This site has been a great discovery since Brexit made shopping for European furniture much more difficult and expensive. I bought an Oluce Atollo lamp and a couple of Akari pendants from here and eve... Toon meer
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I ordered a pouf at the very last minute for delivery to London. I thought I wouldn’t be able to pick it up at the hotel and would need to return it to Andlight. Kaya was very patient and helpful. S... Toon meer
Bedrijf heeft geantwoord
Terrible company, terrible customer services. I purchased an item from the website that was supposed to come between 25-30 days and it arrived after 100 days. Then it arrived missing vital p... Toon meer
Bedrijf heeft geantwoord
Excellent quality lights which illuminate our stairs and landings really well in all directions - so necessary for safety. Used a single light for the dark pantry too. Happy too that the lights I nee... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Lampenwinkel
- ook in
- Meubelwinkel
Geschreven door het bedrijf
ANDLIGHT – Your Home Should Feel Like Home At AndLight, we combine aesthetics, quality, and functionality in a curated selection of lighting, furniture, and home accessories from some of the world’s most renowned design brands. We are proud to be an authorized retailer of both classic and contemporary design icons - catering to both private customers and professional interior projects. Our mission is to inspire and guide our customers with expert knowledge, personal service, and high-quality products. Based in Copenhagen, we strive to deliver a seamless experience from the first click to a fully furnished home.
Contactgegevens
Nelson Mandelas Allé 16, 2450, København SV, Denemarken
- +45 44 44 62 44
- info@andlight.co.uk
- andlight.co.uk
4,3
Uitstekend
28 reviews
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Awaiting £460 refund for returned item for nearly a month.
I ordered a light fitting (£460) some weeks ago. When it arrived, it was grey rather than white as I had expected according to the photograph of the item and its description. I returned the item with insurance cover costing me £60. It was delivered back to AndLight on April 26th. I have sent around five emails now requesting the my refund but nearly four weeks after it was returned I am still £460 out of pocket. I have provided all the relevant information including tracking details/confirmation of delivery to AndLight. I was advised 8 days ago that a refund has been actioned but still no sign. Don't buy from AndLight if you have any doubts at all about whether you may want to return the product as arranging a refund seems to be beyond them.
22 mei 2024
Review zonder uitnodiging
Antwoord van AndLight.co.uk
Dear JMc,
Thanks for sharing your experience!
I am so sorry to hear that this has been the experience you have had when shopping with us.
I will gladly look into the matter and find a solution to the problem.
Furthermore, I have asked for more information. I hope you will get back to me, so I can check up on the matter.
Thanks in advance. I wish you a good summer!
Best Regards
Maria // Andlight
Very happy with the selection of lights…
Very happy with the selection of lights available and speedy delivery fron AndLight. Will def be using them again!!
5 oktober 2023
Review zonder uitnodiging
Antwoord van AndLight.co.uk
Dear Suzanne,
Thanks for the great review!
We are so happy to hear that our selection caught your interest and that you are happy about the service provided.
Please do not hesitate to reach out to us should you have any questions; info@andlight.co.uk
I wish you a good summer!
Best regards
Maria // Andlight
Excellent quality lights
Excellent quality lights which illuminate our stairs and landings really well in all directions - so necessary for safety. Used a single light for the dark pantry too. Happy too that the lights I needed were in stock, were a good price and arrived in a very short time.
20 maart 2023
Review zonder uitnodiging
Antwoord van AndLight.co.uk
Dear Alaska,
Thanks for the great review!
It is wonderful to hear that you have had a great experience and that you are happy about our services. It is important to us to deliver an overall good customer experience with quick delivery and to offer good prices.
Please let me know if you should have any questions and I will gladly help you; info@andlight.co.uk
I wish you a good summer!
Best regards
Maria // Andlight
Great online price match
Great online price match - great speed of delivery
16 januari 2023
Review zonder uitnodiging
Antwoord van AndLight.co.uk
Dear Clare,
Thanks for the great review!
We are very glad to hear that you have been happy about our services and the prices that we offer on the site.
Please do not hesitate to reach out to us, should you have any questions; info@andlight.co.uk
I wish you a good day!
Best regards
Maria // Andlight
Great service and fast delivery
Great service and fast delivery. The lamp I ordered is beautiful and the price was very fair.
3 november 2022
Review zonder uitnodiging
Antwoord van AndLight.co.uk
Dear Emilie,
Thanks for the nice review of our services!
We are so happy to hear that you have received a great service and a fast delivery of your order.
Besides that, I am very glad to hear that you are satisfied with your lamp.
Please let me know if you should have any questions; info@andlight.co.uk
I wish you a good summer
Best regards
Maria // Andlight
Great company
Great company. There was an issue with the manufacturer’s packaging (not AndLight’s fault). They were brilliant at resolving and keeping me informed all the way in an extremely professional, honest and friendly manner. I’d definitely recommend using AndLight.
5 september 2022
Review zonder uitnodiging
Antwoord van AndLight.co.uk
Hi Ed,
Thank you so much for reviewing our company and for sharing your experience with us. We appreciate hearing about all customer experiences - And it is always nice when you leave a nice rating :-)
We hope that we will have the honor of helping you with some nice products another time.
If you have any questions, you are always welcome to contact us at info@andlight.co.uk. We will be ready to assist you.
Thanks again! Have a wonderful day.
Best regards
Maria // Andlight
Amazing service
Amazing service, user friendly website, prompt and tracked delivery. Amazing packaging as well! Really flawless. Well done.
29 maart 2022
Review zonder uitnodiging
Antwoord van AndLight.co.uk
Dear Jelena,
Thanks for the wonderful review!
We are so happy to hear that you are happy about our services and that you have got an amazing service with prompt delivery.
We strive to deliver an overall good service for our customer, so this is very nice to hear.
Please do not hesitate to reach out to us should you have any questions in relation to the order or further orders
I wish you a good summer!
Best regards
Maria // Andlight
NO EARTH!!! None compliant lights!
NO EARTH!!!! The lights are advertised as wall lights yet they have a lead with a switch inline and no earth fitted to install to the mains! This is not legal and is extremely dangerous to install a metal light fitting without an earth!
17 maart 2022
Review zonder uitnodiging
Antwoord van AndLight.co.uk
Dear Bob,
Thanks for taking the time to share you experience!
We are so sorry to hear about this issue. This is of course not how we want our customers to fell. We, as a European company deliver according to these standards, which is why our lamps are delivered with an EU plug.
Typically, several suppliers have UK plugs that you can purchase, or you can always use a converter.
We are sorry that this has left you with a negative experience. We would love to rectify this, so please reach out to us; info@anlight.co.uk
We wish you a great summer
Best regards
Maria // Andlight
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