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Alpha Decking Reviews 

259
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Our second alpha decking fence. The material is strong and weather resistant (first fence looks as new after four years of Scottish weather). All composite panels and posts machined at exact dimension... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Alpha Decking ⭐️⭐️⭐️⭐️⭐️+++++ Brilliant company to deal with. Customer service, second to none. Product, Maple, Silver Grey, Fence Panels, exceptional. The fence panels were easy to assemble/Install.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The ordering was straightforward. The staff helpful in assisting with what one wished to achieve. The delivery must be mentioned as the driver was most helpful. He laid everything very neatly on two... Toon meer

Beoordeeld met 5 van de 5 sterren

From ordering the composite fencing through to installation by myself, I found Alpha very helpful. Ordering was easy. Delivery was great, as the driver also offered to help me take all the items to... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bouwmaterialen leverancier
  2. ook in
  3. Bouwwinkel
  4. Houtleverancier
  5. Tuin

Geschreven door het bedrijf

At Alpha Decking, we specialise in helping customers transform their outdoor spaces with premium, affordable composite fencing and decking that blends natural beauty with long-lasting performance. Our wood-plastic composite (WPC) products are a stylish, low-maintenance alternative to traditional timber, perfect for gardens, patios, poolside areas, holiday homes, and more. With stunning colours available, including our ever-popular Anthracite, and a choice of natural woodgrain finishes, our decking and fencing offer the authentic look and feel of real wood, without the hassle of staining, warping, or rotting. Whether you're a homeowner enhancing your outdoor space or a trade professional working on a project, our durable and easy-to-install products are designed with convenience and quality in mind. We stock all products here in the UK, ensuring fast delivery and direct support from our expert team. Join thousands of satisfied customers who trust Alpha Decking for outstanding products, great value, and exceptional service, and see why we are rated 'Excellent'.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

259 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(259)

82 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Very fast delivery

Very fast delivery, good quality fence panels

26 augustus 2026
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Antwoord van Alpha Decking

Thank you for our 5* review. We are pleased to hear you are happy with our fence panels and delivery time, customer satisfaction is very important to us. Please send in a photo of your finished fencing if you haven't already done so, we love to see finished projects.

Beoordeeld met 3 van de 5 sterren

Unable to provide original preference

Unable to provide original preference. Long wait time

25 augustus 2026
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Antwoord van Alpha Decking

Hi,

Thank you for your review.

We're sorry that at the time of your order, a few of the items you were wanting were only available a pre-order basis, and that you purchased an alternate colour.

We are always trying to improve our stock levels through investment into system and warehousing space so appreciate your honest feedback.

Thank you,
Alpha Decking

Beoordeeld met 5 van de 5 sterren

Fence panels

Great product and swift delivery and service.
Very easy to place an order for someone who is a bit of a technophobe.
Helps that the fence panels look fab

17 juni 2026
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Antwoord van Alpha Decking

Thank you for taking time to give us a 5* review. It is nice to hear that we made your order easy to make, and that you are really happy with our products and service. Please if you haven't already, do send us photos of your finished project, we wold love to see your new fence.

Beoordeeld met 5 van de 5 sterren

From ordering to delivery was a smooth…

From ordering to delivery was a smooth experience even fitting was easy

25 augustus 2026
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Antwoord van Alpha Decking

Thank you for our 5* review, we are pleased you found the whole process smooth from ordering to delivery. We are a company that pride ourselves on delivery a good customer experience. Please do send pictures of your finished project if you haven't already.

Beoordeeld met 5 van de 5 sterren

Great product at good price and…

Great product at good price and excellent delivery service.

25 augustus 2026
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Antwoord van Alpha Decking

Thank you for the 5* review. We are pleased you are happy with your purchase from us and the service you received.

Beoordeeld met 5 van de 5 sterren

Wow brilliant and looks fantastic

This is the third time we have ordered and boy they never let you down i would recommend this company to anyone The quality is absolutely brilliant

25 augustus 2026
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Antwoord van Alpha Decking

Thank you for our glowing 5* review. Alpha Decking prides itself on giving a first class service from start to finish to our customers both with the quality of our products to how your order is handled. Thank you for your continued custom.

Beoordeeld met 2 van de 5 sterren

Useless courier

Delivery made by useless 3rd party courier service who 1st wanted my wife to unload the pallet herself, then when they returned with another vehicle they wanted to leave the pallet in the road. When I contacted alpha decking had very little assistance to resolve issue. Sorry but won't be recommending to friends or neighbours

25 augustus 2026
Beoordeeld met 5 van de 5 sterren

Delivery arrived on time and all was…

Delivery arrived on time and all was accounted for.

Quality was amazing

25 augustus 2026
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Antwoord van Alpha Decking

Thank you for your 5* review. We are pleased all went smoothly with your delivery and you are pleased with our products, please remember to send us in a photo of your finished project.

Beoordeeld met 5 van de 5 sterren

Very good product and the delivery was…

Very good product and the delivery was great cheers

25 augustus 2026
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Antwoord van Alpha Decking

Thank you for your 5* review. We are happy to hear you are happy with our product and delivery went smoothly. If you haven't already done so, please send in pictures of your finished project,.

Beoordeeld met 5 van de 5 sterren

Delivered promptly and a damaged board…

Delivered promptly and a damaged board was replaced within two days

25 augustus 2026
Logo Alpha Decking

Antwoord van Alpha Decking

Thank you for taking time to leave us a 5* review. Delivering a first class service to our customers is important and happy we have again achieved this. Please do share any photos you have of our completed project with us, we love to see them.

Beoordeeld met 5 van de 5 sterren

10/10 for quality customer service , product and price

The quality of service and the quality of product and the price were just outstanding. From start to finish the process was Easy stressfree and exceptionally good value. A fantastic British company and a great product.

25 augustus 2026
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Antwoord van Alpha Decking

A 5* review to be proud of thank you for taking the time to leave it. Alpha Decking prides itself on providing our customers with a smooth and efficient service, and we’re delighted to hear that we’ve achieved this once again. If you haven’t already shared any photos of your finished project, please do so with us. We love seeing the end of our products’ journey.

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order, quick delivery and a great product. Ordered twice now and no problems at all.

25 augustus 2026
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Antwoord van Alpha Decking

Thank you for your 5* review. It was great to once again receive your custom thank you. Making ordering to delivery as smooth and efficient as possible is something we pride ourselves on and it is great to hear we again have acieved this. As a returning customer you will know that we love to see photos of finished projects, so please do send some to us.

Beoordeeld met 5 van de 5 sterren

Amazing decking looks fabulous now it’s…

Amazing decking looks fabulous now it’s laid great helpful customer services too

25 augustus 2026
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Antwoord van Alpha Decking

Thank you for the 5* review. We’re delighted to hear that you love your new decking and that we could assist you with your order and any advice you needed. Please remember to send us a picture of your decking, we do love to see the finished projects of our customers.

Beoordeeld met 5 van de 5 sterren

Excellent Experience

Great, attentive, friendly, helpful staff
Would highly recommend Alpha Decking for the customer service and their products.

25 augustus 2026
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Antwoord van Alpha Decking

Thank you for taking the time to leave a 5* review for us. It’s always great to hear that we’ve achieved the customer service we set out to provide for all our customers, Please send in a picture of your finished project, if you haven't already done so, we love to see the end product.

Beoordeeld met 5 van de 5 sterren

Good value product

Good value product. Excellent delivery service. Very good customer service when helping with a query.

11 augustus 2026
Review zonder uitnodiging
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Antwoord van Alpha Decking

Thank you for taking the time to leave us a 5* review. At Alpha Decking we pride ourselves on delivering a service to our customers that makes from ordering to delivery as smooth as possible.

Beoordeeld met 5 van de 5 sterren

Excellent product

Excellent product, excellent service , legendary delivery driver .

9 juni 2026
Review zonder uitnodiging
Logo Alpha Decking

Antwoord van Alpha Decking

Thank you for taking the time to leave us a 5* review. Alpha Decking prides itself on delivery an excellent product and service, it is great to see we have again achieved this.

Beoordeeld met 5 van de 5 sterren

Good experience

Web site is good and easy to navigate. Free samples are excellent. The ordering and payments processes are straightforward. Delivery was on the day I was advised by email and the driver unloaded them to my back garden which was very helpful. Unfortunately one of the composite posts had been damaged (it was thought to be by a fork lift at the warehouse) and not noticed by either the driver or myself at the time of delivery. However, I did notice it later in the day and it was replaced the next week.
The fence was easy to construct (once I'd leveled the ground, which was the big and time consuming part of the project!) and the finished fence looks great.
A good experience with a well run operation from the user's point of view.

20 april 2026
Review zonder uitnodiging
Logo Alpha Decking

Antwoord van Alpha Decking

Thank you for taking the time to leave us a 5* review. We are pleased to hear that you found the process from start to finish of your order, and then obtaining your replacement part straightforward. Alpha Decking prides itself on excellent customer care and it is always nice to get the feedback. It's would be great to see your finished project and ask if you don't mind to send us some photo's.

Beoordeeld met 4 van de 5 sterren

I recently replaced my old 6ft timber…

I recently replaced my old 6ft timber fence panels with the Maple range composite panels to fit into my existing concrete posts and gravel boards. The difference is huge — the panels look great, feel solid, and have completely transformed the garden.

They are definitely more expensive than timber, but based on the quality and finish, I think they’re worth the investment. Delivery was prompt and the driver was friendly and helpful, which made the whole process even smoother.

I installed the panels myself and found the process straightforward. You do need to trim the panels to size, but it’s easy enough if you have the right tools. Could have made it clear panels and trims need cutting. Overall, very happy with the product and the final result.

3 mei 2026
Review zonder uitnodiging
Logo Alpha Decking

Antwoord van Alpha Decking

Thank you for taking the time to leave us a review, I am glad you are happy with our Composite Fencing, our new Maple range does look stunning. Alpha Decking prides itself on delivering first class service both with our product and also our customer service, and it looks like we have achieved both again on this occasion.

II am sorry you felt you needed you give us 4* rating, I can only think that it was do do with the cutting the slats, I'm sorry that you may feel you weren't fully aware of this. We do try to make it as clear as possible in our installation guide on all the product pages of our website and prompt people to double check this before ordering. We are always looking at ways to improve how we display this information, so we'll definitely pass this back to the technical team to see if there's any way we can make this more obvious.

Beoordeeld met 5 van de 5 sterren

From start to finish this has been one…

From start to finish this has been one of the best interactions with a company I have had for years. Chelsea in particular stands out...polite, caring, professional and efficient. It is so rare that an end to end process goes so well these days...one small hicup rectified simply and easily by Chelsea...excellent communication all the way though. And the product is great too! Cannot recommend highly enough...keep up the good work!

15 april 2026
Review zonder uitnodiging
Logo Alpha Decking

Antwoord van Alpha Decking

Thank you for our 5* review and glowing feedback. We have a very dedicated team at Alpha Decking and our aim is to make the customers journey from ordering to delivery as efficient and caring as could possibly be done. It is lovely to hear we have again achieve this. I will ensure Chelsea see's your review. Please remember, if you haven't already, to send us a picture of your finished project. It is always lovely for us to see the finish piece.

Beoordeeld met 5 van de 5 sterren

Great Decking, Great Customer Service!

Absolutely fantastic company from start to finish, the deck I wanted wasn’t available so they gave me a discount on the price of the premium boards. The delivery driver was really polite and helpful, a bag of fixings and a board were short from the order but this was delivered literally within hours. Would highly recommend Alpha decking ⭐️⭐️⭐️⭐️⭐️

27 maart 2026
Review zonder uitnodiging
Logo Alpha Decking

Antwoord van Alpha Decking

Thank you for our 5*'s Alpha Decking prides itself on delivering the best customer service from start to finish, and it is always lovely to hear we have done just that. Please remember to send us a photo of your finished Decking it is always nice to see finished projects.

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