Anaustore Reviews 

This is the second time I’ve visited this perfume store. While they have a great variety of perfumes, I was looking for some like Fursan White and Wowie and they didn’t have them. However, that is not why I’m writing this review.
The new location is very nice, but unfortunately the shopping experience has gotten worse. Before, customers could test the perfumes themselves; now you have to wait to be helped, and there was only one person assisting everyone.
The worst part was that, after waiting quite a while and finally deciding on a perfume, they handed it to us and, when it was time to pay, they told us it was out of stock… when I already had it in my hand! That’s when they explained that it had been sold online.
That is terrible customer service. If a product has already been sold online and there is no stock available, it should be set aside and not offered to a customer who is physically in the store. Those are basic customer service rules.
My mom is going back to Uruguay this week, and although I already bought the perfume I wanted online, I would have loved to be able to buy it there and take it with me right away. I was excited to have a perfume store like this nearby so I could avoid online shopping and support local businesses.
I’m not a reseller; I buy quite often for personal use and for gifts. That’s why it makes me very sad to say that I didn’t like today’s experience. Such a shame.

La dueña es voluble e injusta me trato de forma indebida, no regreso

Anau Wholesale tiene los mejores precios a nivel mayorista(wholesale) en toda la Florida. Cuando se trata de abastecer tu negocio con fragancias de alto impacto, esta tienda de perfumes al por mayor se ha establecido como una referencia indiscutible en el mercado. Desde el primer contacto hasta la entrega final, su propuesta supera ampliamente las expectativas de cualquier cliente.
Su Catálogo Extenso y Diversificado:
Una de las principales fortalezas de Anau Wholesalers es la amplitud de su catálogo. Ofrece una selección impresionante que incluye:
Fragancias masculinas, femeninas y unisex.
Marcas reconocidas y opciones emergentes con excelente proyección de venta.
Presentaciones variadas en calidad y olor para adaptar inventarios a diferentes perfiles de clientes.
Aromas de temporada, clásicos y best-sellers listos para rotar rápido.
Esta diversidad no solo facilita encontrar productos que conecten con tus clientes, sino que también permite optimizar márgenes de ganancia al seleccionar opciones estratégicas para tu mercado.
Si tu objetivo es encontrar un proveedor mayorista de perfumes con productos variados, atención de primer nivel y un servicio al cliente que realmente hace la diferencia, Anau lo cumple con creces. Es, sin duda, una opción confiable para fortalecer tu oferta y maximizar tus ventas con fragancias de calidad.

Somebody misused my debit card in this store online yesterday to make two purchases. The investigation is in course. I am in Spain and the fraudster is probably in the USA. I have never used this card anywhere...the site must have very vulnerable security as well. Do not purchase anything there to leave your data - it will not be secure and the result can be identity theft.

Anau Enterprises LLC offers good prices but ignores customer requests if things need to be fixed.

I placed an order with Anau Enterprises LLC on October 23, 2023 for 4 items (including the order number as often when reviews aren't positive the company tries to act like it isn't a legitimate review - ORDER #15344). The prices were reasonable and I received notification on the same day that the items were shipped. I looked forward to trying the products and planned on making additional purchases if all went well.

3 out of the 4 items arrived in pristine shape. The 4th item arrived damaged with the product spilling out to the point that the box was soft and damaged and the actual bottle was also damaged. I reviewed the policy of t he company and contacted them to request to return the damaged item for a refund. I never requested a second item and I again said I wanted to return the item, not just ask for my money back. I quickly received a response apologizing for the way that the item was received but instead of honoring my request to return and receive a refund, the customer service representative instead just notified me that they would be shipping a new bottle. I again let them know that my request was to return the damaged bottle and receive a refund but this was again ignored and the representative only reported that they were sending (or sent) a new bottle. I again responded and asked why my request for a return and reimbursement was not being honored and that is when the representative (Andrea Rodriguez) told me, "no worries I will send a replacement We can’t refund only 1 item." Now their website says to receive a refund or replacement you need to show proof which was provided, but suddenly now the representative is stating that they can only provide a replacement instead of just refunding 1 item, which is ridiculous. Companies provide partial refunds all of the time.

As the representative now has stated that they can't refund just one item, I requested to have all of the items returned, and of course they didn't want to do that. Despite my request for a return of the DAMAGED item and a refund, this was not honored. I filed a claim with PayPal and after that I received a email from the representative stating, "We just received the case with papypal, from this moment on,we are just dealing with them. Have a nice day."