Algo Exchange Reviews 117

TrustScore 4 uit 5

3,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Started with Pershing lost money, changed to Apollo making money. Make sure you look at all algos you qualify for with your intended investment amount. Apollo is the only one making money, but it is m... Toon meer

Beoordeeld met 5 van de 5 sterren

What really stood out to me about Algo Exchange is their honesty. They don’t try to sugarcoat things or make unrealistic promises and are upfront about the risks involved with using their systems an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Quite skeptical at first!! Met Jason and Austin in Florida for dinner and felt more comfortable with the bot. First few months the bot wasnt doing much. Soon after it started doing what it does."Absol... Toon meer

Beoordeeld met 1 van de 5 sterren

This has been the worst investment I've ever made. After a year, my account is down 40% when my self-managed fidelity account is up 48% in the same time period. I've changed to different products at t... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Softwarebedrijf

Geschreven door het bedrijf

Automated Algorithmic Trading Software for the Retail Investor. Trading US Regulated Markets on US Regulated Brokerages.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

117 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 85% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Beware of this Company!!!

Wow. This was my 2nd foray into the world of Algorithm Trading and it has been an unmitigated disaster from the minute I brought my account online. First off, I am a big boy investor and I will certainly be able to weather these losses. That said, here is a quick review of my experience after 1 year with the Algo Exchange.

In March of 2025 I paid this company $7350 for their trading software/license. I then funded my account with $25,000 and we were off to the races. I had a few positive months of returns but the bottom line is that after 1 year my account is now worth $20,603. I have also paid this company their $197 monthly trading fee (never really figured out what this actually pays for) totaling $1576. So to summarize I have invested $33,926 and 1 year later it is now worth $20,603 during one of the greatest bull markets on the planet. In my opinion this company has gone completely off the rails.

The one bright spot has been their customer service.
My Rep Berhan A has been very responsive and bent over backwards to guide me as I have been trying to get my hands around this company and their whacky algorithm software. Save your money!!!!

18 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

18months in and great experience so far

I am very pleased with my results and the customer service of Algo Exchange. These guys have always been professional, engaging, and candid about their results.

I have been running Algo Exchange Millennium on a IRA account for 18 months now and am up 37%. I chose Millennium because it had the flattest up and to the right equity curve and had a peak drawdown of 14%. I personally am running it only at 75% of the recommended scale (yes I scaled DOWN) because I wanted to target a peak DD of 10%. Note this algo did go into a period of drawdown that lasted for 7 months for me, but as a percentage wise it was acceptable, and it was consistent with the model, so I let it run.

I see a lot of negative comments on here, and I do believe those clients jumped strategies and scaled up. Scaling up increases DD -> increases drawdown -> increases emotion -> reduces resolve to let systems the time to realize their statistical edge. I do think the secret to getting rich quick is to do it slowly.

My client rep is Mark, and prior to that is was Jason. Both of them have been upstanding and genuinely looking out for what's best for me. I have tried a lot of algo companies and this is rare.

I'm an engineer and don't have a ton of time to trade, and was looking for something I could let run with low drawdown and get good returns on one of my accounts I had just sitting in mutual funds going nowhere, AE did deliver for me.

11 maart 2026
Review zonder uitnodiging
Logo Algo Exchange

Antwoord van Algo Exchange

Jason,

It's been an absolute pleasure to work with you. Thank you for trusting us as your algorithmic trading software provider. We are so pleased to hear about your experience with our products and we look forward to a very long and successful relationship.

Your outlook on using our products is spot on.

We are happy to hear that you are pleased with our customer service as well, as we strive to deliver the highest caliber of support in the industry.

Thank you for your trust.

- Algo Exchange

Beoordeeld met 1 van de 5 sterren

REFUND REQUEST IS WORST

REFUND REQUEST IS WORST! WORST CUSTOMER SERVICE!

5 maart 2026
Review zonder uitnodiging
Logo Algo Exchange

Antwoord van Algo Exchange

This is a fake review. We have no record of this person in our database, and therefore we have no refund request from this person.

Disregard this review. As noted in our 100+ reviews, people love our customer service team.

Beoordeeld met 5 van de 5 sterren

Beware of Bytfin.manager on Telegram…

Beware of Bytfin.manager on Telegram they are a scam. They promise you big returns with little money and they keep asking for their commission before you get your funds. Which you will never get, only excuse. The App they use is app.rapidaitraders.com it is a fake app they use to give you false hope.

25 februari 2026
Review zonder uitnodiging
Logo Algo Exchange

Antwoord van Algo Exchange

this is a FAKE review. We have no record of this user in our database.

Hear REAL customer feedback on us here: https://www.algoexchange.com/testimonial

Beoordeeld met 5 van de 5 sterren

My experience with Algo Exchange

I have joined Algo about two years ago. I have been using one of their routine in on one of my IRA accounts and it has been running independently. So far, my account has netted around 50%. I am very pleased with their services.

23 februari 2026
Review zonder uitnodiging
Logo Algo Exchange

Antwoord van Algo Exchange

Charbel,

Thank you for the great review. We are very happy to hear about your experience with our products, and are grateful for your support.

We look forward to a long-lasting relationship and are here to support you with the use of our products now and into the future.

Thank you!

Beoordeeld met 5 van de 5 sterren

helped me make a bunch of money

great team, great customer service, helped me make a bunch of money. highly recommend!

19 februari 2026
Review zonder uitnodiging
Logo Algo Exchange

Antwoord van Algo Exchange

Thank you for the great review Moe! We sincerely appreciate it and are so glad to hear about your experience with our company.

We are here to support you and look forward to a long lasting relationship!

Beoordeeld met 5 van de 5 sterren

Jake from Algo is such a knowledgable…

Jake from Algo is such a knowledgable and easy guy to work with! Knows his stuff, got a platform and product that actually delivers beyond the promises. Couldn't be happy with their performance and can't thank them enough for their help!

10 januari 2026
Review zonder uitnodiging
Logo Algo Exchange

Antwoord van Algo Exchange

Thank you for the great review Paul!

Jake is great, and we are happy to hear about your experience with him and our company. We look forward to long lasting relationship!

Beoordeeld met 1 van de 5 sterren

Don't waste your time, and especially your Money!

I have consistently lost money with them. Here is my take...if you like gambling, this is great for you! I don't believe they have any actual Algo's of their own. What they do is license Algo's from others who create them. They put it on their platform and let it coast..if it does great, you'll see it rise to the top, the poor ones fall to the bottom. You might choose a good one, and then it starts doing poorly, you might choose a poor one and then it might do well. There is zero actual strategy other than luck. The S&P might be 20%, and half their Algo will lose anyway...I basically lost money every month with the exception of 1 or 2, overall this past year I lost about 35%! So what's the point + their heavy buy in fee...don't waste your time. My Recommendation is finding a company that does this better. I DON'T think they are a scam! But they do not do this well, this I can say certainly.

Edited based on the comment below:
I was in Cairo for 4-5 months, Cairo had one good month in April (out of 12, and the rest were lower than the S&P, so if you're a gambler go for it, if you miss that month you've lost money the rest of the year (give or take). Enjoy
Pershing, Falcon V2, V3, Raptor - were all doing great when I joined - and now they are all down and in the red...
So you have 17 Algos, and you're pointing to the 1 that happens to be doing well at the moment, or has had a good streak - even for 4 years...good luck to the investors who picked the 1 out of 17 thats not tanked - or gone flat on average. That's gambling.
I am fine with a 35% drawdown - that happens, markets dip. But 12 months of losses when the market is doing great - is simply a bad system, and bad set of Algos. This is why I don't recommend it - my responsibility is to let future investors know. I'm not angry - just disappointed, and think there are much better ways to make money, and more fun places to gamble! This is neither. I would have been much better with the S&P. It had a great year - while I did not, thanks to you.

17 Algos - 8 made money, 11 lost money (which you don't mention) only 3 beat the s&p! all of them wildly inconsistent = gamblers also win sometimes.

29 januari 2026
Review zonder uitnodiging
Logo Algo Exchange

Antwoord van Algo Exchange

David,

We understand that being in a drawdown can be frustrating. 35% is well within the advertised threshold for the Falcon system which has seen larger drawdowns that we’re disclosed to you prior to you signing up. It is one of our highest risk systems, and we have many systems with more conservative approaches.

The claim that we simply license all of our algos from whoever creates them is not true.

We develop many systems internally, one of them being our Cairo Algo - which made 32% last year (double the S&P) with less drawdown than the S&P. Our Falcon Algo, despite having a rough 2025 - has made 70%+ year for 4 consecutive years in a row - and is not available anywhere else but Algo Exchange.

in 2025:

Apollo: +57%
Titan: +47%
Cairo: +32%
Tango: +27%
Predator: +18.8%
Raptor: +11.9%
Millennium: +4.9%
Blackhawk: +2.8%

We have many systems that performed well in 2025, despite the system you chose having a rough year. 5 systems beat the S&P 500, some by 3x.

Out of 17 systems, we have lower capital versions for 3 that are tracking the main system with lower position sizing.

It is always up to the user to select their systems, and users should always diversify to mitigate risk. We have built extensive resources onto our platform such as the Portfolio Builder, so users can combine systems to mitigate risk - it seems that you may not be using this feature.

We would be happy to discuss your experience with you directly.

Beoordeeld met 5 van de 5 sterren

Wise decision

I am a client of Algo Exchange and even met with the CEO, Austin for a few hours. When the CEO personally gives time to the clients, this is the correct company. The number of Algorithms and users made me feel better. Others may love the dollar amount clients invested using the system.

20 januari 2026
Review zonder uitnodiging
Logo Algo Exchange

Antwoord van Algo Exchange

John,

Thank you for the review. It was a pleasure to meet you at our office and we look forward to a long term and successful relationship.

Best regards,
Austin - CEO
Algo Exchange

Beoordeeld met 1 van de 5 sterren

This has been the worst investment I've…

This has been the worst investment I've ever made. After a year, my account is down 40% when my self-managed fidelity account is up 48% in the same time period. I've changed to different products at the advice of my rep but very disappointed in the outcome.

2 februari 2026
Review zonder uitnodiging
Logo Algo Exchange

Antwoord van Algo Exchange

David,

We understand drawdowns are frustrating. It is important to note that many of our systems are performing quite well and that it is up to the users discretion on what systems to deploy.

It’s never fun to be in a system that’s down, and that’s why we encourage diversification. We have many systems that did 2-3x better than the S&P in 2025. Diversification would have smoothed out your returns and maybe even turned them positive.

All drawdown figures were disclosed prior to purchase.

We are here to support you and answer any questions you may have about the best use of our products.

Beoordeeld met 1 van de 5 sterren

Over the past 12 months I have lost…

Over the past 12 months I have lost 30%. They showed me the cumulative loss was 40%. I was told on my call when I was sold this that the average monthly return was 2%-4% per month. After paying 10k for "license" along with a presentation showing me all the gains I would have gotten in the past 2 years, I shouldn't be in the red 30%. This is irresponsible and non-compliant. If I don't get a satisfactory resolution, I am filing a complaint with the SEC and any other regulatory agency that is appropriate. You can't throw out false offers and take people's money like that. I'm about to unleash furry on this company.

22 januari 2026
Review zonder uitnodiging
Logo Algo Exchange

Antwoord van Algo Exchange

Dear Doug,

We have reviewed ALL recorded conversations, and none of them ever claimed an average of 2-4% monthly returns. We are happy to share these recordings with you. We are always upfront and transparent about the risks and variance of trading systems, and would be happy to amicably discuss this further with you if you’d like.

As you mentioned, we highlighted to your our historical drawdown for a system was 40% prior to signing up, and after sign up you experienced a 30% drawdown. This is inline with what you had seen prior to purchase.

Drawdowns are never fun, and we are always very upfront and clear about the historical performance of our systems, both good and bad, so that our customers and prospective customers can approach these systems with the right understanding.

We are here to support you in any way that we can.

Beoordeeld met 1 van de 5 sterren

what a scam

what a scam, they charge over 10k just to have their systems trade for you, plus a monthly charge...you dont own the system, you cant see the code for the systems, and their results are all hypothetical, not real time, even they say they are...SCAM,

1 december 2025
Review zonder uitnodiging
Logo Algo Exchange

Antwoord van Algo Exchange

This is a FAKE review. We have no record of this customer in our database.

We display the volume weighted average fill price of all real-life fills from our systems, and they must be labeled as hypothetical since its a computed average.

There is nothing "scam" about what we do. Customers deposit their funds in a US regulated brokerage firm and retain control of it at all times. We have no access.

We protect the logic of our systems, users receive trading signals automatically, and execution is automated.

Beoordeeld met 1 van de 5 sterren

DO NOT GIVE THESE PEOPLE YOUR MONEY!

I have lost 15% in the past year. 25% if you count the fees. Not a single algo made money. Disastrous results. I cannot warn you strong enough. I gave them LOTS of time and all I got was bigger losses. The response below was a joke. That algo was down over 10% and I was advised to get out of it at the time. ALL of the others lost money. Nice job cherry picking one strategy that made money in one small window of time. I repeat DON'T GIVE THESE GUY'S YOUR MONEY!!! There is reason that they want paid in full up front!

12 januari 2026
Review zonder uitnodiging
Logo Algo Exchange

Antwoord van Algo Exchange

Mr. Thornberry,

We understand your frustration. Our records indicate 2 of the systems you were using did, in fact, incur losses. However, we also see that you stopped using our Apollo system in July of 2025, and this system then went on to make +57% to finish out the year.

Surely, this system would have helped your overall performance, and we understand that while systems are in a drawdown, it can be frustrating.

We would be happy to discuss this with you personally.

Best,

The Algo Exchange team

Beoordeeld met 1 van de 5 sterren

All pitches are inaccurate-continuing to charge

Accounts did nothing but run in the negative. Was advised to switch algos, nothing changed. Disconnected at about a 20% drawdown. Of 9 months I'm not sure any ran in the positive so numbers are inaccurate. Now they continue to charge me monthly fees after trying to cancel for two months. Was told last month would be credited back, not only was that accurate but they charged once again.

1 november 2025
Review zonder uitnodiging
Logo Algo Exchange

Antwoord van Algo Exchange

Jamie, your fees have been refunded.

Additionally, we have multiple systems that performed positively in 2025. We have 16 algorithms available, all with varying levels of performance. Users also have the ability to adjust the settings on their systems. We clearly state all historical drawdowns of systems prior to users connecting to them, and make the risks very clear, as trading is risky.

For our preset systems, the top performers of 2025 were:

Apollo +57%
Titan +47%
Cairo +32%
...

We strongly recommend diversification across multiple systems, rather than switching across single systems at a time.

We are happy to discuss with you further personally.

Best,
The Algo Exchange team

Beoordeeld met 1 van de 5 sterren

This service is a scam

This service is a scam. thy never pay.

24 december 2025
Review zonder uitnodiging
Logo Algo Exchange

Antwoord van Algo Exchange

This is a FAKE review. We have no record of this user in our database.

Beoordeeld met 5 van de 5 sterren

Up in apollo

Started in jun, was in pershing, switched to apollo in jul apollo is up 73%ytd here at mid dec. US based US stocks.

19 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Clear and Straightforward Group

The AlgoExchange team has been courteous from the start and the respectful follow-up since joining has been refreshing. I'm currently exceeding expectations in returns and have had full control over my funds form the start.
I've already recommended them to some friends and plan to increase my investment amount after the holidays.

11 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Apollo making money

Started with Pershing lost money, changed to Apollo making money. Make sure you look at all algos you qualify for with your intended investment amount. Apollo is the only one making money, but it is making money (74.3% ytd Dec 6). Also all onshore trading with us companies. Cannon, Stonex, Advantira, all great.

5 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I am happy with Algo Exchange

Back in early 2024, I had a one-on-one conversation with Austin, the founder of Algo Exchange. I was genuinely impressed—not just with the platform—but with his sincerity, clarity, and sense of integrity. He didn’t make unrealistic promises; instead, he explained the system in a transparent and professional way, which gave me confidence to proceed.

After our call, I signed up and began my journey with Algo Exchange. Austin assigned a dedicated support person who patiently helped me set up my account and walked me through every step, answering all my questions along the way.

Since then, my experience has been consistently positive. As expected in financial markets, there were ups and downs, but what truly impressed me was how well the algorithm minimized losses and protected my capital. It didn’t chase risky gains; it focused on stability, growth, and preservation.

Now, almost 18 months later, my account is up 67%, and I couldn’t be happier. What I appreciate most is that it’s completely hands-off—truly smooth and stress-free. I don’t need to do anything; the system does the work while I monitor results.

Going forward, I plan to diversify by using additional algorithms on the platform.

Overall, an honest, transparent, and professionally run service.

28 november 2025
Review zonder uitnodiging
Logo Algo Exchange

Antwoord van Algo Exchange

Abdulhameed,

Thank you so much for the kind words. We are so happy to hear of your great experience with us, and are incredibly grateful for your trust in us. We look forward to long lasting and successful relationship.

Austin from Algo Exchange

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer