Love the advance notice when the team is arriving. They are quick an efficient. Noted the last two times after the applications that the spider webs were not wiped away like had been done before. Woul... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Kevin text prior to confirm his arrival time, and followed through. He and a co-worker put time and care into completing a thorough job around the foundation of our home, under the eaves, as well as... Toon meer
Bedrijf heeft geantwoord
Tyler Peerenboom was fantastic and the absolute best Aptive representative. I’ve had come to my house. I’ve probably had four others here at one time or another over the past six months. Tyler was hig... Toon meer
Bedrijf heeft geantwoord
The technician showed up on time and we talked about the pest control measures he was going to be doing and answered all my questions. He was informative and friendly. I used to get spiders in the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Welcome to Aptive Pest Control
Geschreven door het bedrijf
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contactgegevens
10260 SW Nimbus Ave, Ste M-4, 97223, Portland, OR, Verenigde Staten
- 19712656224
We overthink pests so you don't have to.
4,5
Uitstekend
202 reviews
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It has been previous techs.I don't know…
It has been previous techs.I don't know whom sets scheduled times to be serviced. We have had a tech arrive at 8 pm. He came to service our home in the dark. When I am given a time between 8 am- 7pm. I am committed to stay home waiting. We have to unlock our gate to the backyard. Very inconvenient when not given some time frame.
15 juli 2025
Antwoord van Aptive Pest Control - Portland
Hi Judy,
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the wide scheduling window and the late arrival of our service professional. At Aptive Environmental, we recognize how important your time and security are, and we aim to provide clear communication and respectful service times.
We understand how frustrating it must be to wait all day, especially when access to your home requires extra effort. We’re committed to improving our scheduling process to better respect your time and minimize disruptions.
Please feel free to reach out to us at socialmedia@goaptive.com so we can review your service details and work to provide more precise scheduling moving forward.
Thank you for being part of the Aptive neighborhood—we appreciate your patience and the opportunity to improve.
-Jasmine
Aptive employees that come out to spray…
Aptive employees that come out to spray your place for bugs hurry through it so fast that it takes 5 minutes or less to go around everywhere and you still have bugs when they are finished.
When you cancel your account they take money from you for services not provided to you.
If they come to your door with their high pressured sales pitch...follow your instincts and just shut the door.
14 juli 2025
Review zonder uitnodiging
Antwoord van Aptive Pest Control - Portland
Hi Cathy,
We’re really sorry to hear about your experience—it’s clear we didn’t deliver the quality of service you expected or deserved. A rushed visit that leaves you still dealing with pests is not the standard we hold ourselves to at Aptive, and we understand how frustrating that must have been.
We’re also concerned to hear about your billing concerns and the impression left by our sales interaction. High-pressure tactics are not how we want to represent ourselves, and we appreciate you bringing this to our attention. Your feedback is being shared with our team so we can address these issues internally.
If you're open to it, we’d like to take a closer look at your account and work toward a resolution—please reach out to us at socialmedia@goaptive.com. Thank you again for sharing your experience and giving us the opportunity to improve.
-Jasmine
Antwoord van Aptive Pest Control - Portland
Hi Kathleen,
Thank you for sharing your experience! We’re glad to hear our service professional arrived on time and completed the job as expected. At Aptive, punctuality and thoroughness are key to delivering the reliable pest control you deserve. We appreciate your trust in us and look forward to continuing to protect your home.
-Jasmine
The agents are amazing but the product…
The agents are amazing but the product used doesn't work, we are on month 3 I think and after the last scheduled service I had to call them out to redo our inside because the spiders aren't dying and after their coming out again we had some huge spiders by our front door and my mother in law is allergic to spiders
28 juni 2025
Antwoord van Aptive Pest Control - Portland
Hi Tyler,
Thank you for your honest feedback. We truly appreciate you recognizing the professionalism of our team, and we’re sorry to hear that the treatments haven’t fully met your expectations, especially given the serious concern with spiders and your family’s safety. Your peace of mind is very important to us, and we want to make sure we’re addressing this thoroughly. I’d encourage you to reach out directly at socialmedia@goaptive.com so we can review your account and work with you to find the best solution to effectively manage the issue. We’re committed to doing everything we can to protect your home and your loved ones. Thank you for being part of the Aptive family, and we hope to turn this experience around for you.
-Jasmine
The Aptive technicians always do a…
The Aptive technicians always do a great job and are friendly and efficient. They listen to my concerns and take care of specific issues.
21 juni 2025
Antwoord van Aptive Pest Control - Portland
Hi Mary,
Thank you for sharing your experience! We’re thrilled to hear that our Aptive service professionals are not only friendly and efficient but also attentive to your specific concerns. At Aptive, we’re committed to providing personalized service that truly addresses your needs, and your feedback means a lot to us. Thanks for being part of the Aptive community!
-Jasmine
Your agent is as polite
Your agent is as polite, knowledgeable, efficient and went above and beyond.
21 juni 2025
Antwoord van Aptive Pest Control - Portland
Hi Bob,
Thank you so much for the kind words! We're thrilled to hear that your Aptive service professional made such a positive impression—going above and beyond is exactly the level of care we strive to provide. It means a lot to know their politeness, knowledge, and efficiency stood out during your visit. We're grateful to have you as part of the Aptive community and look forward to continuing to protect your home with the same dedication and service you can count on.
-Jasmine
Antwoord van Aptive Pest Control - Portland
Hi Lilla,
Thank you for sharing your feedback. We understand how important it is for our service professionals to thoroughly check all aspects of your pest control service, including bait traps. We’re sorry that this part of the service was missed during your visit.
At Aptive, we’re committed to providing complete and attentive care, so we appreciate you bringing this to our attention. Please reach out to our team directly at socialmedia@goaptive.com—we want to make sure your bait trap is properly checked and serviced promptly to meet your expectations.
Thank you for choosing Aptive. We look forward to resolving this and continuing to protect your home effectively.
-Jasmine
Lower your expectations with them
I signed on with your company because they said they could exterminate my backyard rats along with the insects. They have been treating my yard for almost 2 years and the rat issue still exists. I’m paying an extra 15 dollars each month just for the rats. The guy that treated my yard said rats are abundant in my area and will always have them.
6 juni 2025
Antwoord van Aptive Pest Control - Portland
Hi Troy,
Thank you for sharing your experience with Aptive. We truly understand how frustrating ongoing pest issues can be, especially when it comes to rats. Our goal is to provide effective, long-term solutions, and we’re sorry to hear that your rat concerns have persisted despite your treatments. Rat populations can be challenging in certain areas, but we want to make sure you feel confident in the service you’re receiving.
We appreciate your loyalty over the past two years and the extra investment you’ve made for rat control. Please know that we take your feedback seriously, and we’d like to connect directly to review your service plan and explore additional strategies that may better address the issue. Please reach out to us at socialmedia@goaptive.com. Your satisfaction and peace of mind are very important to us, and we’re committed to working with you until the problem is resolved.
Thank you again for trusting Aptive—we look forward to making this right for you. Please reach out to us at your convenience.
-Jasmine
The company and there service personal…
The company and there service personal pay attention to what the customer needs.
18 juni 2025
Antwoord van Aptive Pest Control - Portland
Hi Darrel,
Thank you for the great feedback! We're so glad to hear that you've felt heard and taken care of by both our team and service professionals. At Aptive, listening to our customers and tailoring our approach to their needs is something we take great pride in.
We appreciate your trust and are proud to have you as part of the Aptive neighborhood!
-Jasmine
Aptive personnel are professional
Aptive personnel are professional, knowledgeable, and friendly.
Recommendation— do better with callback to the customer when Aptive automated answering says that I will get a call back instead of staying on the line waiting for an agent to talk to.
11 juni 2025
Antwoord van Aptive Pest Control - Portland
Hi there,
Thank you so much for sharing both your positive experience and thoughtful feedback. We're proud to hear our Aptive team has made a great impression with their professionalism, knowledge, and friendliness—it means a lot to us! That said, we completely understand how frustrating it can be not to receive a timely call back after being prompted to wait for one. Your recommendation is appreciated, and we'll make sure it’s shared with our support team so we can improve this part of the experience. We're grateful to have you as part of the Aptive family and are always working to serve you better!
-Jasmine
Punctual
Punctual, courteous, thorough and always let us know when they come and when they leave.
4 juni 2025
Antwoord van Aptive Pest Control - Portland
Hi Cindy and Mick,
Thank you for your kind words! At Aptive, we take pride in being punctual, respectful of your time, and thorough in every visit—so it means a lot to hear that reflected in your experience. We’re glad our team’s communication and care have made a difference, and we’re grateful to have you as part of the Aptive family!
-Jasmine
Antwoord van Aptive Pest Control - Portland
Hi there,
We really appreciate you taking a moment to share this! At Aptive, we work hard to make sure our team is not only knowledgeable but also approachable and helpful every step of the way. It means a lot to know that came through in your experience. Thanks for being a valued part of the Aptive family!
-Jasmine
Always do a thorough job
Always do a thorough job, on time and even tend to my very last sec needs. Very friendly team.
29 mei 2025
Antwoord van Aptive Pest Control - Portland
Hi Jammie,
Thank you so much for sharing this! It’s incredibly rewarding to know our team consistently delivers timely, thorough service and is able to take care of those last-minute requests when you need us most. At Aptive, we’re all about providing a friendly, reliable experience that puts your needs first. We’re lucky to have you as part of the Aptive family!
-Jasmine
Good Service. Good results.
The Adaptive Techs always explained what they were doing and patiently answered any questions. We have had good results with their service meaning a lot less ants and spiders in and around our home.G
31 mei 2025
Antwoord van Aptive Pest Control - Portland
Hi Hans,
Thank you for your detailed feedback! We’re glad to hear our Aptive team took the time to explain the process and patiently address your questions. It’s wonderful to know you’re seeing great results with fewer ants and spiders—that’s exactly what we aim for. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
Antwoord van Aptive Pest Control - Portland
Hi Dianne,
Thank you for your kind feedback! We're glad to hear that your service professional was knowledgeable, courteous, and took the time to listen to your concerns. At Aptive, we believe that understanding our customers’ needs is key to providing the best service possible.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and expertise.
-Jasmine
Great sercive
I always like the advance notice given before the tech arrives. I like the professionalism, and friendliness. I love have zero pests!
2 juni 2025
Antwoord van Aptive Pest Control - Portland
Hi Kellie,
Thank you so much for sharing your experience! We're really glad the advance notices and friendly professionalism from our team make a difference. Nothing makes us happier than knowing your home is comfortable. We truly appreciate having you as part of the Aptive family and look forward to keeping those pests away for good!
-Jasmine
Watch your service Service schedule with Aptive.
The terms of our Service agreement were not adhered to. Specifically, the agreement was the earlier of the two between (4) treatments total and 12 months, whereas Aptive were supposed to come out Quarterly (4 times) in a 12-month period, with any additional treatments 'on request' and billed accordingly.
Aptive was setting appointments at their leisure, showing up every 6 weeks or so and billing out extra treatments I hadn't authorised.
When I caught on, I had to call them and essentially argue that they were coming out way too often, which I never asked for. Sure, I paid them for every visit- they were happy to come out as often as they could get away with. I got no satisfactory answer as to why they were servicing my property so often.
Watch your schedule if you have a contract, so that you are not stuck paying for unnecessary services.
I fulfilled my contractual obligation within the first 6 months, then I told them I would not be renewing.
In fairness, I saw no problems with the quality of their work, and their technicians were always courteous & friendly. It's just their business practices that were pretty sketchy.
10 december 2024
Antwoord van Aptive Pest Control - Portland
Hi Lou,
Thank you for sharing your experience with Aptive. We truly appreciate your honest feedback and are glad to hear that our service professionals were courteous and that you were satisfied with the quality of work.
That said, it’s important to us that every customer feels confident and clear about their service agreements. We’re sorry that the scheduling and billing did not align with the terms you expected — that’s definitely not the experience we aim to provide. We want to ensure transparency and respect in how we manage every appointment and billing detail, and it sounds like we missed the mark here.
Your comments are valuable, and we’ll be reviewing our processes to make sure we’re communicating more clearly and honoring the terms agreed upon. If you’d be open to it, we’d love the chance to discuss this further and see how we can make things right. Please feel free to reach out to us at socialmedia@goaptive.com.
Thanks again for choosing Aptive and for helping us improve. Wishing you all the best moving forward.
-Jasmine
Antwoord van Aptive Pest Control - Portland
Hi Irene,
Thank you for taking the time to share your experience! We're so glad to hear our service professionals have consistently been helpful, thorough, and courteous -- that's exactly the kind of service we aim to provide at Aptive. Your feedback truly motivates our team to keep delivering the best care possible.
We're grateful to have you as part of the Aptive family and look forward to continuing to protect your home with the same dedication.
-Jasmine
Still seeing ants!!!
1 mei 2025
Antwoord van Aptive Pest Control - Portland
Hi Kathy,
Thanks for letting us know you’re still seeing ants — that’s definitely frustrating, and it’s not the experience we want for you at Aptive. Ants can be tricky, and sometimes they take a little extra attention to fully clear out. We want to make sure you get the lasting results you deserve.
Please reach out to us directly at socialmedia@goaptive.com so we can schedule a follow-up treatment and take a closer look at what’s going on. Your peace of mind means a lot to us, and we’re committed to working with you until those ants are truly gone for good.
We appreciate you being part of the Aptive neighborhood and thank you for your patience. We’ve got your back!
-Jasmine
Excellent service
The last several home services have been very thorough with the technician providing explanations for what they are doing and why.
Whether it's the technician in our home or the customer service representative on the phone, I have felt that they take the time to listen to our concerns and act on them.
1 mei 2025
Antwoord van Aptive Pest Control - Portland
Hi Mary,
Thank you so much for your thoughtful feedback! We're so glad to hear that the thoroughness and communication from both our service professionals and customer service team have made a positive impact. At Aptive, we believe that listening to our customers' concerns and providing clear explanations is key to delivering the best service possible. It’s wonderful to know we’ve been able to meet your expectations, and we truly appreciate you taking the time to share your experience. We look forward to continuing to serve you with the same level of care and attention!
-Jasmine
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