We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I know this is a waste of time because looking at the other reviews nothing‘s changed but my delivery was delayed. Nobody knew where it was told me it was being delivered then it didn’t arrive. I have... Toon meer

Beoordeeld met 1 van de 5 sterren

Where is my stuff? The idea is is you pay extra you get next day delivery. In one month two parcels I needed urgently were late. One is still pending, in a depot only 20 miles away. " attempted delive... Toon meer

Beoordeeld met 1 van de 5 sterren

Amazon are not fulfilling their promise to Prime customers with next day delivery. Also the lack of correct tracking information is appalling, we are told a package is arriving tomorrow and then i... Toon meer

Beoordeeld met 3 van de 5 sterren

I can't understand how the latest Amazon advert shows the drivers happily walking past dogs with a big smile on their faces and actually delivering to your door but in reality this last few month's, t... Toon meer

Bedrijfsgegevens


Contactgegevens

1,3

Zeer slecht

TrustScore 1.5 uit 5

888 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

1,3

Alle reviews

(888)

248 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

I have repeatedly tried to block trash…

I have repeatedly tried to block trash content for my kids. Yet Amazon only lets you hide it, which means the programs are still there and despite thumbs down and hiding, many of these programmes just appear when on autoplay. Amazon please sort out protection for children and please get rids of half the absolutely appalling content.

15 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The most incompetent imbecile drivers…

The most incompetent imbecile drivers who need to be sacked in west London UB area, they think throwing items to the 'floor, without informing residents' is not breaching a legal contract. Disgusting, NO ONE SHOULD PAY FOR PRIME. Most of the time they don't even do next day deliveries and then if delivery occurs, it's left for thieves. Pathetic

14 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Why when you charge £95 do you have to…

Why when you charge £95 do you have to put on longer ads now???? I am pleased there is this platform to vent frustration when i feel that AMAZON do not really need to do this. No! I am paying enough to PRIME. Instead of the titles of the film you get 3 mins plus of adverts which in this case is just enough time to give me a chance to endorse the just above 1*rating you appear to be worth.

10 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I just went to cancel my monthy prime...

I just went to cancel my monthly subscription to Amazon Prime and I defo pressed end membership and they confirmed, its only because i went into my memberships to cancel crunchroll that I noticed that from today they were gonna charge me nearly 100 quid for a whole year!!! I checked my bank and it was pending, so I went to cancel and by default they have an option to cancel and above that an option to cancel and refund. Im lucky I was on it and the pending payment is gone. This is absolutely disgusting behaviour from a large company, it is absolutely 100% intentional, DO NOT SUPPORT AMAZON!!!

10 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Just cancelled my prime subscription…

Just cancelled my prime subscription 2nd time this week Amazon has failed to deliver next day not fair to advertise next day delivery when you clearly have no intention of delivering on time sorry but I’m not going to pay for a service that you can’t provide plenty more places to shop

9 april 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Is Prime worth it any more?!

I'm beginning to wonder if paying for Amazon Prime is worth it.
More and more, next day delivery is postponed.
Subscriptions are forever being changed and any decent movies you have to pay extra for.
Starting to feel a little ripped off!

9 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Snail mail

They advertise next day delivery for prime members, but more often than not....its a lot later.
On several occasions I've had to complain about the service, and how some of the couriers can not follow simple drop off instructions.
They also advertise next day delivery, but send it through Royal Mail.
Whats the point of paying for a prime service if they can not literally deliver.

4 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ads used to be much shorter

Ads used to be much shorter, but now they are very long and annoying. Amazon should realize that shorter, more frequent ads are a much better solution for avoiding losing customers.

7 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Amazon Prime refund service very poor

I resently purchased a lawnmower which was described as a new item. It was only that after I had made the payment that I tried to cancel the order I discovered that the item was second hand.
While they do publish customer reviews they are not displayed on the same page.
I wrote a review and just stated the facts they refused to publish because I criticised the service.
I had to bear the full cost of the return.
My main criticism is time it take to get a refund they operate an AI system which it not very helpful.I am still waiting for my refund.
I need to make a couple of large purchases but I have lost confidence in the service that I would expect.
The item was delivered back to the supplier on the 24th May and I have no communication from them or Amazon.

24 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst delivery company I’ve ever…

Worst delivery company I’ve ever experienced!!! Can’t decipher between number 1 & 7 always delivering to the wrong address , leaving parcels either on the road or chucked on the floor in public areas not even close to where the customer lives . Will be cancelling my prime membership & no longer shopping with Amazon .

30 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I recently ordered an expensive item

I recently ordered an expensive item. I had a notification saying handed to resident. This was neither handed to myself or my housemate. Customer services were useless saying check the bins outside. I’m not sure if they’re aware but bins are not residents. I then found ripped up Amazon packaging with my name and address on it in the street. I fail to understand why the driver said handed to resident when he clearly left it in the front garden for someone to steal and Amazon seem completely disinterested in this.

27 maart 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Mostly good but lately prime next day…

Mostly good but lately prime next day delivery can take 2 to 3 days. Think it misleading something you order on prime changes after checkout to 3 days later. After all people have to pay for prime. The tv and movies part is really good though.

25 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

metto una stella perché il dito medio non si può mettere

dico una stella perché il dito medio non si può mettere... ho disdetto l'abbonamento a prime perchè visti i disservizi, prendevo sempre meno cose on line e pertanto il costo dell'abbonamento non valeva la pena di essere pagato. L'altro giorno ho deciso di acquistare 2 articoli pagando le spese di spedizione e fin qui tutto bene, oggi dopo 5 giorni sarebbe dovuto arrivare il pacco e invece sorpresa!!! arriverà forse entro il 30 marzo, cioè dopo almeno 10 giorni...
avete perso credito, meglio andare in un negozio fisico piuttosto che regalare soldi a voi...

25 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ich find neben der ständigen Werbung…

Ich find neben der ständigen Werbung auch die nicht deutsch sprechen Serien und Filme sehr nervig... ständig sind Filme oder Serien auf Spanisch oder Englisch und man kann bloß den Untertitel auf deutsch einstellen..das nervt mich tierisch

23 maart 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Way too many pay walls to watch movies and TV series

A very high number of movies and TV series sat behind a further pay wall (leaving not a lot actually free to watch) even after you pay for a subscription... and even with stuff that's been out for ages...good for deliveries, but had enough of needing to pay for movies and TV series on top of subscription and cancelled my prime membership because of that.

21 maart 2026
Review zonder uitnodiging

Is dit jouw bedrijf?

Claim je profiel om toegang te krijgen tot de gratis zakelijke tools van Trustpilot en versterk de relatie met je klanten.

Gratis account aanmaken

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer