Virtual classroom sessions have been so helpful while moving through the Cert 3 PT course modules and team on phones have sorted out any queries along the way
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Lees wat reviewers zeggen
Overall was great having the flexibility to study online and at my own pace as I work fulltime. I did the cert 3&4 fitness part online & face to face at the gym and diploma of nutrition package with... Toon meer
I had a live chat from Jamie, who even though was experiencing some technical errors, was able to help me get some clarity for some of the task I needed help with.
Samuel is a legend, I had some concerns this morning but within an hour my problem was resolved, I was able to get feed back, complete my last assignment and get reassurance about my closing deadlin... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The Australian Institute of Personal Trainers is a privately owned registered training organisation, specialising in a range of health, wellness and fitness qualifications which are delivered both online and face-to-face.
Contactgegevens
54-58 Brookes St, 4006, Bowen Hills, Australië
- aipt.edu.au
4,7
Uitstekend
706 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 85% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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EMJAY was very helpful & EXCEPTIONAL
EMJAY was very helpful, patient & understanding & went above & beyond to help with my enquiry at a very difficult time for me. The customer service she provided was Exceptional.
12 september 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Hi T M,
Thank you for your kind words! We’re so happy to hear you’ve had a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.
Thanks again,
The AIPT Team
Clear communication
Clear communication, understanding and compassion from student services, particularly from Emjay!
9 september 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Hi Dominique,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
Excellent customer service
Excellent customer service from Marc.
9 september 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Thanks so much for sharing this great feedback with us!
We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.
Wishing you all the best,
The AIPT Team
Joy provides excellence.
Joy was pleasant and helpful in solving my issues. She went on to be extremely proactive with course advice and how to access my virtual classrooms.
9 september 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
It’s awesome to hear you've had such a great experience with our team, S Kadir. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.
All the best,
The AIPT Team.
Layko was very accomodating and helpful…
Layko was very accomodating and helpful in having my extension applied. Thank you!
8 september 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Hi Zeynep,
Thank you for your kind words! We’re so happy to hear you’ve had a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.
Thanks again,
The AIPT Team
Layko was super helpful!
8 september 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Eli. We can’t wait to see where your career in Health & Fitness takes you!
All the best,
The AIPT Team
Layko was very helpful and supportive
Layko was very helpful and supportive
5 september 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Hi Herbie,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
The team was very friendly and meet all…
The team was very friendly and meet all my needs and requirements. Layko was about to assist with re enrolling and RPL.
4 september 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Thanks so much for sharing this great feedback with us, Troy!
We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.
Wishing you all the best,
The AIPT Team
*** Marc is fantastic to deal with at…
*** Marc is fantastic to deal with at AIPT —he's professional, approachable, and always responsive. His customer service is excellent, making the entire experience smooth and stress-free. The personal training course at AIPT is top-quality, with outstanding student support throughout. Highly recommended Marc & the team at AIPT *****
3 september 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
It’s awesome to hear you've had such a great experience with our team, Kelsey. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.
All the best,
The AIPT Team.
Great Experience with the Support Team
Marc was super helpful and quick to respond, and he really took the time to understand my situation. Every time I’ve reached out through the chat app, everyone I’ve spoken to has been kind, supportive, and willing to go the extra mile to help. Really appreciate it! Thank you!
2 september 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Hi Rebecca,
Thank you for your kind words! We’re so happy to hear you’ve had a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.
Thanks again,
The AIPT Team
Excellent communication and was a great…
Excellent communication and was a great help!
2 september 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Luke. We can’t wait to see where your career in Health & Fitness takes you!
All the best,
The AIPT Team
All the team of AIPT espically Ben,domic,joe smith,sarah,Jean F
I had a fantastic experience studying at AIPT. The entire team was always helpful, kind, and quick to respond. A special thanks to all the team especailly **Jean F.** for her exceptional support and guidance—her patience and expertise were invaluable and made all the difference. Highly recommend
2 september 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Hi Azhar,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
Shoutout to the Fitness Faculty
It's been great working with the AIPT Fitness Faculty team. You guys are always friendly and helpful. In particular, I just wanted to give a massive shoutout to Abi and Ben. Abi was super patient and happy to go the extra mile to help. Ben was super chill, helpful, and accomadating in answering my questions.
On a slightly differnet note, I have found the PTCB01 Knowledge Quetsion to have quite a few confusing and/or unclear questions. Overall I've found most assessments clear, just this one that is at times confusing.
1 september 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Thanks so much for sharing this great feedback with us, Adam!
We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.
Wishing you all the best,
The AIPT Team
Marc was very helpful for what i needed.
29 augustus 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
It’s awesome to hear you've had such a great experience with our team, Matthew. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.
All the best,
The AIPT Team.
Smooth and Supportive Enrolment Experience
The enrolment process was straightforward and well-supported. Kristy assisted me with all my queries throughout the process and was always prompt and responsive. After enrolment, I had a query regarding portal access, and Layko from AIPT was extremely efficient in resolving the issue over the phone, ensuring I had immediate access.
Overall, it has been a very positive experience at the start, and I look forward to it continuing the same way throughout the course.
28 augustus 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Hi Muhammad,
Thank you for your kind words! We’re so happy to hear you’ve had a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.
Thanks again,
The AIPT Team
I agree with all the 1 star reviews…
I agree with all the 1 star reviews they only care about getting your money and that’s it. Anything they do teach you is not relevant in the real world. If you try and get out of the course they will force you to stay in by continuing taking your money (sorry they don’t like to word forced you can choose to keep paying them for nothing). If you are thinking of using AIPT please contact me first.
28 augustus 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Hi Adam,
Thank you for your feedback and for bringing this to our attention! We’re extremely sorry to hear your experience wasn’t in line with the standard of education and care that we strive for. We’d like to chat with you and get this resolved as a matter of urgency.
We’ve escalated this issue to our Student Experience team, and one of our Student Experience Managers will be in touch shortly. In the meantime, should you need to contact them urgently, you can email them at student.experience@aipt.edu.au
Thank you,
The AIPT Team
Thank you for great customer service
Thank you for great customer service
27 augustus 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Fatma. We can’t wait to see where your career in Health & Fitness takes you!
All the best,
The AIPT Team
What made the experience very…
What made the experience very effortless and memorable during the application process at the AIPT were the staff members.
The friendly, bubbly staff are a pleasure to talk to. A clear understanding of how the system worked made it easier to understand how the application process worked. Tamara, a friendly staff member, made the application process effortless.
As for the fee, though it is towards the higher price range, the payment plans are flexible, therefore making them affordable. Whether you are working full-time or part-time, the self-paced online work system is a great platform for anyone who wants to study while they are working.
I would recommend the AIPT to anyone who wishes to look into a career in Personal Training/fitness.
Thank you, AIPT
26 augustus 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Hi Mikiyas,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
Helpful and responsive
Marc was very helpful and responsive. Appreciated the support.
27 augustus 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Thanks so much for sharing this great feedback with us, Hagan!
We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.
Wishing you all the best,
The AIPT Team
Contacting aipt about my absence
Layko who I spoke to on the phone was very helpful and very reassuring with my course and my matters that I was dealing with while I was away. Highly recommend her service.
26 augustus 2025
Review zonder uitnodiging
Antwoord van The Australian Institute of Personal Trainers
Hi Ieanefa,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
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