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Aptive Pest Control - Los Angeles Reviews 

321
TrustScore 4.5 uit 5

4,5

7625 Hayvenhurst Ave, Unit 12, 91406 Van Nuys, CA, US


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Beoordeeld met 2 van de 5 sterren

I'm seeing more pests than I've ever seen since living here which has been 15 years. I switched services from Terminix and the result has been disatrous. I've attempted to alert the company that their... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Also do a fabulous job.We had an ant issue which happens when it’s hit. They always assist with our problem as well as monthly service. Awesome company..

Beoordeeld met 5 van de 5 sterren

Cathy is the best. Phenomenal communicator and gave me the best customer service I have received in a long time. Was very informative about the gasses and my questions. She was, bar none, THE best... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have found APTIVE very helpful in clearing out all of the unwanted bugs, ants, spiders and mice that come around my home during various times of the year. The APTIVE workers are always very nice and... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Ongediertebestrijding

Geschreven door het bedrijf

Get a quote

Welcome to Aptive Pest Control

Geschreven door het bedrijf

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contactgegevens

  • 7625 Hayvenhurst Ave, Unit 12, 91406, Van Nuys, CA, Verenigde Staten

  • 13238802994
Promotion box for Aptive Pest Control - Los Angeles

We overthink pests so you don't have to.

Smarter pest control starts here.

4,5

Uitstekend

TrustScore 4.5 uit 5

321 reviews

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4,5

Alle reviews

(321)

26.451 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Since switching to Aptive (I had…

Since switching to Aptive (I had Terminix before), I have seen less bug activity and no mice. What I really like is that my service representative is always on time and checks in to see if there are any areas he should pay particular attention to. After a thorough visit, I get a report with photos.

14 mei 2026
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Hi Ronni,

Thank you for sharing such great feedback, and welcome to Aptive! We’re really glad to hear you’ve noticed less bug activity and no mice since making the switch, and that your service professional has been punctual, attentive, and proactive in addressing specific concerns. The photo reports are a key part of helping keep everything transparent and easy to follow.

At Aptive, we focus on making pest control simple and handled, so you can feel confident your home is being cared for between visits. We truly appreciate you choosing us and taking the time to share your experience!

-Jasmine, Aptive Care Team

Beoordeeld met 5 van de 5 sterren

Good communication and thorough

Good communication and thorough. Technicians are friendly, polite and knowledgeable. I'm very satisfied with the service.

14 mei 2026
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Hi Erin,

Thank you for the kind feedback! We’re really glad to hear you’ve experienced good communication, thorough service, and friendly, knowledgeable service professionals. That’s exactly the standard we strive for at Aptive, and it’s great to know you’re very satisfied with your service.

At Aptive, we aim to keep pest control simple and handled, so you can feel confident your home is well cared for. We truly appreciate you choosing Aptive and sharing your experience!

-Jasmine, Aptive Care Team

Beoordeeld met 4 van de 5 sterren

Responsive and dependable

Efficient. Very good about outside baseboard coverage. Helpful when asked to deweb yard and other point requests.

14 mei 2026
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Hi Ken,

We really appreciate you taking the time to share this. It is great to hear your service professional was efficient and thorough with exterior baseboard coverage, and that they were helpful in addressing additional requests like dewebbing and other areas around your yard. That level of responsiveness and attention to detail is exactly what we strive for at Aptive, because every part of your property matters. We have got this handled, and we are glad we could help keep your home and yard in good shape.

-Jasmine, Aptive Care Team

Beoordeeld met 4 van de 5 sterren

Van was my spray person this time

Van was my spray person this time
OUTSTANDING in professionalism & reporting back to me of his actions
Previous 2 months a problem: email back to me said they served me AND billed me…. It took time to clear this up as they did not service my house!; rescheduled AND they did not show; rescheduled & I got Van

19 mei 2026
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Hi Randa,

Thank you for sharing this feedback, and I’m truly sorry for the frustration you experienced with the missed and incorrectly recorded appointments. I can understand how disappointing that must have been, especially when you were expecting consistent service and clear communication from Aptive.

I’m glad to hear Van provided an outstanding experience with professionalism and clear reporting during his visit. I’ll be sure to share your recognition with him.

We also appreciate your patience while those earlier issues were resolved. Your experience should always feel dependable and straightforward, and we’re using your feedback to help ensure situations like this are better handled moving forward.

-Jasmine, Aptive Care Team

Beoordeeld met 5 van de 5 sterren

Braden was awesome.

Braden was awesome.

20 mei 2026
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Hi Robin,

Thank you for the great feedback! We’re glad to hear Braden made such a positive impression during your service. We’ll be sure to share your kind words with him. At Aptive, we appreciate having service professionals who take pride in delivering a great experience, and it means a lot to know yours was handled so well. Thanks for choosing Aptive!

-Jasmine, Aptive Care Team

Beoordeeld met 5 van de 5 sterren

I was not at home when the service was…

I was not at home when the service was performed this time. The Techs follow up text was very thorough and informative.

19 mei 2026
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Hi Daniel,

We appreciate you taking a moment to share this. Even when you’re not home, it’s important that you still feel fully informed about what was done, so we’re really glad the follow-up from your service professional was thorough and helpful. At Aptive, we aim to make every visit feel seamless and transparent, so you can feel confident that everything is being handled with care whether you’re there or not. We’ll keep showing up with that same level of communication and reliability, because for us it’s about making sure you always feel like you’ve got it handled with Aptive on your side.

-Jasmine, Aptive Care Team

Beoordeeld met 5 van de 5 sterren
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Hi there,

Thank you for sharing this, we really appreciate it. We’re thrilled to hear Ceasar made such a great impression, feedback like this means a lot to our team. At Aptive, we’re focused on making sure every visit is handled with care, consistency, and a personal touch so you can feel confident your home is in good hands. We’re grateful you chose Aptive and trust us to keep things handled for you.

-Jasmine, Aptive Care Team

Beoordeeld met 3 van de 5 sterren

I did not know what time they were…

I did not know what time they were coming and I was not at home. They only accesed the front of my property.

29 april 2026
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Hi Clyde and Gloria,

Thank you for choosing Aptive and sharing your feedback. We’re sorry for the frustration around not having a clear arrival time and the inconvenience of not being home during the visit. Clear communication is important to us, and your comments are helpful as we continue improving that experience. While our service professional was able to treat accessible areas, we understand the importance of better coordination. At Aptive, we aim to make every visit fully handled from start to finish, because that’s what we’ve got this handled is all about. Please reach out to socialmedia@goaptive.com so we can get a reservice scheduled and make sure everything is taken care of properly.

-Jasmine, Aptive Care Team

Beoordeeld met 4 van de 5 sterren

The active people that come and do the…

The active people that come and do the service are always wonderful and nice. I still experience having a lot of mosquitoes at certain points of the summer

16 mei 2026
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Hi Carol,

Thank you for choosing Aptive and sharing your feedback. We’re glad to hear our service professionals have been consistently kind and wonderful during your visits. We also hear your concern about ongoing mosquito activity during parts of the summer, and we understand how frustrating that can be.

We’d appreciate the chance to review your service history and treatment plan to see what adjustments may help improve results. Please reach out to socialmedia@goaptive.com so we can take a closer look with you.

At Aptive, we want you to feel confident knowing your home is cared for and seasonal concerns are handled with attention and follow-through, because that’s what we’ve got this handled is all about.

-Jasmine, Aptive Care Team

Beoordeeld met 5 van de 5 sterren

Aptive Pest Control does a great job!

Aptive Pest Control does a great job, takes a lot of photos of the work completed, and took care of all the spider webs by our pool like we asked! We are very happy with their service!

16 mei 2026
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Hi there,

We really appreciate you sharing this and are glad to hear your experience with Aptive has been such a positive one. It’s great that the service details and photos helped give you confidence, and that the spider webs around your pool were taken care of exactly as requested. At Aptive, we take pride in making sure the little things are handled with care, and we’re glad we’ve got it handled for your home. Thank you for being part of the Aptive neighborhood.

-Jasmine, Aptive Care Team

Beoordeeld met 5 van de 5 sterren

Good work

Good work, thank you.

6 mei 2026
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Thanks for taking a moment to share this with us, William! We’re so glad to hear that you were pleased with the service and the treatment completed. Our team takes pride in providing reliable, quality care each time we're at your home, and knowing you've been satisfied means the world to us. We truly appreciate you choosing Aptive to handle your pest control needs!

-Alexis, Aptive Care Team

Beoordeeld met 3 van de 5 sterren

No consistency!!!!!!

Always have a problem with time!!!!! Only want morning appointments and they ALWAYS COME IN THE AFTERNOON!!!!!!!

5 mei 2026
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Thank you for sharing this, Nancy. I’m sorry to hear the timing of appointments has been so consistently off from what you requested. I understand how frustrating it is when you specifically plan for a morning visit, and the service keeps landing later in the day instead.

We’d like to take a closer look at your scheduling preferences and account details to see what’s happening there. Please reach out to us at socialmedia@goaptive.com with your service address, and we’ll handle this from there!

-Alexis, Aptive Care Team

Beoordeeld met 5 van de 5 sterren

Tech gave 30 minutes advance notice

Tech gave 30 minutes advance notice, was polite, courteous, efficient, and let me know when he was going.

15 mei 2026
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Thank you for sharing this with us, Andrew! We’re so glad to hear that our service professional provided advance notice before arriving, was polite and courteous throughout the treatment, and completed the service efficiently while keeping you informed every step of the way. Clear communication and dependable service are both things our team takes pride in. We truly appreciate you being a part of the Aptive neighborhood!

-Alexis, Aptive Care Team

Beoordeeld met 5 van de 5 sterren

Professional Service

Our technician, Michael, was professional and very efficient. He was able to treat the pest hot spots around the perimeter of our house quickly and provide a detailed service report. Nicely done!

13 mei 2026
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Hi Hal,

We really appreciate you sharing this. At Aptive, we’re glad to hear Michael delivered a professional and efficient service while also taking the time to treat those key pest hot spots around your home’s perimeter and provide a detailed report.

That kind of thorough work is exactly what helps ensure your home is truly handled the right way, and it’s great to know it came through in your experience. Thank you for choosing Aptive and trusting us to keep things handled for you.

-Jasmine, Aptive Care Team

Beoordeeld met 4 van de 5 sterren

I wasn't home but my husband was

I wasn't home but my husband was. He told me the technician tried to up sell him on a Mosquito treatment, but that is the service we have and why we first started using you. It may have been a misunderstanding, since my husband does not usually deal with this.

13 mei 2026
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We’re really glad to hear the treatment was completed, and we appreciate you sharing what your husband experienced, Victoria!

We’re sorry for any confusion around the mosquito treatment discussion. If that service is already included in your plan, it certainly shouldn’t have felt like something additional was being offered, and we understand how that could be confusing in the moment, especially if someone isn’t typically the one handling those conversations.

It’s helpful context, and we appreciate you noting that it may have been a misunderstanding. If you’d like us to take a closer look at your account or the service notes from that visit, we’re happy to help at socialmedia@goaptive.com!

-Alexis, Aptive Care Team

Beoordeeld met 5 van de 5 sterren

they always text few days and few hours…

they always text few days and few hours before they come, their technicians are pro and nice

13 mei 2026
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Hi Andre,

Thank you for sharing this! We’re glad to hear the advance text reminders have been helpful and that your Aptive service professionals have been professional and kind during each visit.

At Aptive, we focus on making the entire experience smooth and predictable so you’re never left guessing and always know things are handled before we arrive. We truly appreciate you choosing Aptive and trusting us with your home!

-Jasmine, Aptive Care Team

Beoordeeld met 5 van de 5 sterren

Glad we Chose Aptive

Technicians are prompt and knowledgeable. Whenever I have a question, they provide a thorough response. I also appreciate the text reminders and how far the technician is. It is also helpful that I am able to speak with a customer service representative via text. Plus the pricing is unbeatable

12 mei 2026
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Thanks for sharing your experience with us, Mary! It’s great to hear the service professionals have been prompt and knowledgeable, and that they take the time to fully handle your questions. We’re also glad the text updates, arrival tracking, and the ability to reach customer support by text have made things more convenient for you. Hearing that you find the pricing strong as well is appreciated. We truly value having you as a part of the Aptive neighborhood!

-Alexis, Aptive Care Team

Beoordeeld met 5 van de 5 sterren
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We really appreciate you taking a moment to share this with us, Barbara! Providing reliable, detail-oriented service is always our goal, and it's wonderful to know that your treatment was handled with care. Thanks for being the best part of Aptive!

-Alexis, Aptive Care Team

Beoordeeld met 5 van de 5 sterren

Cathy is by far the best technician you…

Cathy is by far the best technician you have. She is thoughtful and thorough with her treatment while being quick and very pleasant to talk to. She is knowledgeable and always keeps me posted on anything she sees and what to be aware of. She is an asset to Aptive and I'm happy she is my technician

9 mei 2026
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Hi Jayme,

We really appreciate you taking the time to share such thoughtful feedback! It’s wonderful to hear how Cathy’s combination of thorough service, efficiency, and great communication has made such a strong impression. She truly takes pride in keeping customers informed and making sure nothing gets overlooked, and it sounds like that’s been very clear in your experience.

At Aptive, we believe your home and concerns should always feel like they’re fully handled, and it’s service professionals like Cathy who help bring that to life every day. We’ll be sure to share your kind words with her, and we’re grateful to have you as part of the Aptive family!

-Jasmine, Aptive Care Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Product works well.

8 mei 2026
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It's absolutely wonderful to know that you've had such a great experience with our service so far! Your satisfaction means the world to us, and you can count on our team to continue doing what's needed to ensure your concerns are handled to the best of our ability. It's always a pleasure to treat your home, and we are so grateful to have you as a part of the Aptive neighborhood!

-Alexis, Aptive Care Team

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