Great products, good service with a personal touch, and, should there be a problem, it’s handled quickly and efficiently. Many thanks.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
i have a long term itchy scalp issue - these shampoos are the kindest i have yet found and reduce the flaking to a minimum and irritation to zero. They are concentrated so a little goes a long way. As... Toon meer
Have used the skincare products for many years. Good quality. Kept up to date on the delivery status. Usually delivered after 2 days of despatch if using the free delivery option.
Bedrijf heeft geantwoord
Fast delivery, secure packaging & a personal touch. Your products never disappoint & really happy to discover Hippy Daze Reed Diffuser in stock….fabulous scent ❤️
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Organic & Natural Cosmetics hand made in Devon. Mostly vegan and all vegetarian, SLS and parabens free, not tested on animals.
Contactgegevens
63 Fore Street, TQ9 5NJ, Totnes, Verenigd Koninkrijk
- 01626 770451
- lisa@apothespa.co.uk
- apothespa.co.uk
4,7
Uitstekend
97 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
All orders arrive promptly!
Apothespa always provide any orders very promptly. Their good invariably arrive in excellent condition.
8 december 2023
You kept me informed and the product…
You kept me informed and the product was very well presented
2 december 2023
Very prompt delivery
Very prompt delivery, beautifully packed. I love these products and support this company whenever I can. Would definitely recommend.
24 november 2023
Excellent product, poor delivery
First thing to say is that your product is excellent.
Our gripe was that the package took ages to arrive, because insufficient postage had been paid for it. (Royal Mail said it had been sent as a large letter, rather than a parcel).
We eventually received a note from Royal Mail telling us that the package could be picked up from the local sorting office and that a surcharge of £3.50 would be payable.
We collected the package this morning (6 Dec) and paid the surcharge.
This needs to be sorted out.
6 december 2023
Antwoord van apothespa.co.uk
Dear George
I was very disappointed to read your two star review on the basis of shipping, as we are a very small business and such reviews really impact us.
From your comments, I can see that a staff error was made, as your parcel should have been sent second class royal mail. Its clear that the staff member who processed this order made a mistake and selected large letter, which is the next box along from small parcel on the royal mail website. Clearly a staff error and actually, the first time I have seen this happen in the many thousands of parcels we send out.
Please accept our sincere apologies. Staff were maxed out processing the Black Friday orders and are only human, so mistakes will occur from time to time. I have emailed you this morning so will await your response via email.
kind regards Lisa
Excellent product
29 november 2023
Antwoord van apothespa.co.uk
thank you so much for your kind review - it is much appreciated.
Nice little touches
Fast efficient delivery of the frankincense face cream loved by my sister
27 november 2023
Prompt reply to order and quick delivery
27 november 2023
Bespoke service and amazing products
Such amazing products and bespoke service for customers, very quick delivery , a very loyal customer .
7 november 2023
Antwoord van apothespa.co.uk
Thank you Moh for being one of our lovely customers! best wishes Lisa
Smell amazing
I have been using Apothespa products for over ten years. I love how safe they are for your skin without harmful ingredients. It’s great they are made in small batches and lots of love and care goes in to making them. They all smell amazing and I will be a customer for life. My favourite product is the Frangipani body cream.
16 november 2023
Review zonder uitnodiging
Antwoord van apothespa.co.uk
thanks Nicola for leaving us such a lovely review xx
Exactly what I need
8 november 2023
Eye cream and night cream
I purchased eye cream which is smooth and sinks in well. Also the night cream which feels substantial and again sinks in well. Both smell 😍 lovely. Delivered in a box containing flower petals....brought a smile to my face. Thank you.
13 november 2023
Haven’t received the goods so can’t…
Haven’t received the goods so can’t comment on them ☹️
28 oktober 2023
Antwoord van apothespa.co.uk
Dear Grace thank you for taking the time to post a one star review on slow delivery. Your order was placed on 28th October and was shipped on 30th October Royal Mail second class, which is 3 - 5 days delivery. It does seem that Royal Mail are a bit slow to deliver this week, but this is unfortunately outside of our control. We can ship first class for £1.50 if you are in a hurry. Mostly our orders are delivered by Royal Mail very quickly, but it is something we cannot control unfortunately. I hope you enjoy your products when they do arrive which i trust will be imminently. kind regards Lisa
Lovely day and night natural…
Lovely day and night natural moisturisers which I've been using for several years. They smell great and use natural and organic ingredients.
Quick delivery and well packaged (not using any plastic).
Highly recommend.
27 oktober 2023
Good service
Have been using products from apothespa for a long time, the service is always efficient and products well packed for posting
26 oktober 2023
Friendly and helpful staff at your…
Friendly and helpful staff at your Sidmouth branch. Would like it even better if you sold the Hemp and Patchouli soap there, my favourite.
4 juli 2023
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.