Pure scam. I ordered a package 20 days ago and nothing has arrived. They told me to contact them if it doesn’t show up after 17 days. I messaged them three times and got zero replies. No tracking upda... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
Bought to encode a Voigtlander 35/f2 APO lens to attach to a Leica adapter on my Leica SL3. Simply tells the camera IBIS system which focal length to set (one could do it manually through the camera m... Toon meer
Arrived quickly and worked like a charm -especially with my Voigtlanders. My Leica 50mm Summicron worked great at first but needs to be reapplied as the marks wore off due to the flat mounting surface... Toon meer
Bedrijf heeft geantwoord
I received the Akara Lab 6-bit encoder and was able to "code" my 35 & 28 mm lens so that they are now automatically recognised as such by my M10. Users should be aware that not all marker inks read we... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Akara Labs - camera cases and accessories
Contactgegevens
38 marland fold, ol11 4rf, rochdale, Verenigd Koninkrijk
- contact@akaralabs.com
- akaralabs.com
4,5
Uitstekend
85 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Abzocke
Leider kann ich keine gute Bewertung hinterlassen. Habe per Vorkasse bezahlt und Nänach über einem Monat weder eine Bestellung, noch eine Antwort des "Kundencenters" erhalten.
8 november 2025
Review zonder uitnodiging
Antwoord van Akara Labs
Hi Claudio, we reached out via Trustpilot for more information but haven't yet received a reply. We have no record of a Claudio reaching out to us on our normal communication channels, so we weren't ignoring you - we just haven't seen anything come through!
Please let us know if you contacted us using a different name or details, and we will check to see where we tripped up.
We are always here to support, the best way is through our website chat box that pops up at the bottom right when you visit. We don't use AI so you will connected to us directly and we can hopefully resolve the issue quickly and to your satisfaction.
Good service and good product
Fast dispatch and although a manufacturing issue was found with the first item, Akara resolved this is a quick and effective manner. I always find it telling by how well a business resolves issues and Akara passed with flying colours. The replacement item is great.
22 oktober 2025
Neutral
Positive: Smart product
Negative: The instructions are cheaply made and glued to the product. Freight costs, import taxes and fees double the price of the product.
22 oktober 2025
Antwoord van Akara Labs
Hi Wolf, thanks for your review.
The coder and pens are glued to the instruction sheet in order to keep everything together and reduce plastic packaging. We try to keep plastic waste to an absolute minimum.
Appreciate that import duty and fees can increase costs but this side of things is completely out of our control and is set by each country, we do not receive any of this money - it goes straight to your government.
The postage fees are near identical to what we pay, occasionally we will pay a few euro more and sometimes a few euro less depending on the destination.
We are not a large enough company to be able to use couriers at any reasonable rate, it would likely be 2-3 times more expensive, so for our products this is unfortunately the cheapest way to ship to you.
Hopefully over time we can tweak and improve the postage side of things, it's also frustrating for us too so we do completely understand where you are coming from.
AKRA LAB PRODUCTS ARE FINE
AKRA LAB PRODUCTS ARE FINE , I HAVE USED THEM TO PROTECT MY CAMERA'S BODIES .
24 oktober 2025
Great product
22 september 2025
Well
Well, the Slim Skin is slim. But it is very flexy and after a number of removings it gets more and more loose fitted. The construction is just 3D-printed from some kind of ”printable plastics”. The price is very high for both the simple construction and the questionable function.
I actually threw it avay.
26 september 2025
Review zonder uitnodiging
Antwoord van Akara Labs
Hi Lars, I'm sorry to hear that the case wasn't for you. We've not heard of the case becoming loose fitting before, especially after just a few days use (I see you received it 4 days ago). It's possible you received a faulty case.
You are correct in that the case is 3D printed, but with commercial 3D printers, rather than the usual and much cheaper method of injection moulding.
Cost wise, manufacturing in the UK as a small business is unfortunately very expensive compared to China, it's near impossible to compete on price alone. We aim to produce high-quality, precise fit cases with responsive and personable customer service.
We're a small business and always looking to improve so if you would like to reach out to us please get in touch at contact@akaralabs.com.
We can raise a return for you (if you still have access to the case) and then inspect the case for any faults and issue a refund/replacement.
Akara Labs - Exceptional Customer Service
Akara Labs offer a small but innovative range of products that meet specific needs. Their products are well thought through, robust and made with an eye for detail.
Their customer service is superlative. As a small company they recognise the need to take care of their customers and they do so in style. They are prompt, courteous and extremely helpful - they listen, they act and they do the right things - they could teach much larger enterprises a thing or two!!
17 september 2025
Review zonder uitnodiging
Excellent customer service.
Excellent customer service.Great product well presented.Good website
23 juli 2025
Easy peace !!!
21 juli 2025
Good tool
Leica M Mount Lens Precision 6-Bit Encoder is a great tool for 6-bit-coding of older M-lenses.
Works fine and good intructions.
22 april 2025
Prima!
Die Schablone für die Codierung ist leicht anzuwenden und funktioniert super. Ich habe alle meine Fremdobjektive damit codiert und das Fotografieren mit der Leica M ist dadurch weniger umständlich. Prima!
21 april 2025
A brilliant solution for coding my…
A brilliant solution for coding my Leitz Elmarit and Voiglander lenses. Highly recommended.
29 maart 2025
Perfect and very simple
Perfect and very simple, also with Voigtlander lenses 28-2.8 and 75.-1.9
27 maart 2025
Great slim cover for the city
Pretty perfect slim cover for the rigors of city everyday carry. It’s just enough to not think about the usual bumps and scrapes, and the black fades in with the case. A bit of texture gives it utilitarian feel, opposite most of the leather half cases. Comes off in a half second but stays on even when biking over cobblestone. Pretty perfect really for what it is.
1 mei 2025
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