I selected a server and paid $15 for it. The money was charged. However, my account dashboard then started demanding that I submit identification documents—even though nothing had been said about... Toon meer
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Lees wat reviewers zeggen
I'm very pleased with this host. 👍 There was a issue with the identification when I ordered the first VDS, the verification service didn't accept drivers license, but support fixed it the day afte... Toon meer
Bedrijf heeft geantwoord
bu firmadan uzak durun 2 tane sunucu aldım e-ticaret için canlı destek iletişime geçtim sorun olmadığın ve diğer kullancılar kullandığın söylediler ip ler temiz değil açtığınızı hesap anında kapanıcak... Toon meer
Bedrijf heeft geantwoord
When I started purchasing from ALTINSOFT I was delighted with it. The ALTINSOFT is the best service ever. I'll also give a 5-star rating to customer chat they listen carefully & give the best respons... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
AltınSoft Information Technologies Trade Limited Company started to serve in the information sector at the end of 2005. Web hosting services, Dedicated server services, Web Design Projects, Corporate Solutions, E-Commerce Services, Special Package Software, Cloud Solutions and Consulting Services with thousands of customers and hundreds of dealers is a commercial company serving the IT Industry. By closely following the developments in the sector, we take it as a basis to provide our customers with trouble-free service.
Contactgegevens
BABAESKI, 39200, KIRKLARELI, Turkije
- +908503038159
- sales@altinsoft.net
- altinsoft.net
3,5
Gemiddeld
45 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
scam-like behavior
I selected a server and paid $15 for it. The money was charged.
However, my account dashboard then started demanding that I submit identification documents—even though nothing had been said about this previously (not even in the user agreement).
I opened a support ticket, but I received no response for three days. I tried contacting support via chat; after waiting an hour, I was told I needed to submit documents, and then they stopped responding altogether.
I sent an email stating that I wanted to cancel the order and get a refund, but there has been no reply to that either.
It looks like a scam. They aren't refunding the money, and the service isn't working. I think I'll try to get a refund through my bank.
10 juli 2026
Simples e prático.
6 maart 2026
Best in price vs performance.
3 juni 2025
Good program
17 mei 2025
Constantemente me falla
13 januari 2025
I cannot reach the company.
I purchased Windows hosting. I cannot get technical support. I cannot reach the company. They don't answer the phone. The service is not working. I'm waiting for your feedback.
9 december 2024
Review zonder uitnodiging
Antwoord van ALTINSOFT LLC
There is no customer account for you in our database. Please check.
bu firmadan uzak durun 2 tane sunucu…
bu firmadan uzak durun 2 tane sunucu aldım e-ticaret için canlı destek iletişime geçtim sorun olmadığın ve diğer kullancılar kullandığın söylediler ip ler temiz değil açtığınızı hesap anında kapanıcaktır ayrıca para iadesi falan yapmiyorlar bilginize savcılığıa suç duyrusunda buluncam yarın bu şirket dolandırcı uzak durun ayrıca üyeliği iptal ettiler sunucularım kullanım süresi devam ederken hizmetim iptal etiler güya hizmet veriyorlarya lütfen para iadesi yapın altınsoft yasal süreç ile uğraşmak istiyorsanızı keyfinizi bilir
2 december 2024
Review zonder uitnodiging
Antwoord van ALTINSOFT LLC
Değerli Müşterimiz,
Öncelikle yaşadığınız deneyim için üzgünüz. Şirketimiz sadece kiralık sunucu hizmetleri sağlamaktadır ve kontrol ettiğimizde hizmetleriniz ile ilgili bir kesinti söz konusu değildir. E-ticaret konusunda desteğimiz bulunmadığı için belirttiğiniz konularda tarafınıza destek veremiyoruz. Ayrıca tüm hizmetlerimizde web sitemizde bulunan iade politikası geçerlidir. Ayrıca şirketimiz ve markamız hakkında kullandığınız hakaret ve markamıza zarar veren ifadeleriniz için hukuk birimimiz gerekli prosedürleri başlatacaktır.
İyi çalışmalar dileriz.
Antwoord van ALTINSOFT LLC
Dear Customer,
We thank you for your cooperation and wish you success in your work.
It is unreasonable and unnecessary to…
It is unreasonable and unnecessary to undergo a security test to obtain hosting or server services here. How can you justify such an actio
7 september 2024
Antwoord van ALTINSOFT LLC
Dear Customer,
We are sorry for the negative situation you are experiencing. Due to the increase in crimes committed on the internet, our company has put some security measures into effect. The account verification system used by many major banks has been put into effect. With this system, the security of your data is guaranteed and it is legal.
Thank you for your understanding and cooperation.
Best provider
31 augustus 2024
Antwoord van ALTINSOFT LLC
Dear Customer,
We thank you for your cooperation and wish you success in your work.
quality service
23 juli 2024
Antwoord van ALTINSOFT LLC
Dear Customer,
We thank you for your cooperation and wish you success in your work.
I'm very pleased with this host
I'm very pleased with this host. 👍
There was a issue with the identification when I ordered the first VDS, the verification service didn't accept drivers license, but support fixed it the day after and I could verify then.
Service works as intended and I never leave my new VDS. 😃
Writing this after just got asked to post after I renewed the service.
5 juni 2024
Antwoord van ALTINSOFT LLC
Dear Customer,
We thank you for your cooperation and wish you success in your work.
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