Anyvan Reviews 

1.038
•
TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Please avoid this company. I feel totally scammed by the whole experience. Paid for the premium packing service and the transporters not only turned up late, but arrived with no packing materials. Th... Toon meer

Beoordeeld met 5 van de 5 sterren

Andre did an excellent job, moving my disabled niece. It turned out she hadn’t done as much de- cluttering as she promised, so I was charged for extra items, which is fair enough. Thank you Andre!... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The whole process was very straightforward and good to get several quotes and options and Charlie was helpful explaining how it all worked. The van driver (Robert) was also very efficient and helpful.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Donncha from Cork completed a removal job after I booked through Reece at anyvan. He was punctual, communicated promptly and was genuinely hardworking, eager to help and went over and above our expec... Toon meer

Bedrijfsgegevens

  1. Verhuizing en opslag
  2. Pianoverhuisservice
  3. Prijsvergelijkingswebsite
  4. Verhuizer

Geschreven door het bedrijf

No matter what you are moving; from a King-Sized bed to a the whole house; a Grand Piano to a classic Capri; we’ll take care of it all the way from Penzance to Peterhead and beyond. We do this by connecting people looking to move something with our trusted team of AnyVanners who are allocated according to their knowledge and expertise. All while our customer team monitors and ensures that your treasured possession is delivered in a time and cost effective manner.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,9

Alle reviews

(1.038)

141 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

very good service

very good service
kind and polite people
more than happy with the service

16 mei 2025
Logo Anyvan

Antwoord van Anyvan

Hi Jauhara,

Thank you so much for your kind feedback! We're thrilled to hear you're happy with our service. Your support means the world to us!

We look forward to your next move with us!

Kind Regards,
Emma

Beoordeeld met 5 van de 5 sterren

Great company to deal with.very…

Great company to deal with.very professional from start to finish,would highly recommend and will use again in the future

12 mei 2025
Logo Anyvan

Antwoord van Anyvan

Hi there,

Thank you so much for your kind feedback! We're thrilled to hear you're happy with our service. Your support means the world to us!

We look forward to your next move with us!

Kind Regards,
Emma

Beoordeeld met 5 van de 5 sterren

Excellent!

10 mei 2025
Logo Anyvan

Antwoord van Anyvan

Hi Paul,

Thank you so much for your kind feedback! We're thrilled to hear you're happy with our service. Your support means the world to us!

We look forward to your next move with us!

Kind Regards,
Emma

Beoordeeld met 5 van de 5 sterren

Good great experience good…

Good great experience good delivery...appreciate my drivers effort to transfer all my items.

2 mei 2025
Logo Anyvan

Antwoord van Anyvan

Hi there,

Thank you so much for your kind feedback! We're thrilled to hear you're happy with our service. Your support means the world to us!

We look forward to your next move with us!

Kind Regards,
Emma

Beoordeeld met 5 van de 5 sterren

Jonathan was the customer service…

Jonathan was the customer service executive who delt with my request and he was brilliant. He got me the best deal even though, i only made the request on a very short notice , I have only contacted anyvan oneday prior to the house movement. And the mover was so good,Joe. My house movement was seamless and was so stress free.
Thanks a million for the fabulous work

29 april 2025
Beoordeeld met 1 van de 5 sterren

Jobsheet:8822536

Jobsheet:8822536.

Anyvan.ie (same company as the UK one) was polite and apologetic, so no issues with him. However, the quality of drivers aka Transporters is shocking! Poor customer service, lack of communication, no apology, don't bother to reply to emails, phones turned off, moan about quoted price and increasing it as they believe there's more stuff. The Transporters as they are called, keep you guessing, as they don't reply to emails, texts or every Whatsapp messages and just say "I'll let you know a day when we will come". But what day and time will you collect or deliver?

Anyvan UK and Ireland come across as a proper removal and delivery company, but the drivers they are using are foreigners with poor English, I haven't dealt with a British or Irish yet!

Also Anyvan are not open on weekends, so no telephone support if you have a problem with the driver!

I requested a deposit refund several times, but reluctantly agreed to a second driver, only on the basis they can pick up and deliver on the dates I require. It remains to be seen if they will. So far, no communication from Transporter to confirm they will pick up on the dates I want.

I have been left stressed out by the whole experience, and wouldn't recommend Anyvan to anyone! My only advice is hire a van yourself or pay a 'proper' removal firm, yes you will have to pay more if you do, but the job will get done. Don't go through the stress and frustration I have for the past two weeks, when I first paid Anyvan a deposit please, save yourself the hassle, I wished I had done!

It remains to be seen if the second transporter I have been offered actually delivers, as so far he too has not replied to emails, so I still haven't any idea what day or time next week he is coming (if he does) and it's now 5 days before I have to move house! I will have to make an official complaint otherwise, even seek legal advice, as people are not adhering to Job Sheets agreed, which is really a contract of terms.

Please Be Aware: Once Anyvan UK or IE take your deposit, they merely hand you over to the Driver aka Transporter and then have nothing more to do with you. As in my case, the Driver can ignore emails, texts and calls. They can keep you waiting to know what date or time they are actually going to pick up and then deliver. Anyvan don't help when the driver falsely claims you have more items than was indicated and demand more money. My Job Sheet was originally €440, then the driver demanded more, at that point I was desperate as first driver let me down and cancelled. So I reluctantly agreed to pay €740. Only to then be asked for €1,000! After the pick up.

Your goods can be held to ransom by any old driver, as that is what Anyvan provided, any old bloke with a van. YOU HAVE BEEN WARNED. You pay for what you get after with Anyvan.ie or UK, it's extremely poor service!

16 december 2025
Review zonder uitnodiging
Logo Anyvan

Antwoord van Anyvan

Hi Mr Fletcher,

Thank you for taking the time to leave your feedback.

We're really sorry to hear that your experience didn’t meet expectations. This certainly isn’t the level of service we aim to provide, and we sincerely apologise for any stress or inconvenience caused.

Following your comments, we have checked in with the Transport Provider, who has advised that the collection has now been completed. We also attempted to reach you by phone to confirm this but were unfortunately unable to get through. If you could kindly let us know if everything is now in order, we would really appreciate it.

Your feedback is incredibly important to us, and we are continuing to work internally to ensure improvements are made to both communication and service levels moving forward.

Thank you again for bringing this to our attention.

Kind regards,
Emma

Beoordeeld met 5 van de 5 sterren

The best remote

Any Van were on time well organised and
Extremely quick.They were able to clear a whole house,a large amount items nearly done in an hour. The same at the new house.

18 april 2025
Logo Anyvan

Antwoord van Anyvan

Hi Chris,

Thank you so much for your kind feedback! We're thrilled to hear you're happy with our service. Your support means the world to us!

We look forward to your next move with us!

Kind Regards,
Emma

Beoordeeld met 5 van de 5 sterren

Blows competition out of the water.

After being let down by another 'Man with a Van' company, I wasn't expecting much, but Anyvan.ie really delivered. Literally.
I booked them at extremely short notice, expecting next day at the very best - and they turned up 2 hours later, on time, kept me informed as to their ETA - they picked up the load and delivered it with a smile and a minimum of fuss. Sorted! I can't believe I ever booked with anyone else, because I definitely won't now!

17 april 2025
Logo Anyvan

Antwoord van Anyvan

Hi there,

Thank you so much for your kind feedback! We're thrilled to hear you're happy with our service. Your support means the world to us!

We look forward to your next move with us!

Kind Regards,
Emma

Beoordeeld met 5 van de 5 sterren

Our GoTo Choice for Van Moves

The ordering process was straight-forward and once we had selected a suitable quote, we could communicate directly with the van provider. During our latest booking there was some confusion over dates and these were promptly resolved by our Anyvan account manager, Jonathan. Would we use AnyVan again? Definitely. This is our third time using Anyvan for moving personal items and it won't be our last.

11 april 2025
Beoordeeld met 1 van de 5 sterren

Worst company ever

First gave a 4 hour time slot (my furniture was in storage) then the driver told me that he wouldn’t get to me before 6. The office told me that I would have to pay to reschedule, after I spoke to the office the driver would actually reach the storage unit at 4pm which he did with 2 helpers. They then procrastinated for 45 minutes because they had to load a cage so the forklift could take it to their van so the forklift man had other things to do and then left. I spoke to the office and was told that I would not get a refund because I cancelled the job!!! We’ll see! Paid £300 for a service that I didn’t receive. DONT USE ANY VAN!!!! Worst company ever!!
As requested this is my job reference number AV8801487. Please use my contact details you hold to contact me!

AFTER ASKING FOR ME DETAILS TO BETTER SORT THIS ISSUE OUT, I RECEIVED NO COMMUNICATION FROM ANYVAN!
The forklift was there waiting for them to load the cage. They tried everything they could to not do the job. I was told he wouldn’t get to me til after 6 then when I rang the office I was informed I’d have to reschedule “and pay to reschedule” then the office spoke to the driver and hey presto he was there at 4. The forklift was there ready complete with operator all they had to do was load up. It’s not classed as a different floor if they are not expected to carry the furniture down the stairs surely.

14 april 2025
Review zonder uitnodiging
Logo Anyvan

Antwoord van Anyvan

Hi Lisa,

Thank you for your feedback, and we sincerely apologise for the experience you’ve had.

The issue arose when your booking was made for a ground-floor-to-ground-floor collection, but upon arrival, we found that your items were stored above the first floor. While a forklift was available, it was in use, and the team was prepared to use the stairs. However, the additional time and labor required for this would have incurred an extra fee. As you refused to pay the fee, you opted to cancel the booking.

As the cancellation was due to the initial booking being incorrectly listed, unfortunately, a refund is not due in this instance.

We appreciate your understanding.

Kind regards,
Emma.

Beoordeeld met 5 van de 5 sterren

Great service

Great service. I popped in the job details and had multiple offers within a few hours. Item was collected and dropped off at my house a few days later. Good communication kept all parties happy. Would recommend to all. Thanks guys!

10 april 2025
Logo Anyvan

Antwoord van Anyvan

Hi Clive,

Thank you so much for your kind feedback! We're really pleased to hear that the process was smooth and efficient for you, from receiving multiple offers to the collection and delivery of your item.

We're glad the communication helped keep everything running smoothly. We truly appreciate your recommendation!

Kind regards,
Emma.

Beoordeeld met 5 van de 5 sterren

Reece was excellent.superb service very…

Reece was excellent.superb service very efficient and professional.trouble free process.Will definitely use any van service again.Highly recommended.Reece and his team stepped in when original driver failed to complete the collection.

26 maart 2025
Beoordeeld met 5 van de 5 sterren

It was a great experience with AnyVan.

It was a great experience with AnyVan.

I got a cheaper and quicker quote compare to the market.

Thanks for AnyVan teams for co ordinating and support.

28 maart 2025
Logo Anyvan

Antwoord van Anyvan

Hi Amit,

Thank you for your kind words! 😊 We're glad to hear that you had a great experience with AnyVan and found our service both affordable and efficient. We appreciate your support and look forward to assisting you again in the future!

Kind regards.
Emma.

Beoordeeld met 5 van de 5 sterren

Service moving abroad

Reece was super helpful to get our requirements met and put us in touch with a great courier. Was a really positive experience!

18 maart 2025
Logo Anyvan

Antwoord van Anyvan

Hi Customer,

Thank you for your kind feedback. We're delighted to hear that Reece was helpful in meeting your requirements and connecting you with a great courier. 😊 We're glad you had a positive experience!

Kind regards,
Emma.

Beoordeeld met 5 van de 5 sterren
Logo Anyvan

Antwoord van Anyvan

Hi Dominique,

Thank you so much for your kind feedback! We're thrilled to hear you're happy with our service. Your support means the world to us!

We look forward to your next move with us!

Kind Regards,
Emma

Beoordeeld met 5 van de 5 sterren

Posted a job got a quote the same day…

Posted a job got a quote the same day and job was done quickly.

20 maart 2025
Logo Anyvan

Antwoord van Anyvan

Hi Craig!

Thank you for your feedback. We're glad to hear that you received a quote quickly and that the job was completed efficiently. 😊

Kind regards,
Emma.

Beoordeeld met 4 van de 5 sterren

Moving a piano

Original van couldn't do the move but Anyvan were able to provide a same day alternative.

11 maart 2025
Logo Anyvan

Antwoord van Anyvan

Hi Adrian! 😊

Thank you so much for your feedback. We're glad we could step in and provide a same-day solution when the original van couldn't complete the move.

It's great to know we could help you out when it mattered most.💙🚛

Kind regards,
Emma.

Beoordeeld met 5 van de 5 sterren

Efficient and friendly service

A great service, the item was collected and delivered on the dates and times agreed at a very fair price, Frankie is very efficient and friendly and I would certainly use this service again.

19 maart 2025
Review zonder uitnodiging
Logo Anyvan

Antwoord van Anyvan

Hi Elizabeth!

Thank you for your wonderful feedback. We're delighted to hear that you found our service efficient and friendly. We'll be sure to pass on your kind words to Frankie! We look forward to assisting you again in the future. 😊

Kind regards.
Emma.

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