It sounds like I’m just one of the many reviews. I ordered four of these for a tune of $70. I did receive them, but they did not say AUNA there was no name on them whatsoever and I contacted them imme... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Company will not give refunds or exchange for product that broke me out. Told me needed Dr note explaining why break out, then refused to delete my account information telling me "it must be stored f... Toon meer
Just brought the toner being influenced by social media. To be honest at first, I felt like it's irritating my skin but after using a few more day trusting the product. I really love this toner. This... Toon meer
I ordered the Ultimate Korean Skincare set, cost me AUD 112.00 on shopify on the 12th of May . I sent 2 emails for a follow-up after two weeks of waiting. Never received any response whatsoever fro... Toon meer
1,7
Zeer slecht
30 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Scammers
Hi! I made an order on March 21, but you still haven't sent me anything!!! Where is my parcel???? Why hasn't the order even been sent? I wrote to your support, no one is answering!
Don’t recommend!!!!!
21 maart 2025
Review zonder uitnodiging
Same thing happen to me.I placed an…
Same thing happen to me.I placed an order for the full skincare package and a free gift for $50 and only received one item.I've emailed them multiple times and they keep saying there will be delivered separately.But that has been over two months. I was scammed.
30 januari 2025
Review zonder uitnodiging
I ordered from Anua to get their skin care bundle
I ordered from Anua to get their skincare set. The package was not delivered to my home and while I did all the legwork for the company they refused to send me a replacement and ultimately refused to refund the price for a product that I never received. The customer service sounded as if AI was answered any email I sent. They never solved my issue and they never offered to send a replacement despite saying if it was USPS fault they would. NEVER NEVER NEVER do business with this company.
28 februari 2025
Review zonder uitnodiging
Ordered and paid for a complete line…
Ordered and paid for a complete line which was over $50.00. Just got one small product?! I've written the company twice to request the rest of my products, and they have not responded. This is fraud. A switch and bait con, to get your money. DON'T DO BUISNESS WITH THIS COMPANY, UNLESS YOU WANT TO TOSS YOUR MONEY IN THE WIND. 😡
12 februari 2025
Review zonder uitnodiging
Appalling customer service
Appalling customer service. I placed an order back in April that did not arrive and I have not yet received a refund. I have contacted their teams via email since April and they respond back with thank you for your patience we will look into and get back to you. We are in September now and still no refund.
15 april 2024
Review zonder uitnodiging
Where's my order??!!!!
Placed an order on the 4th of June and I'm still waiting for my product! I've contacted customer service many times via email but they do not respond. Never shopping with them again. Disgusting service
12 juli 2024
Review zonder uitnodiging
Where is my order?
I am not giving one star yet but I made my order on May 16th and I have not seen anything. I live in the UK. The tracking number is showing the order in HK on May 31st! Real shame as I was looking forward to the items I ordered and paid for.
16 mei 2024
Review zonder uitnodiging
Customer service is atrocious
Customer service is atrocious, I asked loads of times for a tracking number that worked and received nothing back, Emma Thomson, is truly the epitome of dense. Never have I even spoke with a more dense “person” probably a bot. My item was supposedly shipped on the 21st, tracking not working, can’t find my order. And I received another today 30th May to say it’s been shipped again. Why lie? Just why? Pathetic. Useless. Will never be buying from there ever again. An embarrassment.
Update: just found out they’re scammers, don’t spend your money here.
21 mei 2024
Review zonder uitnodiging
Awesome Toner!
Just brought the toner being influenced by social media. To be honest at first, I felt like it's irritating my skin but after using a few more day trusting the product. I really love this toner. This has reduced my inflamed bumps. Since I keep traveling and it still balances out my skin ph and doesn't make me feel dried out I'm really loving it.
2 november 2023
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.