Sito chiaro , ho ricevuto l'ordine nei tempi previsti , il corriere é stato molto gentile , mi ha chiamato e ci siamo accordati per poterlo consegnare quando ero a casa
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Lees wat reviewers zeggen
Andlight ha una bellissima selezione di oggetti di design, in particolare lampade, ma si trovano anche altri oggetti di arredamento. Mi sono stupita dal fatto che molte cose sono in pronta consegna, e... Toon meer
Bedrijf heeft geantwoord
Ho ordinato due lampade per la cameretta delle mie figlie di Ferm Living (bellissime!!). Sono arrivate dopo pochi giorni perfettamente imballate nella loro confezione originale intatta. Ho risparmiato... Toon meer
Bedrijf heeft geantwoord
Ho comunicato con largo anticipo che non avrei potuto ritirare l'articolo dato che è stato sforato il limite di consegna garantito. A distanza di un mese che li contatto, mi rispondono con email e mes... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ANDLIGHT – Your Home Should Feel Like Home In AndLight uniamo l’estetica, la qualità e la funzionalità in una selezione curata di soluzioni di illuminazione, arredi e accessori per la casa di alcuni tra i brand di design più rinomati al mondo. Siamo orgogliosi di essere rivenditori autorizzati di icone del design classiche e contemporanee, con le quali possiamo soddisfare le necessità dei progetti di clienti privati e professionisti. La nostra missione è ispirare e guidare i nostri clienti attraverso la nostra esperienza, un servizio personale e prodotti di alta qualità. Dalla nostra sede a Copenhagen, ci impegniamo per offrire un’esperienza impeccabile dal primo click fino al completamento dell’arredo ideale per la tua casa.
Contactgegevens
Nelson Mandelas Allé 16, 2450, København SV, Denemarken
- +45 44 44 62 44
- info@andlight.it
- andlight.it
4,2
Goed
83 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Top!
Spedizione rapida secondo le tempistiche indicate e servizio clienti super efficiente
17 juli 2025
Review zonder uitnodiging
Antwoord van AndLight.it
Dear Alessandro,
Thanks for the five-star review!
How nice to ready that we have delivered such a good experience to you. This is what we strive for with all of our customers!
If you have any questions, please don’t hesitate to contact us at info@andlight.it
Wishing you a wonderful day!
Best regards
Maria // Andlight
Tempi di consegna lunghi ma ne vale la pena
Ho aspettato due mesi per avere la consegna dell'ordine, arrivata oggi, perché il prodotto doveva essere spedito dall'azienda produttrice. Ho mandato numerose e-mail e ho sempre ricevuto risposta, anzi devo dire che l'assistenza è stata impeccabile. I prodotti sono eccellenti e il prezzo competitivo. L'attesa vale la pena, consigliato.
24 juli 2025
Review zonder uitnodiging
Antwoord van AndLight.it
Dear Daniela,
Thank you so much for the five-star review!
It truly means a lot to us to hear that you had a positive experience with our service. We’re glad to know that your order arrived safe although you had to wait longer for the delivery. I hope you are enjoying your products.
We hope to have the pleasure of welcoming you as a customer again in the future.
If you have any questions, please don’t hesitate to contact us at info@andlight.it
Wishing you a wonderful summer!
Best regards
Maria // Andlight
Pessimo
Anche io come tanta altra gente ho ricevuto un prodotto rotto. Dopo mesi di attesa.
5 februari 2025
Review zonder uitnodiging
Antwoord van AndLight.it
Dear Pablo,
Thanks for the review - I'm truly sorry to hear about your experience. It’s always our goal to ensure that our customers are left with a positive impression when shopping with us.
I can only apologize that this wasn’t the case for you.
We have asked you to provide us with some more information so we can have a look at the matter.
Looking forward to hear from you.
Best regards,
Maria // Andlight
DA ASSOLUTAMENTE EVITARE
Quando fatto l'ordine della lampada, era ancora disponibile e c'era scritto 7-10 gg per la consegna, passati due settimane, niente notizia, dalla pagine dell'ordine non si può capire nient'altro che il prezzo pagato. Dopo varie tentativi, email di continuo sollecito per conoscere lo stato dell'ordine, mi ha risposto dicendo che il prodotto è fuori assortimento, e mi arriverà a settembre (3 mesi dopo), l'ho risposto subito per cancellare l'ordine e avere il rimborso indientro, nessuna risposta. Sito da evitare
9 juni 2025
Review zonder uitnodiging
Antwoord van AndLight.it
Dear Giulia,
Thanks for the review - I'm truly sorry to hear about your experience. It’s always our goal to ensure that our customers are left with a positive experience when shopping with us.
I can only apologize that this wasn’t the case for you.
We have asked you to provide us with some more information so we can have a look at the matter.
Looking forward to hear from you.
Best regards,
Maria // Andlight
Al momento della consegna della…
Al momento della consegna della lampada, un paralume era danneggiato. Le richieste all'assistenza clienti rimangono irrisolte. Una risposta di due settimane del tipo "Siamo spiacenti..." non risolve il problema.
17 februari 2025
Review zonder uitnodiging
Antwoord van AndLight.it
Dear Petrenko,
Thanks for sharing with us - I'm truly sorry to hear about your experience. It’s always our goal to ensure that our customers are left with a positive impression when shopping with us.
I can only apologize that this wasn’t the case for you.
I have asked you for more information so we can look into the matter. I hope you will get back to us.
I wish you a good day!
Best regards,
Maria // Andlight
Servizio eccellente e assistenza impeccabile
no estremamente soddisfatto del servizio offerto da InLight. Il problema riguardava il prodotto e non InLight, ma nonostante ciò il loro team ha fatto di tutto per venire incontro alle mie esigenze. Hanno organizzato il ritiro del reso direttamente a casa mia e gestito il rimborso in modo impeccabile. Sono stati sempre disponibili al telefono, gentili, trasparenti e davvero d’aiuto durante tutto il processo. Un servizio eccellente—consiglio vivamente
5 februari 2025
Review zonder uitnodiging
Antwoord van AndLight.it
Dear Adrian,
5 STARS! Thank you very much for reviewing our company and for sharing your experience with us. We appreciate hearing about all customer experiences.
It is a joy to hear that our claim department was able to assist and get you a new order
We hope that we will have the honor of helping you with nice products another time.
If you have any questions, you are always welcome to contact us at info@andlight.no, we are ready to help.
Once again, thank you very much! Have a wonderful day.
Best regards,
Maria // Andlight
UNSERIOUS PEOPLE
I bought a Kartell ij armchair on promotion in November 2024. The small armchair delivered to me had a defective screw fixing the seat to the frame.
I wrote to the seller several times and only received a silly request to send the product quality control card as a reply. Of course I went along with the request, but it was no use, I still receive no reply.
They are unserious people.
I HAVE WRITTEN DOCUMENTATION OF EVERYTHING I SAY
30 november 2024
Review zonder uitnodiging
Antwoord van AndLight.it
Dear Mario,
Thanks for the review - I'm truly sorry to hear about your experience. It’s always our goal to ensure that our customers are left with a positive experience when shopping with us.
I can only apologize that this wasn’t the case for you.
We have asked you to provide us with some more information so we can have a look at the matter.
Looking forward to hear from you.
Best regards,
Maria // Andlight
Ottimi prezzi e spedizione veloce
Non conoscevo questo sito, ma i prezzi erano ottimi rispetto alla media e mi sono fidata. Spedizione arrivata integra e puntuale, senza problemi. Una splendida scoperta!
25 januari 2025
Review zonder uitnodiging
Antwoord van AndLight.it
Dear Chiara,
5 STARS! Wow thank you so much for the great review.
It warms to hear that you have had such a good experience and we hope that this will leave a good impression with you.
We hope to have the pleasure of welcoming you as a customer again in the future.
If you have any questions, please don’t hesitate to contact us at info@andlight.it
Wishing you a wonderful summer!
Best regards
Maria // Andlight
SERVIZIO SCARSO!
Ho comunicato con largo anticipo che non avrei potuto ritirare l'articolo dato che è stato sforato il limite di consegna garantito. A distanza di un mese che li contatto, mi rispondono con email e messaggi automatici nel quale mi ripongono le stesse domande e frasi errate senza risolvere il problema. Oggi il pacco è tornato a loro ma non mi hanno ancora rimborsato. Spero che mi rimborsino.
9 december 2024
Review zonder uitnodiging
Antwoord van AndLight.it
Dear Dario,
Thanks for the review - I'm truly sorry to hear about your experience. It’s always our goal to ensure that our customers are left with a positive experience when shopping with us.
I can only apologize that this wasn’t the case for you.
We have asked you to provide us with some more information so we can have a look at the matter.
Looking forward to hear from you.
Best regards,
Maria // Andlight
Excellent customer service and support
Although my order arrived damaged due to shipping issues, Andlight’s customer service was exceptional. They were always kind, responsive, and ready to assist me at every step, quickly resolving the issue with a full refund. It’s rare to find such attentive and professional support. I highly recommend this store for their reliability and outstanding service.
17 december 2024
Review zonder uitnodiging
Antwoord van AndLight.it
Dear Gabriele,
Thanks for the kind review!
We are so happy that you have been satisfied with the service that we have provided and that it has left you with an impression. Our customer service is doing their best to assist our customer as fast and as smoothly as possible.
We hope to have the pleasure of welcoming you as a customer again in the future.
If you have any questions, please don’t hesitate to contact us at info@andlight.es
Wishing you a wonderful summer!
Best regards
Maria // Andlight
Ho acquistato due lampade kartell molto…
Ho acquistato due lampade kartell molto belle,e il prezzo e’ stato piuttosto conveniente.Unico neo e’ che la spedizione non era imballata bene,e le scatole sono arrivate piuttosto malconcie.Peccato perché era un regalo ed ora dovrò capire come fare.Sono comunque soddisfatto dell’acquisto
1 december 2024
Review zonder uitnodiging
Antwoord van AndLight.it
Dear Daniele,
Thanks for taking the time to review us!
I'm truly sorry to hear about your experience. It’s always our goal to ensure that our customers are left with a positive experience when shopping with us.
I can only apologize that the order was delivered in a bad condition, but I am happy that everything worked out.
Please don’t hesitate to reach out to us; info@andlight.es
Wishing you a wonderful summer
Best regards,
Maria // Andlight
Kartell Ottima esperienza…
Ottima esperienza tutto come da descrizione e spedizione veloce, venditore consigliato.
4 december 2024
Review zonder uitnodiging
Antwoord van AndLight.it
Dear Daniele,
Thank you so much for your nice review!
It truly means a lot to us to hear that you had a positive experience with our service. We’re glad to know that your order arrived quickly and safe.
We hope to have the pleasure of welcoming you as a customer again in the future.
If you have any questions, please don’t hesitate to contact us at info@andlight.es
Wishing you a wonderful summer!
Best regards
Maria // Andlight
Prodotto di ottima fattura a buon prezzo
La spedizione è stata rapida. L'unica pecca, nonostante il link di tracciamento, questo non veniva aggiornato negli ultimi giorni facendo pervenire la lampada ordinata inavvertitamente a casa.
Comunque la lampada è arrivata sana.
Il prezzo era imbattibile tra quelli sui vari siti di comparazione e nei vari browser.
Il servizio clienti di Andlight ha risposto alle domande e dubbi che li ho posto via email. Grazie.
2 december 2024
Review zonder uitnodiging
Antwoord van AndLight.it
Dear Raimond,
Thank you so much for your great review!
It truly means a lot to us to hear that you had a positive experience with our service. We’re glad to know that your order safe, but we do apologize that there was some error with the tracking and that it was not updated.
We hope to have the pleasure of welcoming you as a customer again in the future.
If you have any questions, please don’t hesitate to contact us at info@andlight.it
Wishing you a wonderful day!
Best regards
Maria // Andlight
Ottima esperienza
27 november 2024
Review zonder uitnodiging
Antwoord van AndLight.it
Dear Paolo,
Thanks for the five-star review!
How nice to read that we have delivered a great experience to you. This is what we strive for with all of our customers!
If you have any questions, please don’t hesitate to contact us at info@andlight.it
Wishing you a wonderful day!
Best regards
Maria // Andlight
Tutto perfetto
Sito trovato per caso… ottimi prodotti a prezzi imbattibili
27 november 2024
Review zonder uitnodiging
Antwoord van AndLight.it
Dear Fabio,
Thank you so much for your nice review!
It truly means a lot to us to hear that you had a positive experience with our service.
We hope to have the pleasure of welcoming you as a customer again in the future.
If you have any questions, please don’t hesitate to contact us at info@andlight.it
Wishing you a wonderful summer!
Best regards
Maria // Andlight
primo ordine
Molto bene! merce consegnata nei tempi stabiliti e perfettamente imballata
25 november 2024
Review zonder uitnodiging
Antwoord van AndLight.it
Dear Herberia,
Thanks for the nice review! 5 STARS!
How nice to read that we have provided you with a good service. This is what we strive for with all of our customers!
If you have any questions, please don’t hesitate to contact us at info@andlight.it
Wishing you a wonderful day!
Best regards
Maria // Andlight
Grserietaazie per l attenzione al mio ordine
Grazie per l attenzione al mio ordine
Arrivato perfetto senza danni
Grazie
Cordiali Saluti
Lorena
20 november 2024
Review zonder uitnodiging
Antwoord van AndLight.it
Dear Lorena,
Thanks for the five-star review!
How nice to ready that you have received such a good experience with a safe delivery.
If you have any questions, please don’t hesitate to contact us at info@andlight.it
Wishing you a wonderful day!
Best regards
Maria // Andlight
Ordine preciso e puntuale
Ordine preciso e puntuale. Lampada bellissima!
2 oktober 2024
Review zonder uitnodiging
Antwoord van AndLight.it
Dear Laura,
Thanks for the five-star review!
How nice to read that we have provided you with a good service. This is what we strive for with all of our customers! We hope you are happy with your lamp :)
If you have any questions, please don’t hesitate to contact us at info@andlight.it
Wishing you a wonderful summer!
Best regards
Maria // Andlight
good experience .a good selection of…
good experience .a good selection of high-quality and modern lamps.thanks
30 september 2024
Review zonder uitnodiging
Antwoord van AndLight.it
Dear Mariia,
Thank you so much for your great review!
It truly means a lot to us to hear that you had a positive experience with our service. We’re glad to know that your order arrived quickly and safe.
We strive to have a broad assortment which includes a high-quality products.
We hope to have the pleasure of welcoming you as a customer again in the future.
If you have any questions, please don’t hesitate to contact us at info@andlight.it
Wishing you a wonderful day!
Best regards
Maria // Andlight
Ho acquistato piu’ volte in questo sito…
Ho acquistato piu’ volte in questo sito e continuero’ a farlo perche’ sono perfetti. La spedizione e’ veloce, gli oggetti arrivano in perfetto stato.
Super!
31 augustus 2024
Review zonder uitnodiging
Antwoord van AndLight.it
Dear Alessia,
Thanks for the wonderful review!
How nice to ready that you have received such a good experience with a fast delivery.
If you have any questions, please don’t hesitate to contact us at info@andlight.it
Wishing you a wonderful day!
Best regards
Maria // Andlight
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