I would not recommend this company. The products are not sophisticated or accessible enough for their cost or the increasingly AI-dominated time we're living in. It is difficult and often not... Toon meer
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I’ve been working with the team at Arch Public for a while now and have been very happy with the experience. The team have been great to work with from day one. They’re always available when... Toon meer
I have been working with Austin for about 6 months to fine tune my algorithmic setups that are now going really well. My questions are always answered easily to provide clarity for my understanding o... Toon meer
Only about a month in to the experience but am pleased so far with the company. The staff regularly communicate with you and help you walk through the process of setting things up. The aglos seem to... Toon meer
Bedrijf heeft geantwoord
4,5
Uitstekend
35 reviews
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+18% and Ideal Hands on Service
I was looking for a better way to optimize my portfolio, and learned of Arch Public through Scott Melker.
Justin Smith brought me onto the Concierge program, helped me get all set up, and I have been up and running for about 10 months now! He and I checkin once a quarter or when needed.
I have 18%+ more crypto than I would, had I simply bought and held.
Heavily recommended!
2 mei 2025
Review zonder uitnodiging
Arch Public is an investment "Force Muliplier"
I was initially attracted to the idea of having access to investment/trading algorithms that would perform better than I could. And that part has been true. Arch Public has some really smart people, building really high-end tools.
However, that isn't the best part about Arch. Once I joined the Concierge program, I was completely impressed by the white glove service. With this level of service, I am getting tools that are tailored for my investment goals, risk tolerance and portfolio size. Furthermore, I get access to people who will spend ACTUAL time with me to figure out my investing goals and answer questions as they arise. This is particularly helpful because I am NOT a seasoned trader.
Each time I meet with Arch, I come away impressed with the customer service. They aren't just building great tools, they are building a long-term partnership with me to help me to reach my financial goals. Arch Public is my partner and my "Force Multiplier" as I navigate my investment journey. That sense of partnership is the secret sauce to Arch Public.
1 april 2026
Review zonder uitnodiging
Antwoord van Archpublic
Hi Bart,
Thank you so much for taking the time to share such a thoughtful and detailed review. It truly means a lot to the entire Arch Public team.
We are thrilled to hear that our algorithms have exceeded your expectations and that the Concierge program has delivered the white glove, personalized service you were looking for.
It is especially rewarding to know that the dedicated time we spend understanding your goals, risk tolerance, and portfolio has helped you feel supported as you build your investment journey, even as a newer trader.
Comments like yours reinforce why we focus not just on building powerful tools, but on creating genuine long term partnerships. You calling Arch Public your Force Multiplier is the highest compliment we could ask for.
We are committed to continuing to earn that trust every step of the way. If there is anything else we can do to support you, just let us know. We are always here.
Thank you again, Bart. We truly appreciate you.
The Arch Public Team
I’ve been working with Austin Metzger…
I’ve been working with Austin Metzger since June 2025. We’ve developed a solid working relationship where I’ve made my outcomes clear & he has advised the best combination of algorithms to achieve my goals. He has been patient, clear & takes initiative to suggest better ways to optimise my investment in BTC, ETH, SOL, & XRP. He ensures we schedule a follow-on meeting at the end of every session to keep on track & on top of market conditions & make adjustments if needed. I don’t need to be a “quant” or professional trader to make my hard earned money work for me. ArchPublic’s algorithms take care of that & they work! I’ve increased my holdings of BTC & started accumulating a cash reserve by taking advantage of volatility. From intro & set-up to regular interaction, I’ve been more than happy with my portfolio results & guidance from Austin.
30 maart 2026
Review zonder uitnodiging
Antwoord van Archpublic
Hi Monika,
Thank you so much for taking the time to write this detailed review. It truly means a lot to us.
We are really glad to hear that you have built such a strong working relationship with Austin Metzger. It is great to know he has been patient, clear, and proactive in suggesting the best ways to optimize your investments in BTC, ETH, SOL, and XRP while keeping your goals front and center.
We love that you feel supported without needing to be a quant or professional trader. That is exactly why we built Arch Public to make sophisticated algorithms accessible and effective for everyday investors like you. Hearing that your BTC holdings have grown and you have started building a cash reserve by taking advantage of volatility is fantastic feedback.
Thank you again for sharing your experience and for trusting us with your portfolio. We are committed to continuing to deliver the same level of guidance and results moving forward.
If there is anything else we can do for you, just let us know. We are always here.
The Arch Public Team
Arch Public’s customer service
I have been using Arch Public’s concierge service since November. Austin Metzger has provided great customer service during a difficult BTC market. He has helped me with adjusting the Algo’s associated with my account. We recently made a change that decreased my average acquisition price by 5.7%. And the longer BTC stays in a range, the lower my average acquisition price will be. Arch Public’s algorithms provide a way to take advantage of volatility, even low volatility. As a long term strategy, I believe I will be more profitable than buy and hold. I highly recommend their services.
12 maart 2026
Review zonder uitnodiging
Antwoord van Archpublic
Hi Mary,
Thank you so much for taking the time to share your experience with us. It really means a lot.
We are happy to hear Austin has been giving you strong support, especially through this tricky BTC market. It is great that he has been helping you adjust the algorithms and that the recent change already lowered your average acquisition price by 5.7%. That is a solid win.
We love that you are seeing how the algorithms can take advantage of volatility, even when the market is quiet. It sounds like you have a clear long-term plan in place, and we are glad to be part of it.
Thanks again for trusting us with your portfolio and for the kind recommendation. We will keep working hard to deliver great results for you.
If there is anything else you need, just reach out anytime.
Great customer service experience
Great customer service experience. Everyone I have encountered with the company thus far has gone above and beyond to assist.
28 maart 2026
Review zonder uitnodiging
Antwoord van Archpublic
Thank you so much for taking the time to share your feedback. It really means a lot to the whole team.
Bobby,
We are glad to hear that everyone you have worked with has gone above and beyond to help you. That is exactly the kind of service we aim to deliver every day.
If there is anything else we can do for you, just let us know. We are always here.
The Arch Public Team
I recently joined as a concierge member…
I recently joined as a concierge member and have really appreciated the enthusiasm and willingness to support me through the onboarding process. You really feel like they want you to succeed! This is the exact tool I have been waiting for so that I can keep growing my BTC bag.
24 maart 2026
Review zonder uitnodiging
Antwoord van Archpublic
Thank you so much for taking the time to share your feedback. It really means a lot to the whole team.
We are thrilled to hear you felt that enthusiasm and support during onboarding. That is exactly how we want every new concierge member to feel.
It is great to know Arch Public is the tool you have been looking for to keep growing your BTC bag. We are excited to keep supporting you on that journey.
Thanks again for the kind words! If there is anything else you need, just reach out anytime.
The Arch Public Team
Super pleased client here
What made my experience great? Honestly, the reliability. Nine months in, Arch Public hasn't dropped a single task—whether it's chart set up, changes to the algo to meet my needs, or just keeping my trading view charts synced. The interface is simple and clean, no fluff. They do well on transparency too—nothing hidden and the exchanges they use show real-time yields and fees upfront, so I never feel blindsided. Support's quick when I need it, but the best part? It just works. No drama, no hype. Other than that—solid. Keep it up. I like that they are continuing to add more exchanges and thus more products that I can trade if desired. Arch Public and the team never disapoint, and great guys from top to bottom as well. Huge fan! Worth every penny paid for the concierge program. I did try the free version first. I'd recommend that.
25 maart 2026
Review zonder uitnodiging
Antwoord van Archpublic
Hi Daron,
Thank you so much for taking the time to write such a detailed review. It really means a lot to the whole team, it feels like you are a part of it at this point!
We are really glad to hear that the reliability has stood out for you after nine months. Nothing makes us happier than knowing the algos, chart setups, and everything else just keeps working smoothly without any drama. It is great that you appreciate the clean interface and the upfront transparency on yields and fees too.
We also appreciate you noticing that we keep adding more exchanges and products. We will definitely keep pushing in that direction.
Thanks again for trusting us with the concierge program and for recommending that others start with the free version first.
If there is anything else we can do for you, just let us know. We are always here.
The Arch Public Team
So far so good!
Only about a month in to the experience but am pleased so far with the company. The staff regularly communicate with you and help you walk through the process of setting things up. The aglos seem to be working and do a nice job finding near the bottom of most dips. They mentioned they are bringing on additional education tools to their website which I'm looking forward to.
26 maart 2026
Review zonder uitnodiging
Antwoord van Archpublic
hank you so much for taking the time to share your feedback. It really means a lot to the whole team.
We are glad to hear you are pleased with the experience so far and that the staff has been helping you every step of the way with setup. It is great that the algos are already doing a nice job catching the bottom of dips for you.
We are also excited about the new education tools we are adding to the website. We will make sure they are helpful and easy to use.
Thanks again for the kind words. We look forward to continuing to support you.
Austin and the entire team at Arch…
Austin and the entire team at Arch Public that I’ve had the chance to work with have been extremely professional and a true pleasure to work with.
26 maart 2026
Review zonder uitnodiging
Antwoord van Archpublic
Thank you so much for taking the time to share your kind words. It really means a lot to the whole team.
We are thrilled to hear that Austin and everyone you have worked with has been so professional and a pleasure to work with. That is exactly the kind of experience we want every member to have.
Thanks again for the feedback. We truly appreciate it.
ArchPublic is for the successful investor
Arch Public team is high knowledge and conviction support with direct and contrite instructions on how to effectively utilize algo tool. Austin, whom I work with on a regular basis, requests consistent dialogue to ensure highest customer satisfaction obtained possible. Although I haven’t seen the results I envisioned yet, I find myself more so at fault than Arch Public or their concierge program. Still would highly recommend them to anyone looking to take the next step in their investment within the crypto industry.
25 maart 2026
Review zonder uitnodiging
Antwoord van Archpublic
Thomas,
Thank you so much for taking the time to share your honest feedback. It really means a lot to the whole team.
We appreciate you recognizing the knowledge and support from Austin and the team. It is great to hear he keeps the dialogue going to make sure you are getting the most out of the algo tools.
We are sorry you have not seen the exact results you envisioned yet. We will keep working closely with you to help get there. It says a lot that you still hold the concierge program in high regard and would recommend us to others looking to level up in crypto.
Thanks again for your trust and for the kind recommendation. We are committed to earning it every day.
If there is anything else we can do for you, just let us know. We are always here.
The Arch Public Team
From the marketing team to the on…
From the marketing team to the on boarding and the Support team I have had a very excellent experience. Austin M. Has been a complete joy to work with. Very patient with my questions and my personality on needing to know how things work. And why.
Now for their algorithm, it has been working as build. I am very happy and have been slowly moving more money into my accounts and seeing the results that I expect. Especially at this time of acquiring assets while we’re at a 50% discount on Bitcoin Ethereum, Solana, etc..
I highly recommend this company very good leadership very down to earth and passionate about what they do.
24 maart 2026
Review zonder uitnodiging
Antwoord van Archpublic
Thank you so much for taking the time to share such a positive review. It really means a lot to the whole team.
We are thrilled to hear you have had such an excellent experience from marketing all the way through onboarding and support. It is great that Austin has been so patient with your questions and has taken the time to explain how everything works and why.
We are really happy to know the algorithm is performing as expected and that you are confidently moving more money in, especially while picking up assets at these discounted prices on Bitcoin, Ethereum, Solana, and the others.
We look forward to continuing to deliver great results for you.
If there is anything else you need, just let us know. We are always here.
The Arch Public Team
I can only speak in superlatives…
I can only speak in superlatives regarding my interaction with Austin. He was professional, patient, and polite.
Plus, he was extremely knowledgeable, explained everything to my understanding, and was able to fit me in ahead of schedule. He is the perfect person for what he does. 5 stars, for sure.
25 maart 2026
Review zonder uitnodiging
Antwoord van Archpublic
Thank you so much for taking the time to share such kind words. It really means a lot to the whole team.
We are thrilled to hear you had such a great experience with Austin. It is wonderful that he was professional, patient, polite, and took the time to explain everything clearly while fitting you in ahead of schedule.
If there is anything else we can do for you, just let us know. We are always here.
The Arch Public Team
Austin and Ryan are great to work with!
Austin and Ryan are great to work with. Both are super responsive and willing to meet me at virtually any time via google teams or email to answer questions and walk me through platform changes. Algos work just like they should and I couldn't be happier with the level of attentiveness to my account. I would highly recommend working with them.
25 februari 2026
Review zonder uitnodiging
Antwoord van Archpublic
Thank you so much for taking the time to share your feedback. It really means a lot to the whole team.
We are thrilled to hear that Austin and Ryan have been so great to work with. It is awesome that they are super responsive and always willing to meet you via Google Teams or email whenever you need help.
We are glad the algos are performing exactly as they should and that you are happy with how attentive they are to your account.
Thanks again for the strong recommendation. We really appreciate it.
If there is anything else we can do for you, just let us know. We are always here.
Arch Public…….Really
Arch public, sell their set up and initiation of the software. Not what I experienced. Quite the opposite. Rushed, treated like an annoyance to the set up guy. He Set up the process …..Gone. No explanation no walk through, don’t even know if it’s working.
Avoid.
20 januari 2026
Review zonder uitnodiging
Antwoord van Archpublic
Thank you for taking the time to share your feedback.
I am sorry to hear your onboarding experience felt rushed and that you did not receive the explanation or walk-through you were expecting. That is definitely not the level of service we aim to provide.
We take these kinds of experiences seriously and would like to make this right for you. Could you please reach out to us directly at support@Archpublic.com so we can have someone from the team contact you right away to review your setup and walk you through everything properly?
We apologize again and would be grateful for the opportunity to turn this around and give you the support you deserve.
Looking forward to hearing from you.
The Arch Public Team
Their support is non-existent in REAL…
Their support is non-existent in REAL help, though they do go through some aggravating motions of acting as if they will help. They are too poorly managed and have bad systems in place to operate effectively.
8 januari 2026
Review zonder uitnodiging
Antwoord van Archpublic
Thank you for taking the time to share your honest feedback.
I am truly sorry to hear that your experience with our support has been so frustrating and that it felt like you were not getting the real help you needed. That is not the standard we want to uphold.
If you are open to it, we would love for you to reach out to support@archpublic.com to have someone from the team connect with you directly to better understand what happened and see if we can still turn this around for you. Please feel free to reply here with your account details or contact info.
Thank you again for sharing. We appreciate the opportunity to do better.
The Arch Public Team
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