Anyvan Reviews 

Easy to use, got multiple quotes within two days, had transportation arranged within 48hrs of order placement. Service was very smooth throughout. I intend to use again in the future.

If I could give 0 stars, I honestly would. This was not just a bad experience – it was a nightmare from start to finish, made worse by the constant broken promises and lack of care shown by both the driver and AnyVan themselves. Moving house is already stressful enough, but moving from Ireland to the UK with family, pets, and all our belongings should have been handled with professionalism and reliability. Instead, we were met with lies, delays, excuses, and complete indifference once AnyVan had taken our money.

At the beginning, everything looked promising. The booking agent was polite, helpful, and efficient in taking the deposit. But the moment they had our payment, the tone changed completely. Calls went unanswered, I was told I’d get call backs that never came, and from then on, it felt like we were completely on our own.

We were assigned to a driver from B. Movers/MoveBy. He accepted our job for the date we wanted, only to later admit he had another booking that clashed. He then pushed us to move earlier, to the 1st of August. We agreed reluctantly, but then he ignored my texts and calls until the 31st – literally the day before. That was the first of many broken promises. Eventually he rescheduled to the 5th of August, saying he would call me that morning. That day came, and again nothing. No call, no show, no explanation until I chased him. He then claimed his truck had problems. Mechanical issues can happen, but when you keep promising updates and never follow through, it shows a complete lack of respect for your customers.

This became the pattern of our entire move. Promise after promise, all broken. He told me he would call back in the evening with an update – nothing. He told me he would visit the house before moving day to make sure everything would fit – he never showed up. He told us delivery would be on specific days, and then simply didn’t turn up, didn’t answer calls, and only admitted afterwards that there were “personal issues” or “truck problems.” Each time, we were left hanging, waiting, hoping, and each time we were let down again. The emotional toll of living in constant uncertainty, with all our belongings and medication in his possession, was enormous.

When he finally collected our belongings on the 13th of August – a full 8 days after the promised date – he said delivery would be within a few days. We were left without beds, appliances, clothes, or medication, while also trying to manage travel plans and two dogs. Instead of easing the stress of an international move, this service made it ten times harder. And again, delivery didn’t happen when promised. We were told it would be the 17th/18th, then the 21st, then the 24th, then the 25th which he eventually arrived on the . Every single one of those dates was a lie. We had placed an AirTag in our belongings, so we could see exactly where the truck was – his excuses didn’t even match reality.

During all of this, I reached out to AnyVan for support, expecting them to step in. Instead, I was met with dismissiveness and excuses. One advisor, R actually told me we should “remember the driver is doing this for cheap” – despite us paying €2241, which is not cheap at all. He also tried to claim a week-long delivery was “normal,” when we were originally promised next-day. That’s not just a broken promise, it’s false advertising. When I pushed back, I was told we were “calling too much” and that they had other clients. To be told that, after weeks of stress, while my family was left without essentials, was deeply insulting.

The most upsetting part of all this was not just the delays or the excuses, but the constant cycle of being told one thing and experiencing another. We were promised calls that never came, delivery dates that never happened, and reassurance that was completely empty. At every stage we were left chasing, waiting, and being let down again and again. It wasn’t just poor service – it felt like we were lied to, strung along, and abandoned.

To summarise:
• The driver was unreliable, unprofessional, and dishonest, breaking every single commitment he made to us.
• AnyVan defended him instead of helping, excusing his behaviour and treating us as if we were the problem for demanding updates.
• Our belongings were delayed nearly a month, we were stranded without basics, and our move became far more stressful than it ever needed to be.

This was one of the most upsetting experiences I’ve ever had with a company. Instead of making a difficult move easier, AnyVan and their driver made it unbearable. I would never use them again, and I would strongly warn others to avoid them too. Professionalism: 0/10. Reliability: 0/10. Communication: 0/10. If I could give negative stars, I would.

Great service, reliable, accurate and excellent communication from the driver on every step of the process.

Great communication. Very helpful. Excellent service!

Very good communication, clear and knowledgeable

Very good would recommend

Have been awaiting a refund from this company for over three months. They also provided me with the name and address of a different customer in breach of GDPR regulations. Experience has been nothing short of frustrating. Avoid avoid avoid

I had hired a transport company via this website, to transport a complete kitchen from Dublin to Longford. When unloading the furniture, a big granite worktop was destroyed, it fell down and broke in hundreds of pieces. Apparently the transporter does not have an appropriate insurance and doesn't care at all. I have tried several times to contact anyvan to get some assistance with this, but they don't even reply to my messages. Can't recommend them, they only want to make money and then, if there is a problem, they simply don't care.
Invoice number: 5783/8997730/20250811

Service was great! The only reason I give 4 star is because the bed was not well reassembled, the nails were lose and bed parts fell out, leaving me to fix them in the end. But overall, they were great! Great value! Thanks!

the driver was very carful with all my items and very plesant

Both, movers and telephone operator extremely helpful and informative. There was no fuss, everything went smoothly and carefully. Everyone I dealt with were extremely friendly and approachable. Very happy with the service

Having said they would look into my booking for today I have heard nothing from customer service. The driver informed me that he won’t be here til after 16:30 and won’t deliver til 8pm. The customer service who I held on for 15 mins now informed me that driver isn’t correct and can deliver at 6-6:30pm. The driver has again told me not correct and can’t get there til earliest 19:30. This is not within normal office hours. I also ticked the box of a driver plus helper and they sent just one person

Had booked to get a couch dropped off 7:15am-11:15am was the time frame given. After messaging them on WhatsApp, (multiple times, no response) and waiting on the phone for 10-15 mins, was told the driver couldn't deliver it. Very poor communication.

Was then given 8am-9am for the next day, which was then pushed back to 12:45-1:15. Didn't recieve my couch until almost 3pm. Felt let down and lack of communication was extremely frustrating as it not only completely threw off 2 whole days for me, but also the person who they were picking up from.

Once we got organised the drivers were very helpful and true to their word.
When our job arrived in Dublin the driver contacted me and the recipient was very impressed.
Thank you

We just had furniture delivered here in Dublin yesterday from Sweden. Everything went smooth. The communication was very good throughout the process and we agreed on pick-up and delivery dates. Also, the driver was very helpful and easy to communicate with. We wouldn't hesitate to use AnyVan again.

Quick and easy booking

Great service from start to finish. Very helpful team and extremely professional. Would definitely recommend their services. Reece was a big help and very attentive to my needs.

The two pick up crew arrived at 8.56, which was unfortunate because I did stress to the person booking me on the phone initially that this would make me late and it was agreed they would arrive between 8-8.30. They then said something about this one fabric hoop I had not being factored on the list and that I would be charged an extra £35. The thing is, it's part of a bespoke theatre set and doesn't fit their limited descriptors, it's light and thin and takes up no space in the van. This was basically extortion, taking advantage of a woman on her own trying to get on with the day. I did try to explain all the items that needed bringing to the lady on the phone when booking, but it's not a house move, so it's hard to make explicitly clear. I then tried to dispute the charge, but no one answered the phone for 25 minutes and my WhatsApps were deliberately ignored-I had no choice but accept the charge because I was worried about the implications if I didn't agree.

I'm a small company and this wasn't fair behaviour, just taking advantage of the situation.

Both the pick-up and delivery were done exactly as promised, by Joe Ndibe. Extremely efficient - and at a reasonable price!

Perfect service. Affordable, fast, proffesional but freindly. Joe was great, and i'll use the company again if I ever need moving