Advertised falsely as coming from a London boutique. I ordered 2 dresses that looked amazing on the photographs but when they finally arrived (from China) the material is cheap and tacky and they wer... Toon meer
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I would have given. a 0 star rating if I could. I regret not reading the comments before I purchased the dress. They say they are based in London, then why did it take nearly 3 weeks and a ship fro... Toon meer
Kann mich nur anschließen: Finger weg von Ariavoss!!! Grottenschlechte Qualität kommt aus China. Rücksendung nicht möglich, da keine Addresse zur Rücksendung mitgeteilt wird und endlose Larifari-Mai... Toon meer
Bedrijf heeft geantwoord
Complete scam. Great communication early with tracking information. Turns out, all of this was a fake. In fact, all communication suddenly ceased. Run away from this company as FAST as you can. AriaVo... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Premium Swimwear!
Contactgegevens
Verenigde Staten
- hi@ariavoss.com
- ariavoss.com
1,1
Zeer slecht
361 reviews
Heeft nog niet op negatieve reviews gereageerd
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Not worth ordering unless you live in…
Not worth ordering unless you live in Spain. They sent me the wrong size in error, I have the receipt as proof. Ultimately I am stuck with a swimsuit that is not my size because it will cost me over 50 to ship it back for an exchange and they will not send you a prepaid postage stamp.
26 juli 2018
Review zonder uitnodiging
Antwoord van Aria Voss
Hi Erika!
We sincerely apologize for the unpleasant experience you have encountered. With regards to that matter, we have sent you a direct message to your inbox. We would eagerly wait for your response so that we can be able to fix this matter for you. Thank you.
As an international online store
As an international online store, I had a pleasant experience with the customer care line. My first package was not received by me due to my local post office, Meghan form the customer care team has assisted me with a reship and I’m very excited to receive me package. Thank you to your team with a great service.
26 juli 2018
Review zonder uitnodiging
Antwoord van Aria Voss
Hi Kimberly,
Thank you for your time in sharing to us your experience. We would appreciate if you can provide to us your order numbers so that we can check the status of your order Kimberly.
Thank you.
Kann mich nur anschließen an alle schlechten Bewertungen
Kann mich nur anschließen: Finger weg von Ariavoss!!!
Grottenschlechte Qualität kommt aus China. Rücksendung nicht möglich, da keine Addresse zur Rücksendung mitgeteilt wird und endlose Larifari-Mails als Antwort kommen, vermutlich um die Rücksendefrist zu überbrücken.
Keinerlei klare Ansagen ob und wann das Geld rückerstattet wird.
26 juli 2018
Review zonder uitnodiging
Antwoord van Aria Voss
Hi Susanne,
Our sincere apologies for the negative experience you had. Your feedback is important and we would like to make things right. We have sent a direct message to your inbox. We humbly ask you to check it. Thank you.
Antwoord van Aria Voss
Hi Lousie!
We would like to thank you for sharing this great review about our customer service! We are thrilled that you enjoyed your experience with our shop! We will be sharing your feedback amongst our team. We look forward to working with you again in the future.
Have a fabulous day!
Finger weg!!!!
Nicht mal ein Stern ist es Wert!!!
Die Ware kam nach 4 Wochen aus China und nicht aus Spanien, wie es auf der Website steht ist falsch! Rückgabebedingungen sind nicht nachvollziehbar und sehr streng. Auf jeden Fall wollte ich endlich die Ware zurück schicken und stelle fest, das die angegebene Adresse nicht mal stimmt!
Ich bekomme nicht mal eine Antwort auf meine Emails. Die Adresse stimmt nicht und das Geld ist auch weg!!! Bloß nicht einkaufen!
Habe jetzt mit Anwalt gedroht und werde dies auch umsetzten!
24 juli 2018
Review zonder uitnodiging
Good selection!
Great selection of swim wear. Lovely styles and good fit.
24 juli 2018
Review zonder uitnodiging
Antwoord van Aria Voss
Hi there Samantha!
Thank you for this awesome 5-star review. We really do appreciate you for sharing this feedback with us. Our company values to put our customers' satisfaction as the top priority. We look forward to serving you again.
Have a marvelous day!
So far, so good!!
I haven't received my order yet but thus far I have found Aria Voss to be very responsive and helpful. I accidentally sent my order with the wrong size and the discount code wasn't accepted. With a simple email both of these issues were quickly and easily resolved.
Based on this experience so far I would recommend this site and will most likely be a return customer.
24 juli 2018
Review zonder uitnodiging
Antwoord van Aria Voss
Hi Liz!
Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Have a wonderful day!
Antwoord van Aria Voss
Hi there Tania!
Wow! Thank you so much for this great 5-star review. We are happy to know that you have a very smooth and quick ordering process.
I want to know the status of thw…
I want to know the status of thw shipping please,
Best regards!
20 juli 2018
Review zonder uitnodiging
Antwoord van Aria Voss
Hi Abigail,
We appreciate your effort. We have sent a direct message to your inbox. We do hope you will check it. Thank you.
Hasta ahora no me llega mi pedido y…
Hasta ahora no me llega mi pedido y nadie se comunica conmigo. Ya va más de un mes
20 juli 2018
Review zonder uitnodiging
Antwoord van Aria Voss
Hi Pamela!
We would like to sincerely apologize for your negative experience in our shop. However, we'd like to learn more about your situation and what exactly happened. We have sent a message to your inbox regarding your issue. We want to address all your concerns and see that something like this never happens again.
Have a wonderful day!
Lousy client service, mauvais service client
Ordered a bathing suit 2 (two) months ago. It was supposedly sent but I never received it.
Shipment tracking number given by Ariavoss was either wrong or fake (?). In any case it did not exist at the Postal service.
ORDER AT YOUR OWN RISK
Finally i got reimbursed
Commande de maillot de bain il y a 2 (deux) mois. En principe envoyé mais jamais reçu.
Le n° de suivi de la livraison fourni par Ariavoss était soit faux soit bidon (?). Dans tous les cas il n'existait pas pour la Poste.
COMMANDEZ A VOS RISQUES ET PERILS
J'ai finalement été remboursée
18 juli 2018
Review zonder uitnodiging
Antwoord van Aria Voss
Hi Poriya!
We would like to sincerely apologize for your negative experience in our shop. We want to address all your concerns and see that something like this never happens again. With regards to that matter, we have sent you a direct message to your inbox. The feedback you have provided is one of the only ways we can improve. Thank you!
First order yesterday as a gift
First order yesterday as a gift. Transaction went smoothly and now looking forward to the delivery process being the same. Thank you!
18 juli 2018
Review zonder uitnodiging
Antwoord van Aria Voss
Hi there Craig!
Thank you for the purchase yesterday. We are happy to know that you have a very smooth and quick ordering process. Rest assured that you will receive your order soon enough.
Have a great day!
Satisfied customer
Website is user-friendly. Would love to see more strapless variety though.
17 juli 2018
Review zonder uitnodiging
Antwoord van Aria Voss
Hi Christina!
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
Have a nice day!
Loved the choices and Ease of Use
Loved the choices, the ease of viewing online, the information provided and then ordering was so easy. I will be back for sure. Must add, excellent communicators.
16 juli 2018
Review zonder uitnodiging
Antwoord van Aria Voss
Hello Catherine,
Great, thank you so much for commending our shop. If you need further assistance we are always happy to help.
Easy to use and was able to order what…
Easy to use and was able to order what I wanted quickly and easily
15 juli 2018
Review zonder uitnodiging
Antwoord van Aria Voss
Hi Sabrina,
Thank you for commending our site. We do hope you will order again soon.
Have a great collection of swimwear and…
Have a great collection of swimwear and I love it. Fast delivery and quality of the linen is not bad at all.
Thanks,
Cecil
15 juli 2018
Review zonder uitnodiging
Antwoord van Aria Voss
Hi Cecil!
Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future. Have a nice day!
Good prices and excellent customer…
Good prices and excellent customer service. Also arrived quickly.
Will probably purchase again.
13 juli 2018
Review zonder uitnodiging
Antwoord van Aria Voss
Hi there!
Thank you for this awesome 5-star review. We really do appreciate you for sharing this feedback with us. Our company values to put our customers' satisfaction as the top priority. We look forward to serving you again.
Have an awesome day!
Shopping experience
As of now, my shopping experience with Aria Voss has been great. The website was very user friendly and the merchandise was offered at great prices@
13 juli 2018
Review zonder uitnodiging
Antwoord van Aria Voss
Hi Vivian,
We are really happy to know you have a great experience in our shop. Hope you will order more soon! :)
Ordered my suit in May
Ordered my suit in May. Posted the same day that it was shipped and "in transit". No tracking number or anything. I have inquired several times and have been told that it is "in transit"...still no shipping information. Was told yesterday that there has been a problem with my suit while 'in transit" and that I could wait for them to send me another one or be given a discount code. I think this company is a scam and rip off. Will not hold my breath to get my money back and I gave up a couple of weeks ago on ever getting my suit.
11 juli 2018
Review zonder uitnodiging
Antwoord van Aria Voss
Hi Vickie!
Thanks for the review. we are devastated to hear you had such a bad experience with us. We are usually known for our great customer service and attention to detail in everything that we do. But we completely understand that our reputation is not something we should hide behind. We're working hard to improve this and I promise we'll be much faster next time! I hope you'll continue to work with us and allow us to earn your trust again.
Bellissimo costume
Bellissimo costume, ottima vestibilità, alto rapporto qualità-prezzo, spedizione velocissima.
Davvero consigliato.
Grazie!
10 juli 2018
Review zonder uitnodiging
Antwoord van Aria Voss
Hi Laura!
Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
Looking forward to your next purchase.
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