Arachas Reviews 

I could not recommend Arachne more! In day-to-day renewals, they are always very professional and informative. They are genuinely interested in helping and answer any questions asked. (Francine M was a prime example during my recent renewal).

When I was going through a claim and having issues with my insurance company, they were so supportive and ensured that I knew what my policy entitled me to and advocated for me when I felt the claim was not being addressed fairly. It was such a comfort during that time.

I was assisted by Isabelle Mullane on my insurance renewal. I was met with professionalism and high-quality service. She knows how to delight a customer! Thank You Isabelle!

I am very satisfied with the competence of your company's employees. Thank you for providing information about the nature of insurance policies.

Isabelle Mullane was the representative who assisted us, and she was excellent throughout the entire process. She took the time to clearly explain the policy and all associated add-ons, ensuring that both my mother and I fully understood everything. Isabelle was professional, knowledgeable, and extremely patient. She was an absolute pleasure to deal with, and we greatly appreciated her outstanding customer service.

Spoke to Isabelle Mullane and she was great at explaining and go through my options. Many thanks.

Such an easy application.Raphael is absolutely amazing in customer service and nothing is too much for Him.A credit to the company.

Hazel was excellent.
Professional, responsive & very knowledgable.
Great to deal with

I'd a lovely experience this year renewing my insurance. I'm not very good online my husband did all these things for me but he passed away few years ago and I'm doing it now
.
I wouldn't have been able to do it without the professionalism and help of Hazel Tynan , your staff member. She talked me through everything and she was so pleasant and understanding and very patient with me . THANK YOU Hazel and thank you Arachas

Kind regards
Louise Mac An tsaoi ☺️

Isabelle Mullane provided an excellent service. She was very helpful and friendly throughout the call while maintaining a professional manner. She dealt with my query quickly and efficiently. I couldn't have asked for a better service.

great service, very responsive, Isabelle Mullane was excellent

Excellent customer service. Options were explained clearly to me.

We dealt with a very helpful and professional staff member, Isabelle Mullane. She was of immense assistance in arranging the renewal of our car insurance.

Ross was so helpful today. His customer service skills were amazing and he was so helpful and a joy to call.

I needed help changing a policy, and Hazel Tynan talked me through the entire process. She explained everything clearly, made sure I understood the details, and patiently listened even when I chose not to take her advice—which, as it turned out, she was right about!

Hazel was kind, really lovely, professional, and incredibly helpful throughout. She made what could have been a stressful process much easier, and I really appreciated her patience and expertise. Excellent customer service!

Isabelle provided an excellent service, she was courteous, thorough, very helpful, and very knowledgeable about the products on offer by the insurance companies. She was very professional in her dealings with me. In summary it was an excellent experience deserving a 5 star rating

Isabelle is an excellent agent- very helpful patient and informative

The agent (OISIN) was extremely polite and helpful, both on phone calls and also email , quick answers, to my enquiries

Added an extra car onto my policy today which was not straight forward and Hazel Tynan looked after me with the utmost level of professionalism and efficiency, while remaining extremely pleasant, polite and friendly.
She resolved a difficult situation with such ease and was so lovely to deal with .

Mary Keating, Galway Office assisted me with my recent renewal. Mary was efficient, patient, and co-operative with me when I was seeking information. I felt that Mary went above and beyond

I purchased travel insurance from this company and would highly recommend.I spoke with Rhys to discuss cover for my Son who travels across UK and Europe to compete . Rhys was very professional and clearly enthusiastic about working on my behalf to provide a solution. Equally, Rhys was very clear and transparent about what the market could deliver in terms of providing cover for my son’s trips in circumstances where he is travelling to training camps and competitions.