What stands out most about AIMS is their customer service responsiveness. I had a question regarding leverage tiers and withdrawal processing times, and the live support agent explained everything ste... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
If I could leave negative stars for this company I would. I will continue to leave the worst reviews for them until they have given all of our money back. My husband was left money from his mother i... Toon meer
Bedrijf heeft geantwoord
I met someone online who persuaded me into investing here, everything seemed cool for months until i had an emergency, they delayed my withdrawal making more requests to pay for certain things. I paid... Toon meer
Bedrijf heeft geantwoord
This is very annoying because to use this broker I need a referral, I have never found a broker that requires a referral to sign in. I sent an email and they replied: "Kindly be informed that current... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to AIMS – Elevating Your Trading Experience. AIMS is a leading global financial brokerage, offering a robust and seamless trading platform designed to deliver fast executions, clearing services, and technical support for both retail and institutional clients across 17 countries. With a presence in key markets including Australia, Dubai, Malaysia, Vietnam, Cambodia, Japan, Korea, Indonesia, Hong Kong, China, India, Thailand, Africa, the UK, Spain, Colombia, and Brazil, AIMS has built a reputation for excellence and reliability. We are committed to providing an optimal trading environment by offering competitive spreads, superior execution, and exceptional customer service. At AIMS, transparency, fairness, and integrity form the foundation of every client relationship, fostering mutual respect and trust. **Our Motto:** *“We Take Your Trading Experience to the Next Level.”* Join the global community of over **88,000 traders** who trust AIMS for their financial success.
Contactgegevens
Sydney, Australië
- enquiries@aimsfx.com
- aimsfx.com
2,0
Slecht
31 reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 76% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Avoid this Company
I have only been trading for a short period of time, and on my first attempt to withdraw funds, the transfer was rejected. The withdrawal was flagged for review, resulting in a 72-hour hold on the funds. After requesting an update, I received a final rejection notification via email. The request now requires me to pay a verification fee to release my funds. However, contacting customer service through the company portal also necessitates paying this fee, which is 40% of the withdrawal amount.
If my withdrawal were for the total deposit, the fee would be $50,500, which is about one-third of my investment. No other brokers charge a verification fee like this. All communication has been conducted through this website:
28 juni 2025
Review zonder uitnodiging
Antwoord van AIMS
This review contains false and misleading claims that we take very seriously.
AIMS is a regulated broker, and we do not and will never charge any kind of “verification fee” to process withdrawals. Furthermore, our official customer support channels are always free to access — we do not require payment to speak with our team or to release client funds under any circumstances.
It is highly likely that the reviewer has fallen victim to a scam or impersonation site falsely posing as AIMS. We urge all clients to ensure they are accessing our services only through our official website and verified communication channels. Scammers often create lookalike platforms to deceive users and demand unlawful payments.
If you have been affected, we strongly advise you to stop all payments immediately and report the incident to our compliance team through our legitimate contact information.
AIMS remains committed to transparency, client security, and compliance with international financial regulations.
We also reserve the right to report this false review to Trustpilot for violating community guidelines and damaging our reputation without cause or evidence.
Fraude
Nos han tomado toda la inversión. Es un fraude, poneros en contacto conmigo y os enseño pruebas, hay muchas personas ya afectadas.
29 mei 2025
Review zonder uitnodiging
Antwoord van AIMS
Tomamos muy en serio este tipo de acusaciones. AIMS es un bróker regulado, y jamás tomamos fondos de nuestros clientes de forma indebida. Si usted realmente tiene pruebas, le instamos a que las presente públicamente o las remita a través de nuestros canales oficiales para una investigación inmediata.
Acusar sin fundamentos claros y verificables constituye una difamación grave, y nos reservamos el derecho de reportar esta afirmación ante las autoridades competentes y a Trustpilot si no se aportan evidencias concretas.
Defendemos nuestra integridad y la transparencia con todos nuestros clientes. Esperamos su documentación real si desea resolver este asunto con seriedad.
In English,
We take this type of accusation very seriously. AIMS is a regulated broker, and we do not seize client funds under any circumstances.
If you genuinely have proof, we challenge you to present it publicly or submit it through our official channels so we can investigate the matter properly. Making unverified and damaging claims constitutes serious defamation, and we reserve the right to report this review to Trustpilot and relevant authorities if no valid evidence is provided.
We stand by our integrity and transparency with all clients. If you're serious about resolving this, we await your documented proof.
This broker has taken our money
This broker has taken our money. Run away from this broker. Don't even think about investing.
22 maart 2025
Review zonder uitnodiging
Antwoord van AIMS
We are sorry to hear about your experience and take such allegations very seriously. At AIMS, we operate as a regulated broker and do **not withhold client funds** under any circumstances without valid justification in line with regulatory standards.
If you believe there has been an issue with your account or transaction, we strongly encourage you to contact our official support team @ CS@aimsfx.com directly through verified communication channels. We are committed to **investigating and resolving** any legitimate concerns transparently and promptly.
Please be cautious of impersonators or third parties falsely claiming to represent AIMS. Your security and trust are extremely important to us.
I tried toI tried to withdraw and they…
I tried toI tried to withdraw and they locked me out of my account denied my transfer and refuse to communicate with me through their customer service email and it has been almost two and a half weeks they are thieves and I am reporting them don't ever trust them for any reason. If I could provide the screenshots I would do not send your money to them no one has had a good experience and the only reviews that report good experiences are probably robots they are thieves and they will be prosecuted soon....
I have proof of my account being prohibited after trying to withdraw and then weeks of emails trying to get a hold of someone to resolve or return my funds
29 april 2025
Review zonder uitnodiging
Antwoord van AIMS
We take this allegation very seriously and strongly refute the claim being made.
AIMS operates as a regulated broker and does not lock client accounts or deny withdrawals without valid cause strictly aligned with compliance and security protocols. If your account was restricted, it may have been due to regulatory checks, verification issues, or suspicious activity protocols, all of which are in place to protect both the client and the platform.
Furthermore, our customer service team is active and responsive through official channels, and we urge you to ensure that your communication has been directed only to verified AIMS contacts.
We are more than willing to investigate your case, but we must highlight that posting false or defamatory statements without substantiated evidence is a serious matter. We reserve the right to **report this review to Trustpilot for investigation** as a potentially false accusation if supporting details are not provided.
We encourage you to contact us directly through our official website so we can resolve any legitimate issues promptly and professionally.
AIMS
WhatsApp messages and Tips required
I received a WhatsApp message from a non company account. Red Flag. They told me to pay tax liable on my profits and within 24 hours my withdraw would be transferred to my account. I paid the tax and they asked me to pay Yuan 1000 as a tip to prioritise my transferred money. Otherwise it could take 2 weeks for my transfer to happen. This is false advertising. This is asking for under the table transactions to happen for them to live up to their expectations. The WhatsApp number is a UK number from a customer service representative who says she is in Hong Kong. She is insisting I pay the extra money to ensure I receive my profits within 24 hours. This is a non trusting company, who's communications are way below what is expected from a financial organisation.
15 november 2024
Review zonder uitnodiging
Antwoord van AIMS
Hi there,
Thank you for bringing this to our attention.
We want to make it absolutely clear that AIMS will never ask any client to pay additional fees, taxes, or “tips” through unofficial channels—especially not via WhatsApp or any personal account. All deposits and withdrawals must be done exclusively through our official website, WWW.AIMSFX.COM to ensure security and transparency.
What you’ve described is a scam attempt by someone impersonating our staff, and we strongly urge you not to make any further payments to unverified sources. This kind of fraudulent behavior deeply concerns us, and we take it very seriously.
We are a regulated financial services provider and do not engage in or tolerate any form of “under-the-table” transactions. Please forward any screenshots or details to our official support team at cs.aimsfx.com so we can investigate and take appropriate action.
Your trust and safety are our top priorities. Always verify you are communicating with our verified channels, and never hesitate to reach out if you’re unsure.
Stay safe, and thank you again for your vigilance.
HORRIFIC..
HORRIFIC... the pamm program they apparently offer is an absolute mess... my account liquidated 3 times, the first 2 they put the money back because it was a mess... some accounts were liquidated, others not touched, some in deep negative!! this happen 3 times... I now have a formal complaint with their regulators and metaquest. stay away from these guys and Aaron, the apparent owner of the company yet if he is in China, there is no one to help... so it looks like its a one man show.
stay away, I never got an email to suggest a margin call and the margins were nowhere near a margin call, they don't pay rebate for a week, standard is same day, their communication is dreadful,
i have 9 years trading experience and I have never dealt with such a horrific broker...
my clients could not even take a partial withdrawal out... they promise lots and deliver nothing but headaches.
I will keep everyone posted as to how they handle this and what the regulators find out about the poor handling of this situation. over 6 figures lost!
12 november 2024
Review zonder uitnodiging
Antwoord van AIMS
hi Ron,
Firstly, we sincerely apologize for the distressing experience you’ve had, and we fully understand your frustration. Losing money, especially with such significant amounts, is understandably upsetting, and we deeply regret that you’ve faced these issues.
Please know that AIMS is a regulated broker committed to transparency, fairness, and safeguarding our clients' interests. We recognize that trading carries inherent risks, but we are always dedicated to offering reliable support and ensuring clear communication.
Regarding your experience with the PAMM program, this is not the kind of service we strive to provide, and we are taking your feedback very seriously. We encourage you to reach out to our official support team with the details of your case so we can look into it thoroughly and work towards resolving the situation. We regret that communication and the margin call process weren’t up to expectations, and we’re actively working to improve these areas.
We appreciate your years of experience in trading, and we respect your decision to raise the matter with regulators. We want to assure you that we are fully committed to investigating your complaint and working with the relevant authorities to address any discrepancies.
Again, we truly apologize for the impact this situation has had on you and your clients, and we are here to help resolve this as best as we can. We understand this is a tough situation, but we hope we can work together to find a fair solution.
Extremely great trading platform
I've tried numerous platforms in the past, but after using AIMS for the past 2 years, I'm a true believer in their service. The support team is fast and relentless in providing assistance whenever needed. The swap rates are relatively smaller compared to other platforms, which is a big plus. Additionally, the withdrawal process is smooth and fast, making my overall experience with AIMS exceptional. Highly recommended!"
30 augustus 2024
Review zonder uitnodiging
Antwoord van AIMS
Thank you so much for your wonderful feedback! 😊
We’re thrilled to hear that after two years of using AIMS, you’ve had such a positive experience. It’s great to know our support team, swap rates, and fast withdrawal process have made a difference for you. Your recommendation means the world to us!
We’ll continue working hard to provide you with the best service possible. Thanks again for being part of the AIMS family! 🚀
I have been using Aimsfx for the last…
I have been using Aimsfx for the last year now and I have to say I am really impressed!
The spreads are much less than other brands I have worked with in the past..
Thankyou Aims for the transparency in my forex ventures!
7 september 2023
Review zonder uitnodiging
Antwoord van AIMS
Thank you so much for your kind words. We definitely will continue to serve you better.
Highest spread for XAU traders ,not…
Highest spread for XAU traders ,not recommended better choose other broker
9 februari 2024
Review zonder uitnodiging
Antwoord van AIMS
Thank you for sharing your feedback. We appreciate you taking the time to provide your thoughts on your experience with AIMS.
We’d like to inform you that, recently in early 2025, we’ve made adjustments to our spreads, including for XAU trading. We understand that this change may not meet everyone's expectations, and we sincerely apologize for any inconvenience it may have caused. We always strive to provide competitive and transparent pricing, but we do acknowledge that different traders have different needs.
If you feel the new spread structure does not align with your trading preferences, we understand if you may want to explore other options. We appreciate your time with us, and if there’s anything we can assist with during this transition, please don’t hesitate to reach out at cs@aimsfx.com
Thank you again for your feedback, and we wish you the best in your future trading endeavors.
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