Dishonest company, gave me completely false shipping confirmation on 2 occasiosn and then said the carries (Amazon) was investigating when there was no activity on the amazon delivery confirmation. Al... Toon meer
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Lees wat reviewers zeggen
Ordered a laptop through Walmart.com and Antonline.com they used FedEx which delivered to the wrong house. Sent delivery photo of a porch that does not belong to me. Called to speak with customer se... Toon meer
Ordered a MS Arc mouse from them on Amazon and returned it because the shipping took too long. I didn't even open the package. They charged a 100% restocking fee. I opened an A-Z claim, talked to a re... Toon meer
The Series X bundle (Console-$500, Elite 2 CTRL-$180, Forza 7(2019)-$40, Microsoft WIRED headset$60, GPU 3 Month-$45) $825 price was based on individual items going for MSRP vs. current market markdow... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
antonline is America’s premier online retailer of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from Microsoft, Sony, HP, Lenovo, MSI, Intel, AMD, and all of our industry’s leading manufacturers. Shop antonline first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories. Outrageously Good Value Every Day!
Contactgegevens
2015 S. Park Place, 30339, Atlanta, Verenigde Staten
- 678.325.5100
- support@antonline.com
- antonline.com
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AVOID AT ALL COSTS
AVOID AT ALL COSTS. SCAMMER! Charged 20% restocking fee for a sealed and unopened item.
I bought a PC processor and never received it.
I bought a PC processor but never received it. They provided me a FedEx tracking number within the hour after purchase, however, they never actually shipped anything to me. The tracking shows that FedEx is still waiting for the item, this was 2 weeks ago.
Support is essentially non-existent. I had to send 4 emails and open a ticket on their website to hear back from anyone. Support said they will "investigate" the issue but never emailed me back and never responded to my follow-ups.
I'm currently filing a chargeback with my credit card company to receive my money back.
Bad support
Bad support
generic unhelpful copy and paste response
no phone lines on weekends.
Overcharged for sales tax
Purchased an HP 14 inch laptop from them. I was overcharged for the sales tax with no reponse from email to them about the overcharge. Payment made through Paypal, and they are not investgating properly with no adjustment/refund made. I will never again order from Antonline,com.
Some minor conserns
I read a lot of reviews about antonline prior to purchasing an EVGA 3080 12 gb card and was a little worried about what I was going to receive. I had no problems at all with their service. They shipped the card the next business day and I received it 4 days latter. But the shipping box was way to big and didn't have enough protection but the card itself is well protected in a foam protector in it's own box so arrived in great shape. I would give antonline 5 stars except for the boxing and the fact that on the day of purchase they created a shipping label and considered the card shipped even though it didn't leave the warehouse till the next day, which I deducted 1 star for. The only other complaint I have is that they have a no refund or exchange policy themselves for video cards but EVGA has a solid reputation for backing their products so I wasn't worried on that account.
Now as to the card itself, I am very happy with. It is a monster, and without undervolting will draw 430 to 440 watts right out of the box. Be sure to have good airflow if you get an air cooled card.
Ridiculous Shipping Policy
Their shipping policy is, apparently, that you MUST be home to sign for a shipment. No leaving a signed delivery attempt for the driver the following day, no redirecting the package to a carrier facility for pickup, no way to simply release responsibility and have the package left at your doorstep. If you can't be there during the work week to sign for a package, it will automatically be shipped back to antonline and you'll be charged a 15% restocking fee, which is absolute BS. Even if you call them directly, there's "nothing they can do" about it despite UPS saying otherwise. So, because I'm being held hostage against paying a $100 restocking fee, I had to take a half day of PTO to sit at my house because I, like most, work and am out of the house during normal delivery hours.
It would be extremely useful if they would let you know about such a ridiculous policy ahead of time, but there is no mention of this shipping policy anywhere on their website. So, if you plan on purchasing from them, make sure you'll have someone home 24/7 or that you order it in the middle of the week with the hopes of getting a Saturday/Sunday delivery date. Ridiculous. Worst part about it is I had to pay $56 for this asinine shipping.
Would give ZERO stars if possible
Would give ZERO stars if possible
We purchased two gaming monitors and an Asus ROG Strix GA15DK-DS776 Gaming Desktop Computer, spending almost $2,500 in September of 2021. Come December the computer would blue screen and restart- updated drivers and thought it was ok. In April 2022 the entire Asus ROG Strix GA15DK-DS776 Gaming Desktop Computer became completely useless. We have now invested ANOTHER $2,000 fixing and replacing its parts ourselves because the "CUSTOMER SERVICE" at ANTONLINE is a COMPLETE JOKE- they replied once to an email and brushed us off completely, and now HAVE IGNORED our emails and requests for them to HONOR OUR ONE YEAR WARRENTY. Brian Cox, the supposed support manager has done nothing but blow us off. Currently looking into legal action against company for refusing to honor the warranty. If you are thinking of purchasing anything from here, don't. Run away and spend your hard-earned money somewhere that appreciates its customers and does the right thing. We are left with nothing but complete disgust for this "company".
They went as unscrupulous as the…
They went as unscrupulous as the Newegg's Shuffle and Best Buy's Pay-Wall. Yes, I did get my RTX 3060 ti but at over $950 with a lot of low-end parts and software. Yes, I was desperate. I've had all my parts for a year and a half. Just another despicable company getting rich off unfortunate world events.
Awesome product
Awesome product, fast delivery. I got my laptop from Antonline and it arrived in one piece with no issues to it.
Best Ship Time Ever!
My experience with Antonline has been really good! I heard about them on Twitter through a PS5 Restock Tracker and I have purchased from them twice ever since. Every order I made was a pretty big order and it was shipped and arrived really quickly!
Very sneaky and untrustworthy
I placed an order on Feb 7, 2022 for an Intel EXPI9301CTBLK for $33.99. My card was charged the same day, then returned back to my card the next day. I sent them an email asking where my purchase and shipping info was on the 10th and received no response. This was before I noticed the return posted on my CC. Now the price is $69.99. No explanation, they just don't want to honor for the price that was posted AND that I paid. Will NEVER recommend or purchase from again.
I don't really know what all the bad…
I don't really know what all the bad reviews are about, but I personally had a great experience with AntOnline recently! I saw that they were currently (as of 01/18/2022) the ONLY retailer online offering Xbox Series X bundles and they weren't sold out....so I jumped on it. Got a little nervous after reading the bad reviews, but approximately 3 days after I bought it...it arrived at my doorstep via UPS...packed well, undamaged, and brand spankin' new! Contents included (1) Xbox Series X console, XBox Elite wireless controller, one standard wired headset. They offered a bundle with the 20th anniversary headset after I already placed my order (which got sold out) but...I dunno...I got my order in what ended up being a seamless transaction. Thanks AntOnline!
Not worth risking a purchase with this company
purchased a console bundle on this site, but they failed to either ship the console or UPS lost / stole contents / or damaged the box on the way. Antonline phone support is friendly but can't help and ask you to email their support email. Contact with their support email has the slowest turn around ever and reply back with the most generic reply backs get away with their scam operation and / or wont help you in any shape or form. I now know it is not worth the risk EVER buying from this company again, BUYERS BEWARE!
Excellent customer service
Excellent customer service. Called to them and they helped to cancel my order with now problem.
Awful Experience
Didn't realize this bundle was super overpriced so I tried to cancel the order 10 minutes after I ordered but antonline didn't let me do so. Now when I try to return it, they are charging a 15% restocking fee. Very disappointed as a long time customer of antonline. Will change review if this is fixed
Worst Company
I paid for the product so I expect it to be shipped in a timely manner. After it wasn't I then messaged them asking when will it ship? That's it... So they cancelled my order and said it was my request... Worst experience of a lifetime
Thank you for making it easy ..
Thank you for making it easy ... stressful Dat trying to get the Halo edition XBOX for my husband but Antonline came through. Thank you!
Order arrived very quickly which was…
Order arrived very quickly which was great.
got everything perfectly thank you
Amazing
First time ordering from this website. I was able to get the bundle for the Limited Edition Halo Xbox. I was impressed with how smooth everything went. Shipping was extremely fast. Thank you!!
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