Reliable Shuttle Co Reviews 

39
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This company is amazing! As a solo traveler, I appreciate every positive experience. I had the best, most patient driver with a wealth of life experience and incredible storytelling skills. The ride w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Highly recommended! We needed to travel from Charleston, SC to Savannah, GA and were entertaining the idea of going the ride-share route (which is pretty pricey). I was thrilled to find Reliable Shu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great company! They were very prompt with their response time and it was super easy to book via email. The deivsr they sent me, Sonia, was spectacular. Courteous in their customer service and Sonia wa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

DONT HIRE THIS COMPANY!! the negative reviews are correct and we learned the hard way, this company cancelled our 5 hr transport for 7 people less than 24 hours in advance, they simply sent a text... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vervoer
  2. ook in
  3. Limousineservice
  4. Minibus taxiservice
  5. Vliegveld shuttledienst

Geschreven door het bedrijf

We are a locally owned small business that offers exceptional transportation services. We offer shuttles for conferences and various events. Our drivers are vetted and background checked, so you can enjoy a safe ride to the airport, your bachelorette, the beach resort or hotel. We offer taxi, limo and shuttles in Savanna, Jacksonville and Charleston areas.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

39 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,4

Alle reviews

(39)

17 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Book this ride!

This company is amazing! As a solo traveler, I appreciate every positive experience. I had the best, most patient driver with a wealth of life experience and incredible storytelling skills. The ride was sweet. The conversation was delightfully thought-provoking. I arrived in good time without having to navigate the nuances of the city. Thank you, Jeff! The customer service is second to none!

27 oktober 2026
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Antwoord van Reliable Shuttle Co

Thank you so much for choosing our transportation services. We appreciate you 🙏

Beoordeeld met 5 van de 5 sterren

Great company

Great company! They were very prompt with their response time and it was super easy to book via email. The deivsr they sent me, Sonia, was spectacular. Courteous in their customer service and Sonia was kind and friendly. Highly recommend them if you need transportation in Savannah/Hilton Head area.

15 augustus 2026
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Antwoord van Reliable Shuttle Co

Hi Jojo, Thank you so much for choosing Reliable Shuttle Co for your transfers between Savannah and Hilton Head. We look forward to seeing you in the future.

Beoordeeld met 5 van de 5 sterren

Reliable

Reliable, communicative, and reasonable. Seamless way to get between Charleston and Savannah without the hassle of doing a one way car rental.

23 mei 2026
Review zonder uitnodiging
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Antwoord van Reliable Shuttle Co

Thank you so much for using our transportation services. We appreciate you 🙏

Beoordeeld met 5 van de 5 sterren

Rising Above Reliable Expectations

Beyond the professional and courteous service, I truly admired and was impressed with how you and your team performed under highly stressful situations in a way that calmed the situation and made the necessary adjustments to overcome the challenges. Job well done!

10 juli 2026
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Antwoord van Reliable Shuttle Co

Thank you Mr Saunders for choosing us for your group transportation in Charleston SC. We hope to see you again!

Beoordeeld met 5 van de 5 sterren

Great service

Great service! Lots of communication the day before with Shiela. Driver arrived 5 mins early and got me from Charleston to Savannah safely. I would use this service again if needed.

14 juli 2026
Review zonder uitnodiging
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Antwoord van Reliable Shuttle Co

Thank you so much for taking the Charleston to Savannah shuttle. We are glad you had a smooth trip.

Beoordeeld met 1 van de 5 sterren

Our flight was 5 hours delayed

Our flight was 5 hours delayed. I tried to call and got a recorded message that said to text. I texted and got no reply. I sent them an email that asked for a $76.13 refund for services I did not receive (including a prepaid tip) and got no reply to that either. I would not recommend this company to anyone.

7 juni 2026
Review zonder uitnodiging
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Antwoord van Reliable Shuttle Co

I am sorry for your bad experience. 24hrs in advance you were provided with your driver's cell phone number to communicate any last minute changes. We also tried to calling and texting you but never received a response. Clearly there was an issue with your contact number you entered for the booking. We showed up and waited over an hour. Called several times!! No answer.

Beoordeeld met 1 van de 5 sterren

DONT HIRE THIS COMPANY!

DONT HIRE THIS COMPANY!! the negative reviews are correct and we learned the hard way, this company cancelled our 5 hr transport for 7 people less than 24 hours in advance, they simply sent a text saying trip was cancelled and did not respond to my text or request for a call. totally ghosted. this really left us in a bind and I spent the rest of the day of our vacation trying to find another transfer. this company is definitely unreliable without any compassion for their customers.

29 mei 2026
Review zonder uitnodiging
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Antwoord van Reliable Shuttle Co

We sincerely apologize for the cancelation and inconvenience, but we had an extreme shortage of staff due to drivers calling in. The cancelation notification has a notes fiend, and an explanation was included. It was truly beyond our control. We had plenty vehicles but not enough drivers.

Beoordeeld met 5 van de 5 sterren

Terrific driver let me know that she…

Terrific driver let me know that she was a few minutes late, and I enjoyed the trip with no issues.

22 mei 2026
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Antwoord van Reliable Shuttle Co

Thank you for taking the shuttle from Charleston SC to Savannah. Glad our driver communited in advance 👍

Beoordeeld met 5 van de 5 sterren

Highly recommended

Highly recommended! We needed to travel from Charleston, SC to Savannah, GA and were entertaining the idea of going the ride-share route (which is pretty pricey). I was thrilled to find Reliable Shuttle, and even more thrilled by its reasonable fares. Reliable Shuttle kept in touch, provided clear instructions, and were on time!

We were very fortunate to be the only riders on our trip and our driver, Jeff, was great! Super smooth ride. He was an excellent driver and we arrived at our destination exactly as promised. I wouldn’t hesitate to use Reliable Shuttle again!

20 mei 2026
Review zonder uitnodiging
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Antwoord van Reliable Shuttle Co

Hi Moultrie, we are glad to have Jeff onboard! Thank you for choosing Reliable Shuttle for your Charleston SC to Savannah GA transportation. We really appreciate your review 🙏

Beoordeeld met 5 van de 5 sterren

Great communication & friendliness

Great communication & friendliness. Kept me informed as to the status of timing till arrival to pick me up

10 april 2026
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Antwoord van Reliable Shuttle Co

Dear Debby, thank you for using our Savannah to Jacksonville shuttle. We appreciate your business and your feedback.

Beoordeeld met 5 van de 5 sterren

They stayed in touch and did a great job

They stayed in touch and did a great job

7 april 2026
Review zonder uitnodiging
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Antwoord van Reliable Shuttle Co

Thanks for choosing Reliable Shuttle for your transportation in Savannah. We hope you enjoyed your stay and appreciate your business.

Beoordeeld met 5 van de 5 sterren

On time and nice vehicle.

On time and nice vehicle.

6 april 2026
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Antwoord van Reliable Shuttle Co

I hope you enjoyed your stay in Savannah. Thank you for choosing Reliable Shuttle for your Savannah Airport Transfer. We appreciate your business.

Beoordeeld met 5 van de 5 sterren

Great service

We had a great service from Andrew when our timing changed to get from Charleston to Savannah. We felt safe and secure, and he was great company! We were surprised by the fact that he was able to bring us right to our Airbnb in Savannah which gave us a great feeling of safety and convenience. We will use this service again certainly!

31 maart 2026
Review zonder uitnodiging
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Antwoord van Reliable Shuttle Co

Thank you Wendy for choosing our Savannah Shuttle services. We appreciate the time you took to review us.

Beoordeeld met 5 van de 5 sterren

So glad that we found Reliable Shuttle

We were in a pickle when our ride from Savannah to Charleston fell through. Sheila came through for us and Andrew our driver was just the best. It was a great ride! Even our friends who are local to Savannah thought it was a great deal.

27 maart 2026
Review zonder uitnodiging
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Antwoord van Reliable Shuttle Co

Thank you for using our shuttle from Charleston to Savannah. Glad to be of service 😊

Beoordeeld met 5 van de 5 sterren

Sheila was very professional in all…

Sheila was very professional in all that she did in conjunction with booking our roundtrip VAN service in Savannah. Knowledgeable and very considerate and all done with a smile.

25 maart 2026
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Antwoord van Reliable Shuttle Co

Thank you so much for your review. We appreciate you choosing us for your transportation needs.

Beoordeeld met 5 van de 5 sterren

Andrew was an awesome guide

Andrew was an awesome guide. Filled with knowledge and southern hospitality.

25 februari 2026
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Antwoord van Reliable Shuttle Co

Thank you for choosing Reliable Shuttle for your excursion to Savannah GA. We appreciate you 🙏

Beoordeeld met 5 van de 5 sterren

Communicative and One Time

Communicative and on time. Lived up to its "reliable' Name.

9 november 2025
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Antwoord van Reliable Shuttle Co

Thank you for choosing reliable shuttle for your transportation needs. We appreciate your business 🙏

Beoordeeld met 5 van de 5 sterren

Great driver

Great driver, arrived promptly and dropped me off as agreed. Thank you!

27 oktober 2025
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Antwoord van Reliable Shuttle Co

Dear Ms Kolchevska, thank you for taking the time to review our transportation services. We are glad to have met your expectations 😊

Beoordeeld met 5 van de 5 sterren

I had a wonderful driver

I had a wonderful driver, Helena. She was stupendous. Caring? Check. Compassionate? Check. Great driver? Check. I highly recommend this service and ask for Helena.

7 november 2025
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Antwoord van Reliable Shuttle Co

Thank you so much Emily for choosing our Savannah/Charleston shuttle. Helena has been with us 3 years and we are very grateful for her wonderful service 🙏

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