Allround365 Reviews 

We contacted this company in March for an emergency leak in one of our blocks. The technician never showed up. We were given two different explanations for the delay, each contradicting the last, and had to chase twice before being told no one would be coming at all as if it was inconvenient for them that I had chased.

They requested the callout fee upfront, so we requested a refund after the no show. We were told after a lengthy back and forth that this would be processed. It is now September, six months later, and despite following up on the refund six times, including providing our bank details as requested, we have received nothing.

The email address listed on their website also bounces back as unrecognised, and my direct contact has been ignoring me since the request, leaving us with no way to reach them.

We are now planning to take legal action to recover the amount owed. Based on this experience, we would strongly caution others against using this company, particularly for anything urgent.

Leaking Shower:
This is in a property that I rent out, and I feel a strong sense of responsibility to sort the problem out a.s.a.p.
Having asked for a quote, and having been told it was £126 for someone to come out, 3 weeks later I am still waiting for the quote even though I said that the job was very urgent, and have already called them, twice now, to remind them.
The person on the phone (Ricky) was exceptionally rude, getting cross when I said that I had already supplied them with the tenant's phone number - he hadn't checked his emails.
They missed the first appointment completely even though it had been booked in (it was their error booking it in over a Bank Holiday), and for the second appointment they were approximately 6 hours late (the tenants at the property had taken time off work to be there).
I won't be using AllRound365 Ltd. again, and I wouldn't even begin to recommend them!

Greg was amazing! He was very professional and warm and finished in good time! Office setup looks great - desk and ergonomic chair.

Do not use!! They charged £150 and then came to the apartment at the wrong time, gained access through our lodger and left without fixing the issue. When we aked them to come back to actually look at the issues we had flagged they were evasive, and then rude and then ultimately refused tocome. Total waste of money and really do not recommend anyone uses them.

TUrned up on time. spent around 14 minutes on site and told me they couldn't fix it didn't carry any parts.

The Plumber tho was honest enough to tell me he could waste hours. but wouldn't so more power to him. when asking is this is a part returnable 'deposit'. have so far been ignored. and not given any reply either way. will not use again or recommend

I strongly advise everyone to avoid Allround365 LTD. They are completely unprofessional and untrustworthy.I paid them a deposit via bank transfer to fix a window. They claimed they needed to order special parts and kept delaying the job for 4 months. In the end, I had to call another company, who fixed the exact same window in just 20 minutes without needing any special parts at all.When I contacted Allround365 LTD to cancel and ask for my deposit back, they lied for 2 months, claiming they would transfer the money. When I finally called them out on this, their representative told me to "do whatever I want" and hung up the phone. They are completely ignoring my emails.I have now initiated formal legal proceedings against them through the Small Claims Court, reported them to Action Fraud, and notified Trading Standards.Save your money, time, and nerves—do not use this company!

I had a electric wall radiator removed and a new one fitted. I was very happy with the service and end result. Super helpful and good communication. Thanks

Marius was very polite and found the issue immediately and had it repaired in no time. A very positive experience.

Allround365 were great from start to finish! They had great availability, and were able to schedule a plumber for a Sunday, at a time that suited me. My plumber Wojtek was efficient, polite and solved the problem of my blocked drains. A 5 star service that I shall definitely be using again and again in the future - thank you!

The actual tradesperson who attended my property, Marius, was absolutely fantastic, professional, and deserves a full five stars. He utilised an industrial electric snake to completely clear a deep, pre-existing structural blockage behind the kitchen boards. He carefully explained the plumbing layout, traced a design flaw left by the builders, and ran full volume tests to guarantee the system was 100% functional and bone-dry before leaving. His diagnostic skills and workmanship were elite.

However, the corporate booking and administration side was highly frustrating. I booked a guaranteed 12:00 PM – 1:00 PM emergency window and paid an upfront deposit. The office missed this window completely and left me in limbo without a courtesy update. I had to call the dispatch desk directly to force a precise timeline, and Marius eventually arrived at 1:53 PM.

If you use this company, request Marius on-site. The frontline engineers do an incredible job, but the office logistics team desperately needs to improve their punctuality and communication with waiting clients.

How are these guys still trading! Cowboys. Do not touch with a barge pole

Wish I had read Trustpilot & Google reviews !!!

Bizarrely I originally phoned a number for a different local company Lambeth Plumbers but got through to All Round?? Do various numbers point to this company? Stay alert. Company I thought I was calling said “no call out charge”, “free estimates" and lower prices on their website. All Round charge for 1st hour whether work takes place or not - let alone resolved.

had them come out twice in last month.
first visit - a nice helpful engineer but unresolved issues. Told me how to fix it myself.

2nd visit - tried them again for a blocked sink that wasn’t draining. £250 & 2 hours later Engineer left having huffed and puffed & just replaced a U bend that didn’t need changing - and the pipe was still blocked. Just blamed person who installed pipework 20 years ago !!! Didn't tidy up. Didn’t offer solution. Seemed in a hurry to get to another job.

You have to speak to boss Ricky on phone at end of job so as I wasn’t satisfied paying for 2 hours and being no closer to a solution I asked could he at least drop off some chemicals to pour through pipes. He agreed but on the day they were supposed to drop off on their way to first job I waited in all day - I phoned a couple of times "Our engineer is running extremely behind” - but they never showed up.

Have asked 5 or 6 times via email and phone for receipts to match my payments. Emails ignored and on each call they said they’ll send them straight away. Never received.

Read the advert which comes up Boiler Service and Repairs - Your local boiler expert.

"Ariston Boiler Breakdown Repairs & Servicing in Beckenham, Elmers End, Park Langley, BR3
Professional Ariston Boiler Repairs and Servicing in Beckenham, Elmers End, Park Langley, BR3
At Your Local Boiler Experts, we specialize in providing high-quality, cost-effective Ariston boiler repairs and servicing in Beckenham, Elmers End, Park Langley, BR3. Our team of Gas Safe Registered engineers is here to ensure your boiler runs safely and efficiently, offering both emergency repairs and routine servicing for all Ariston models.

Call us now at 020 3519 1525 to schedule a service or request a free quote.

Why Choose Us for Ariston Boiler Repairs and Servicing?
Gas Safe Certified Engineers
All our engineers are fully trained and experienced in handling all models of Ariston boilers.
24/7 Availability"

They are actually allround365. They are not local, engineer arrived over 90 mins late. The engineers are not fully trained and experienced in managing Ariston boilers. The engineer just wandered around with a probe thing, messed with my boiler settings which he seemed unsure about, told me to run hot water taps for long enough to run a bath. Told me the boiler needed repair - replacement of a few parts. But he didn't know about Ariston boilers and was unable to help. Declined to leave any evidence of the boiler having been serviced and in truth as I didn't watch over him I don't know if it has.
The advert is misleading to say the least. Please don't use this company they take your money and don't deliver.

Arrived a day late, then gave a lame excuse. Then went to the toilet and was in there for over ten minutes, which smelt bad after and the smell was awful. Worked slow as I watched carefully and with ten minutes to go said he could not do both units. One 2 door wardrobe took almost an hour to assemble but was wobbly and loose (bad quality work) he stated that the wardrobe was cheap from IKEA but it was not from IKEA? He said he wanted another hours pay upfront I refuse ld as I had been “ripped off” slow unreliable and bad quality work was done that day. I won’t bother to report it to the office as he started blaming the office and it was getting into a stressful situation. I won’t use them again.

Wojtek The plumber was extremely helpful, he explains things thoroughly to you and very patient of what he does. Highly recommend him or if you have him helping you with any bathroom works youll be in a trusted hand.

Very poor experience: We paid £150 upfront for a 10 minutes visit. The engineer just said that our system was " not good" and that we needed to change everything! next minute i received a quote for £600 ! I was not satisfied and asked for a second opinion twice - both times I called and was told they will get back to me but no one ever did.
I was recommended another plumber who came, was nice and fixed the problem in 30 minutes for 80£ all included.

Booked someone to come in to check a leak. Opened up the covering board surrounding the bathtub and keep complaining how the installation was very bad over and over again. Did not bother to check the pipes or attempt to reach in to find the cause of the leak. Then after 30 minutes, had asked if I wanted him to open up the ceiling downstairs, which will then result in the service being past 1 hour, and such incur extra costs. It all felt like a big money grab!! Note the fact I had already paid for 1 hour upfront, and i can see he is trying to waste his and my time. Told him to leave.

Had one of their plumbers round to fit a new bathroom sink tap, which he completed. I left for work and came back to a leak which had come through the kitchen ceiling. He came back and fixed the leak but I've had no response to my claim for the damage to the kitchen ceiling.

As many of the comments here suggest, this appears to be a complete scam of a company. We experienced the exact same procedure: they accepted a job to inspect an oven that wasn't working and demanded payment upfront. The engineer arrived, checked the mains supply, and stated that the oven was tripping the mains and was therefore faulty—which was the reason we had booked them in the first place. Without carrying out any further checks on the oven itself, he simply suggested that we buy a new one.

Ricky Honour, who appears to be the manager, was extremely unhelpful throughout the process. I only wish I had read the Trustpilot reviews before using this company.

If I could leave 0 stars I would.

I won’t even begin to go into detail on why, we’d be here all night…. As a short synopsis , the plumber I was sent was honestly an absolutely pathetically useless human who could barely even open his ladder (I suspect he may have been drunk as his behaviour was overall just bizarre) . All he did during his visit was let me know I had a leak (no sh it!) and then leave .
I requested a refund, obviously, and have now been on the phone following up every other day for 3 weeks being strung along, lied to and condescended trying to get my money back. I am still waiting.
Deplorable company full of totally useless people.
I am angry, If you couldn’t tell.
Allround365 Send me my £150 back or I will honestly take you to a small claims court or something purely out of spite.