeeld met 5 van de 5 sterren

Great support

Great support

27 januari 2025
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello domainekr,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM

Beoordeeld met 5 van de 5 sterren

Solid experience

Solid experience

18 januari 2025
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello David,

We are glad to hear that you have had such great support from us and we look forward to helping again in the future

My many thanks,
-JM

Beoordeeld met 1 van de 5 sterren

Dumb redirect

Arghhh. I started a new website (domain itself was $25/mo) and the website kept REDIRECTING TO AFTERNIC. wtf.

21 januari 2025
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello website guy,

Thank you for your feedback and for the opportunity to clarify that no Domain Registrations are offered for a month length of term. This would go against domain registration policies and is not possible to do so from the registry. Most likely, what you were seeing what the price for a single year. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

Beoordeeld met 1 van de 5 sterren

Worst customer service ever

Worst customer service ever
They forcefully migrated my Dan account to Afternic.com using the same email as it was in Dan.com, and then they sold 4-5 of my domains at Afternic.com and are now not helping me at all to add the payment method properly.

I have been trying to get a solution for a few months already.

They reply after weeks and even without real help.

8 november 2024
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello Julhas,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

Beoordeeld met 5 van de 5 sterren

The best market

The best market

10 januari 2025
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello Abdallah ,

We are glad to hear that you have had such great support from us and we look forward to helping again in the future

My many thanks,
-JM

Beoordeeld met 1 van de 5 sterren

Thieves are using this company to steal domains

Thieves are abusing their lax system (anyone can list any domain without proof of ownership) to steal others' domains. This company should be reported to Better Business Bureau.

Update: After 8 months of my first email sent to them to take down that unauthorized listing, the listing is still up.

11 januari 2025
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello Jill,

Thank you for your feedback. We do have a Membership Agreement that is in place for all customers. I have included a link to that information below:

https://www.afternic.com/legal/agreements/membership-agreement

Verification information is outlined in section 12 of that document. We appreciate you sharing your experience with us and for helping us to understand how we cab better meet our customer needs.

My thanks,
JM

Beoordeeld met 5 van de 5 sterren

Amazing customer service representative…

Amazing customer service representative took care of everything. Explained everything thoroughly was very nice and professional. Thank you very much for giving us this great service. I strongly recommend this platform to sell your domain.

10 januari 2025
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello Nick,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM

Beoordeeld met 1 van de 5 sterren

zero service + bugs in interface Dont…

zero service + bugs in interface Dont sell domains here

5 januari 2025
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello Joakim,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

Beoordeeld met 1 van de 5 sterren

Terrible Platform for domain listing

I submitted my domain for listing on Afternic, and it was rejected for trademark compliance—yet my domain isn’t a trademark! The rejection was completely unjustified and there was no clear explanation as to why it was flagged.

Their review process seems overly cautious and doesn't make sense. It’s incredibly frustrating to have a domain wrongly flagged and no way to resolve it. Customer support provided vague, unhelpful responses that didn’t address the issue.

Definitely not recommending Afternic for domain sales.
it's a waste of time.

31 december 2024
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello Ra ,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

Beoordeeld met 5 van de 5 sterren

Competence

Competence. Clarity and a genuine desire to be helpful.

30 december 2024
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello Joseph ,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM

Beoordeeld met 5 van de 5 sterren

A real life person replied from…

A real life person replied from Afternic on Christmas Eve.

24 december 2024
Review zonder uitnodiging
Logo Afternic

Antwoord van Afternic

Hello Averell,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM

Beoordeeld met 5 van de 5 sterren

Thank you Afternic

I recently contacted Afternic Support about two domains that were under review and have been accepted. Thanks Afternick.

16 december 2024
Logo Afternic

Antwoord van Afternic

Hello HicOne,

Thank you for your feedback. We are very glad to hear that you received such great support from us. We look forward to helping again in the future and thank you for being a GoDaddy customer.

With much appreciation,
-JM

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