Staff were very professional. The company itself is all about that dollar. Be sure to pay attention at the end of your contract and cancel all further services (if you remember to after 2 years). The... Toon meer
Bedrijf heeft geantwoord
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Highly recommend Aptive. We have been using Aptive for about 3 years now and we are completely satisfied. Each visit I receive a notice from the tech before arrival for any additional needs during ser... Toon meer
Bedrijf heeft geantwoord
I've been with Aptive about 6 months and am pleased with their services and products. I previously worked with another contract company that would come bimonthly, but felt that the quality of the ser... Toon meer
Bedrijf heeft geantwoord
The tech Michael was only able to do the outside of the home because of the company policy that they could not enter a home if there is homeowner is not present. He sent me pictures of the work he did... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Welcome to Aptive Pest Control
Geschreven door het bedrijf
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contactgegevens
233 E Johnson St, Ste L, 27513, Cary, NC, Verenigde Staten
- 19193019778
We overthink pests so you don't have to.
4,3
Uitstekend
170 reviews
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Certainly NOT what I signed up for
My experience with Aptive has gone downhill fast. First, they sent me an email reminder for a service appointment on 4/6 — no one showed. When I called, I was told my actual appointment was 4/14. The CSR didn’t seem concerned at all that their reminder system was completely wrong.
She asked what I needed done, and I listed several items. The technician arrived with none of that information. He explained they were recently bought out and their system is a mess now, which honestly tracks with what I experienced.
It got worse from there. They had no supplies to refill the outdoor traps they originally installed. The treatment they used this time was totally different from what I was sold during the contract — and it looked ineffective both inside and outside. All the “bells and whistles” they promised at sign‑up seem to have disappeared.
To be clear, none of this reflects on the technician himself — he did a great job with what he had to work with. The issues are entirely with Aptive’s scheduling, communication, and overall service quality.
Overall, the service quality, communication, and professionalism have dropped significantly. Very disappointing.
13 april 2026
Antwoord van Aptive Pest Control - Raleigh
Hi Jon,
Thank you for taking the time to share this feedback. We understand how frustrating it must have been to deal with incorrect appointment reminders, communication gaps, and missing supplies during your service. That’s not the experience we want anyone to have with Aptive.
We also appreciate you recognizing the effort of the service professional who came out. At the same time, the concerns you mentioned are important, and we’d like the opportunity to make things right. Please reach out to us at socialmedia@goaptive.com so we can review your account and get a reservice scheduled to address the areas that were missed and make sure everything is properly handled moving forward.
-Jasmine
Juan is my normal technician
Juan is my normal technician. He is prompt, reliable, courteous, and always leaves me photos of where he's treated my property.
9 april 2026
Antwoord van Aptive Pest Control - Raleigh
Hi Larry,
Really appreciate you sharing this. We’re glad to hear Juan continues to take great care of your home, being prompt, reliable, courteous, and keeping you updated with photos after each visit. I’ll be sure to pass this along to him and the team at Aptive. We’re committed to making things easy and dependable for you, we’ve got this handled so you can feel confident it’s always taken care of. Thanks for being part of the Aptive family, we truly appreciate you.
-Jasmine
Good detail regarding what will be done…
Good detail regarding what will be done and pictures of what was done
8 april 2026
Antwoord van Aptive Pest Control - Raleigh
Thanks for sharing this, Beth! It's great to hear that you appreciated the detailed explanations and the pictures of the work completed. At Aptive, we strive to provide top-notch service and ensure our customers are well-informed every step of the way. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Our team at Aptive looks forward to handling your pest control needs for years to come!
-Alexis
Good communications
Good communication from company and technicians in the field. Polite and thorough as far as I have experienced since the Aug. of 2021. Price has increased at a rate that, I believe, is higher than inflation. Last increase was $129 to $141. Not the lowest price but not the highest.
7 april 2026
Antwoord van Aptive Pest Control - Raleigh
Thank you for taking the time to share your feedback with us, Mike! We're thrilled to hear that you've had positive experiences with our communication and the professionalism of our team since 2021. Your satisfaction is very important to us, and we strive to maintain high standards in all aspects of our service.
We understand your concerns regarding the price increase. We continuously work to ensure our pricing reflects the quality and reliability of our services, while also considering market changes. We appreciate your understanding and value your loyalty as a customer.
If you'd like us to take a closer look at your account and see if there are any offers available in your area, feel free to reach out to us at socialmedia@goaptive.com, including your service address. We're here to help!
-Alexis
Courtesy and Helpful
Great experience. Just wish I had seen the email that my appointment was coming up. It would be better to get a text alert than an email alert to alert us of our appointments!
3 april 2026
Antwoord van Aptive Pest Control - Raleigh
Hi Dianna and John,
Thank you for your feedback! We’re glad to hear you had a great experience, and we appreciate your suggestion about appointment notifications. At Aptive, we strive to make sure everything is handled smoothly, and we’ll share your input with our team to help improve communication. We’re committed to making your service experience as convenient and seamless as possible.
-Jasmine
Great service and communication from…
Great service and communication from the technician. Always very respectful of our property and inquires about any specific areas that may need extra attention.
1 april 2026
Antwoord van Aptive Pest Control - Raleigh
We really appreciate you taking the time to share your feedback, Thomas! It’s great to hear your service professional provided excellent service and communication, while also being respectful of your property and attentive to any specific areas needing extra care. That level of consideration makes a real difference, and we’re glad it stood out to you. Thank you for choosing Aptive to handle your pest concern!
-Alexis
Curtis is a great representative for…
Curtis is a great representative for Aptive. He treated the inside and outside of our home. He is very thorough, and treated all the areas that we discussed. I would highly recommend him to any of my friends. I score his service 10 out of 10.
Thanks for great service!
28 maart 2026
Antwoord van Aptive Pest Control - Raleigh
Hi Beverly,
Thank you for sharing your feedback and for being part of the Aptive neighborhood. It’s great to hear that Curtis provided such thorough service, taking care of both the inside and outside of your home and addressing everything you discussed. That level of attention is exactly what we aim for at Aptive Environmental.
We really appreciate your recommendation as well, it means a lot. Our goal is to make sure you feel confident that your home is protected and everything is handled.
Thanks again for choosing Aptive, we’re grateful to serve you.
-Jasmine
Antwoord van Aptive Pest Control - Raleigh
Hi there,
Thank you for your kind words! We’re glad to hear our service professional was personable and professional. At Aptive, we take pride in ensuring every detail is handled, so you can enjoy a protected home with confidence.
We appreciate you choosing Aptive and trusting us to keep things handled for you!
-Jasmine
I still have ants all over the yard
I still have ants all over the yard. Red ants , black ants, brown ants. Sugar ants making their way up onto my deck heading to the backdoor. They won’t do anything about mice except sticky traps in the house or garage. I certainly don’t want to open a closet and find a squirming mouse in a sticky trap! They’re fired as soon as I can get out of contract.
21 maart 2026
Antwoord van Aptive Pest Control - Raleigh
Hi there,
Thank you for sharing this, we hear you. Ongoing ant activity and concerns about how mice are handled are not the experience we want for our customers, and it’s clear we haven’t met your expectations here.
At Aptive, our goal is to make sure these issues are fully addressed and handled in a way that’s both effective and comfortable for you. We understand your concerns about treatment methods, and there are additional options and adjustments we can review to better align with what you’re looking for.
We’d really like the opportunity to take another look at your service plan and see how we can improve your results. Please reach out to us directly at socialmedia@goaptive.com so we can review your account and work toward getting everything handled the right way.
We appreciate you giving Aptive a try and hope we have the chance to turn this experience around.
-Jasmine
Antwoord van Aptive Pest Control - Raleigh
Hi Salvatore,
Thank you for taking the time to share your feedback. We’re glad to hear that you found your service efficient and informative. At Aptive, we strive to provide thorough and helpful service for every customer, and it’s great to know that our efforts made a positive impression.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide you with reliable service.
-Jasmine
Antwoord van Aptive Pest Control - Raleigh
Hi there,
Thank you for sharing your feedback! We’re glad to hear that you’ve experienced great communication and reliable service from Aptive. Our team strives to provide effective pest control while keeping our customers informed and confident in the work we do, and we truly appreciate you being part of the Aptive neighborhood.
-Jasmine
Very communicative
Very communicative and flexible with my schedule. Explain services and changes same day
10 maart 2026
Antwoord van Aptive Pest Control - Raleigh
Hi Victor,
Thank you for sharing your feedback! We’re thrilled to hear that our team has been communicative, flexible with your schedule, and thorough in explaining services and any changes on the same day. At Aptive, we strive to provide effective pest control while keeping our customers informed and confident in the work we do, and we truly appreciate you being part of the Aptive neighborhood.
-Jasmine
Service ok but their prices keep going…
Service ok but their prices keep going up so time to find another company or do it myself.
28 februari 2026
Antwoord van Aptive Pest Control - Raleigh
Hi Vivian,
Thank you for taking the time to share your feedback. We’re glad to hear that your service has been satisfactory, but we completely understand your concerns regarding pricing. At Aptive, we strive to provide effective and reliable pest control that keeps your home comfortable and protected, and we want our customers to feel the value in the service we provide.
We truly appreciate you being part of the Aptive family and hope that if you have any questions about your service or ways we can better support your needs, you’ll reach out to us. Your feedback helps us continue improving and serving our customers the best we can.
-Jasmine
Been with them for some years and I've…
Been with them for some years and I've never had a problem. They always ask if I have any concerns and they're speedy and efficient.
28 februari 2026
Antwoord van Aptive Pest Control - Raleigh
Hi Trisha,
Thank you for sharing your experience and for being a loyal Aptive customer over the years! We’re thrilled to hear that our team consistently provides speedy, efficient service and takes the time to address any concerns you may have.
At Aptive, we take pride in delivering reliable, professional, and thorough pest control so our customers can feel confident and worry-free. We truly appreciate your trust in Aptive and look forward to continuing to protect your home for years to come.
-Jasmine
Steven Reaugh
I was so impressed with Steven Reaugh.
A true professional in every aspect of his job above and beyond what is expected.
He explained how to improve my services, was very professional and addressed my concerns.
I have not been satisfied with numerous technicians but Steven is fantastic.
I have thought many times to end service when contact ends but if I can continue with Steven Reaugh, I may change my mind.
I would like to request him for each appointment.
19 februari 2026
Antwoord van Aptive Pest Control - Raleigh
Hi Judy,
Thank you so much for sharing your experience! We’re thrilled to hear that Steven has gone above and beyond to provide professional, thorough, and attentive service. At Aptive, we take pride in our team’s expertise and dedication, and it’s wonderful to know that Steven’s care and guidance have made such a positive impact for you.
We completely understand wanting to continue working with someone you trust, and we’ll make note of your request so you can have Steven for your future appointments whenever possible. Your feedback is truly appreciated, and we look forward to continuing to protect your home with the same level of professionalism and attention that earned your trust.
-Jasmine
Excellent Technician
Technician was very efficient and even suggested some additional services available to which we subscribed.
20 februari 2026
Antwoord van Aptive Pest Control - Raleigh
Hi David,
Thank you for sharing your experience! We’re glad to hear that our service professional provided efficient service and offered helpful recommendations for additional services. At Aptive Environmental, we strive to provide thorough, thoughtful service while making sure our customers have the information they need to protect their homes effectively.
It’s wonderful to know that our team’s guidance was useful and appreciated. Feedback like yours motivates us to continue delivering professional, reliable service that goes above and beyond. We truly appreciate you choosing Aptive!
-Jasmine
Reliable service
Service man came when he said he would. He was open to my suggestions/issues but, fortunately, didn’t need any direction from me.
19 februari 2026
Antwoord van Aptive Pest Control - Raleigh
Hi James,
Thank you for sharing your experience. We’re glad to hear that your service professional arrived on time and was attentive to your home’s needs. At Aptive, we value service professionals who are not only thorough but also open to feedback, ensuring each treatment is effective and tailored to your concerns.
We truly appreciate you choosing Aptive to protect your home, and feedback like yours encourages our team to continue providing professional, reliable, and attentive service at every visit.
-Jasmine
I wasn't initially interested in…
I wasn't initially interested in committing to a whole year of service but it has worked beautifully. The technicians that come to my hose are outstandingly clever and kind. Any time I have a question is timely taken cared of...and bugs, all type of them are not around or in my house. Its a pretty good service. I recommended!
10 februari 2026
Antwoord van Aptive Pest Control - Raleigh
Hi there,
Thank you for sharing your experience! We’re so glad to hear that our service has exceeded your expectations and that our service professionals have been both knowledgeable and kind. At Aptive, we take pride in providing timely support, thorough pest control, and peace of mind for your home.
We truly appreciate your recommendation and for choosing Aptive. Your feedback motivates us to continue delivering the reliable, professional service our neighborhood deserves.
-Jasmine
They’re always on time and listen to any pest problems/concerns I have
Every technician we have had is on time, they ask if there are any issues with pests that we have noticed and they address the problem.
5 februari 2026
Antwoord van Aptive Pest Control - Raleigh
Hi Nancy,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that our service professionals have been punctual and thorough, checking in with you about any pest concerns and addressing them promptly.
At Aptive, we take pride in delivering attentive, reliable service and keeping our customers’ homes and yards protected. Your feedback means a lot to our team, and we’re grateful to have you as part of the Aptive neighborhood.
-Jasmine
Everyone who has been to our house has…
Everyone who has been to our house has done a great job and been very respectful.
26 september 2025
Antwoord van Aptive Pest Control - Raleigh
Hi Rob,
Thank you for sharing your experience! We’re so glad to hear that every visit to your home has been handled with professionalism and respect. At Aptive, treating our customers and their homes with care is a top priority, and it’s wonderful to know our team consistently delivers on that promise.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to help protect your home.
-Jasmine
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