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Ardelle & Co is an online fashion store based in the United Kingdom, offering women’s and men’s clothing and footwear with a focus on modern outerwear and versatile everyday style. We believe getting dressed should feel straightforward. Our approach centres on pieces that work with your existing wardrobe, with styles for working days, relaxed weekends and evenings out. From understated layers to a statement coat, our collections offer different ways to make an outfit your own. Our womenswear range includes tops, trousers, skirts, dresses, jumpsuits, matching sets, coats and jackets. Our menswear collection features shirts, polos, knitwear, trousers, coordinating sets and outerwear. Alongside clothing, we offer women’s and men’s footwear, including trainers, loafers and other styles to complete your look. Across our collections, the emphasis is on wearable combinations and pieces that can be styled for different occasions. Whether you are refreshing a few wardrobe staples or putting together a complete outfit, you can explore our range online at ardelleco.com. We offer free UK shipping on all orders and a 30-day returns policy for eligible items. Full delivery estimates, return conditions and shopping information are available on our website. For questions about products, orders or returns, contact support@ardelleco.com. Our customer service hours are published on our Contact Us page, and we aim to respond to enquiries within 24–48 hours.
71-75 Shelton Street, WC2H 9JQ, London, Verenigd Koninkrijk
3,3
5 reviews
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I was nervous to order fro this site as I had not heard of them . The item did take 12 days to arrive. I emailed after 9 days and got a very quick response they replied that it was a bit delayed but it was on its way.
So I was reassured . It arrived today. Looks great. The shoes are a gift for my son .
They look nice quality and are just like the image on website .
I would use again
Too small, very narrow never had a shoe fit so badly, very disappointing and I cannot get a refund back as there policy states if in sale cannot get money back .
Will not be purchasing anything else.
Antwoord van Ardelle & Co
Dear Linda,
Thank you for sharing your feedback.
We’re sorry to hear that the shoes did not fit as expected and understand your disappointment.
We would like to clarify that our returns policy allows customers to return eligible items, including those purchased during a sale, within 30 days of delivery, provided they meet the conditions outlined in our Refunds and Returns Policy.
You are therefore welcome to request a return for a refund. We have also contacted you directly via email to clarify our returns policy and offer assistance with arranging your return. Our Customer Support team is happy to provide the necessary instructions and help resolve this matter.
We apologise for any confusion regarding our policy and would welcome the opportunity to assist you further.
Kind regards,
The Ardelle & Co Team
Antwoord van Ardelle & Co
Hello Pauline,
Thank you for your feedback.
We have contacted you twice via email to explain that, following our investigation, your parcel is currently being held at the delivery depot and is now processing for delivery to your address. Unfortunately, we have not yet received a response to either email.
We have also provided you with your tracking number and a tracking link, which you can click to view the current location and status of your parcel.
We kindly ask that you check your inbox and reply to our previous correspondence so that we can assist you further and help resolve the delivery issue.
Thank you for your cooperation.
Kind regards,
The Ardelle & Co Team
Fantastic website that made it easy for me to shop from this store. I hope I love the clothes when they arrive.
Antwoord van Ardelle & Co
Hello Spice,
Thank you for your lovely review! We’re delighted to hear that you found our website easy to navigate and enjoyed your shopping experience.
We hope you love your new pieces when they arrive and look forward to welcoming you back again soon!
Kind regards,
The Ardelle & Co Team
Ideal for everyday, true to size. Washes well.
Antwoord van Ardelle & Co
Thank you for your lovely feedback. We’re so pleased to hear the fit was true to size and that the piece has held up well after washing. We hope it becomes a firm favourite in your wardrobe!
The Ardelle & Co Team
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