Ajourneyhike Reviews 

Por un mal entendido me registré en su cuenta a lo que me sacaron de mi dinero sin mi consentimiento. Se contactaron para resolver el problema y me van a rembolsar el dinero o eso creo.

I thank Miss Elsa for her timely and rapid response to my request.

Muchas gracias, gran servicio y comprensión por parte de Zoe que me ayudó a resolver mi queja de la mejor manera. Gran trabajo de parte de ella para realizar mi reembolso.

Daisy m'a contacté pour m'aider avec mon remboursement, merci Daisy

Muy amables y la atención excelente

porque me solucionaron mediante chat mi solicitud de cancelacion de membresia ya que por error me suscribi y me di cuenta cuando vi el cobro en mi cuenta, la persona que me atendio fue muy eficiente en responder y educados y aceptando de forma rapida mi solicitud, espero este proceso se lleve acabo como me lo indican, tambien enviaron correos de cancelacion, gracias

Very fast response. Thank you Daisy for great service

Great customer support from Kevin

Problema resuelto gracias a qué Nela se puso en contacto

I had an issue with a recent charge, and I’m really grateful for the support I received from the escalation team. Paula was especially helpful—she listened to my concerns, explained everything clearly, and processed my refund without hassle. Great work by the escalation team! Thank you, Paula!

Good service by Emerald

ELSA SE COMUNICÓ CONMIGO PARA MENTIRME, DECIRME QUE ME REEMBOLSARÍAN LO QUE ME ROBARON, PERO MINTIÓ

Scammers and scammer website.
First I wanted to purchase a weightlifting event online which redirected me directly to a secure pay website. Charge was only 2 euro so no big deal I went ahead. Upon paying I was redirected to their website, which has nothing to do with weightlifting in first place.
I spoke with support person, because I wasn't allowed to cancel my account from their website (clicking on the hyperlink to cancel account, didn't even trigger). After I spoke with support he re-assured me that he initiate the "process" to cancel my account?! How silly is that? Process to cancel account? I noticed that my account will be cancelled after a specific date, but the point was that before that cancellation date automatically their website would have billed me 40$ to "add" funds to my wallet, due to some top off policy they have. I spoke with the support guy and he re-assured me since "process" of cancellation has started I won't be billed and I left it like that. Afterwards I was contacted by this Emily person from "escalation support" re-assuring me my account will be cancelled on time but guess what, I got notification from my revolut app. that I was about to be charged 40$ and that it looked suspicious (asking me to confirm payment or cancel my cart). They reply with automated messages in my opinion and this is total fraud, stay away.

La buena atención y predisposicion del Sr.Imani para solucionar el inconveniente