Fantastic prices, order was despatched next day (ordered at night) received my order within 5 days. Packaged well. Kept updated by email. Will definitely be buying from again.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Excellent and professional service! Victoria called me regarding an issue with my order. She provided a solution and my order came within a few days. Items were packed well and arrived on time. W... Toon meer
My family are quite active so they can be hard to catch but when I ordered some products for my baby sister, AQ went above and beyond to ensure she got them, even after missing her twice. I appreciate... Toon meer
Fast delivery, great products - been wanting UFD curl magic but couldn't find it anywhere at a reasonable price. Thanks to you guys at AQ my wash and gos are popping and my wallet is still intact.
Bedrijfsgegevens
Over Afroquarter
Geschreven door het bedrijf
What is AQ Online?
The ultimate spot for haircare and beauty products online. Shop with ease and convenience for your straight, wavy, curly, coily and kinky hair. Don’t let us convince you! Come and see for yourself.
About AQ Online
AQ online stands for Afro Quarter Online. We are a black-owned company based in Birmingham, United Kingdom. We always had a deep passion for textured kinky hair and a drive to try a range of different products.
After numerous unpleasant experiences both in-store and online. We decided to make a change and create a space for people of colour.
This change was particularly important to us because we wanted to see more people who looked like us sell our products with the right information and knowledge and expertise.
That is why AQ Online was built on the quote "Be the change you want to see"
Our aim
We aim to contribute positively to our community by being a leading black-owned retailer. The black lives matter movement is at the core of what we do and we aim to provide transparency and safe products at your doorstep.
Contactgegevens
PA103 SP/ACE, Technology Centre, Glaisher Dr,, WV10 9RU, Wolverhampton, Verenigd Koninkrijk
- 07380178434
- Care@aqonline.co.uk
- aqonline.co.uk
4,7
Uitstekend
414 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent company
Excellent company. Item arrived quickly and was packaged with care will be returning to purchase other items in future!
15 december 2021
Great service
Though the parcel was delayed by royal mail. All was inorder and well packed . The customer service was great too when l said my parcel haven't arrived. Thank you will be buying from this company
14 december 2021
Fantastic service - thank you AQ!
I’ve recently found this stockist for hair products (they are also one of the few UK stockists who sell Nature’s Little Secret) and they dispatched and processed my order the next day and I ordered my order late the previous day. Not related to the dispatch/delivery but their website is also the only one that allows you to sort their products by specific ingredients ie: free from glycerin / coconut oil / protein / shea butter etc which is so, so helpful when I’m trying to find products that will actually work because my scalp has reacted poorly to shea butter in the past (it contains a compound similar to latex so if you have a latex sensitivity be careful) and I’m glycerin sensitive too. Would definitely use this small business again, and will recommend 100 times over :)
12 december 2021
Very quick delivery
Very quick delivery!
I was nervous that they may not be real but boy did they come through! You'll be seeing me a lot!
12 december 2021
Review zonder uitnodiging
Great
- Black owned
- Amazing customer service
- Quick to ship
- Fast delivery
- Products that aren't stocked in hair shops
I recommend.
7 december 2021
Order arrived well packaged and in…
Order arrived well packaged and in good condition delivery was not as quick as previously, but this was probably due to time off year as postal service is busy
7 december 2021
Antwoord van Afroquarter
Hi Ms 1
Thank you so much for your feedback!
We are so sorry that we could not fulfil the African Pride Masque.
Our Black Friday Sale meant that we oversold some items.
However, we are refining our inventory system to ensure this doesn't happen again🙏🏾
We hope you enjoy the rest of your amazing products.
Thanks,
Tasha
an only apologise for the inconvenience caused
Fantastic service!
1 december 2021
Very efficient and the products are true to the description
Very efficient and the products are true to the description. I love the mink eyelashes!!
30 november 2021
Review zonder uitnodiging
Great service overall
Great packaging, service and quick delivery. Website is lovely, has lots of useful information and articles and is also easy to navigate through.
30 november 2021
Quick delivery.
30 november 2021
The service was quick and efficient
The service was quick and efficient. The products came well package. The products were encased well so there wasn't any damage to the products.
30 november 2021
Thumbs up!
Easy to navigate site, quality products, fast delivery and packaged nicely. Very happy customer.
30 november 2021
Always Amazing And Quick Delivery &…
Always Amazing And Quick Delivery & Always Informed Along The Way. Always Recommend This Brand
29 november 2021
Quick delivery and quality products
Quick delivery and quality products. This will be my new online beauty supply store!
28 november 2021
Searched for my this one product…great!
Searched for my this one product everywhere and finally found it in stock here. Good dispatch time and fairly quick delivery. Thank you!
24 november 2021
Great range of products and really fast…
Great range of products and really fast delivery! Ordered Friday night and received on Monday, super prompt!
24 november 2021
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.