When my son and I visited the Trafford Centre ARNE shop (which we didn’t know existed) the staff were incredibly friendly and helpful. The shop did not have the shoes he wanted in stock and the sta... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieThe Trafford Centre, M17 8AA Stretford, Trafford Park, GB
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Lees wat reviewers zeggen
Honestly, I’m so impressed with this brand! The products are really high quality while still being affordable. The clothes fit and look amazing, and they’ve genuinely changed my whole look. I’ve recei... Toon meer
Bedrijf heeft geantwoord
I’m now a very regular customer, the clothes look and feel quality. Really impressed with how quickly they dispatch your items, usually arriving next day. No hassle returns, only sent 2 items back bec... Toon meer
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Really excellent and stand-out service from NICOLE in the Trafford Centre store in Manchester. She was so helpful, no question was too much for her and she saw us through our buying experience from st... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Focused on creating high-quality, minimal, and well-fitted essentials since 2018. Built from the ground up, we aim to provide a clean aesthetic, signature two-piece styles, and growing footwear range. What started as a small, passion-driven project has evolved into a community-led brand committed to constant improvement and timeless design. Less is more.
Contactgegevens
The Trafford Centre, M17 8AA, Stretford, Trafford Park, Verenigd Koninkrijk
4,6
Uitstekend
107 reviews
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Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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Assistant didn’t look at me
Assistant didn’t look at me, or even smile.
He beckoned me over with his hand.
He said something, I said ‘sorry’, he just carried on speaking into his microphone.
12 juli 2026
Review zonder uitnodiging
Antwoord van ARNE - Trafford Centre
Hello Sarah,
We’re really sorry to hear about your experience, as this certainly isn’t the level of service we expect our customers to receive.
We’ve requested some further information from you through Trustpilot so that we can look into this properly. If you could please respond to that request, we’d be happy to investigate this further. Alternatively, you’re welcome to contact our Customer Service team via email with the subject line “Trustpilot”, and a member of the team will be happy to assist.
We hope to hear from you soon so we can look into your experience further.
ARNE
Best store around
Best clothing around at the moment service inshore and online is amazing
10 juli 2026
Review zonder uitnodiging
Antwoord van ARNE - Trafford Centre
Thank you for the amazing feedback! We're thrilled to hear that you think so highly of both our clothing and the service you've received.
It's especially great to know that you've had positive experiences both in-store and online. We work hard to make every interaction a great one, so your kind words mean a lot to the team.
We truly appreciate your support and look forward to welcoming you back again soon.
Brilliant
Brilliant! Good quality clothes. Fast delivery. Can’t fault anything. Will definitely be buying again.
5 juli 2026
Review zonder uitnodiging
Antwoord van ARNE - Trafford Centre
What a brilliant review, thank you! We're delighted to hear that you've been impressed with the quality of the clothing and the speed of the delivery.
"Can't fault anything" is exactly what we strive for, so it's fantastic to know we've hit the mark. We really appreciate your support and are thrilled to hear you'll be shopping with us again.
Ibraheem was a brilliant help finding…
Ibraheem was a brilliant help finding me the perfect outfit for the hubby. Thank you very much !
8 juli 2026
Review zonder uitnodiging
Antwoord van ARNE - Trafford Centre
Thank you for your lovely feedback! We're so pleased to hear that Ibraheem was able to help you find the perfect outfit for your husband.
We'll be sure to pass on your kind words, I'm sure he'll be delighted to know he made your shopping experience such a positive one.
Thank you again for taking the time to leave a review.
My 19yr old grandson heard about Arne…
My 19yr old grandson heard about Arne from a friend who was buying from Arne and since then has bought quite a lot of clothes as he said quality and fit are really nice
30 juni 2026
Review zonder uitnodiging
Antwoord van ARNE - Trafford Centre
Thank you for sharing your experience! It's great to hear that your grandson discovered us through a friend's recommendation and has since become such a fan.
There's no better feedback than knowing customers keep coming back because they love the quality and fit of the clothing. Word-of-mouth recommendations mean so much to us, and we're delighted that his experience has lived up to the recommendation.
We really appreciate your kind review and support.
The advisor in the store was…
The advisor in the store was knowledgable and helped me find the product I was looking for, I was also recommended further product which I would like to get. I was offered next day delivery for the item and I’m pleased with the product although the price is higher than expected.
1 juli 2026
Review zonder uitnodiging
Antwoord van ARNE - Trafford Centre
Thank you for taking the time to leave us a review.
We're delighted to hear that our store advisor was able to help you find exactly what you were looking for. It's also great to know that the additional recommendations were helpful and that you were pleased with your purchase and the next-day delivery service.
We appreciate your feedback regarding pricing and will be sure to pass this on to the relevant team. Thank you again for your support, and we hope to welcome you back soon.
Excellent
Visited Trafford Centre Store on Saturday 4th.
Great selection of stock and service by Luca was excellent
4 juli 2026
Review zonder uitnodiging
Antwoord van ARNE - Trafford Centre
Thank you for your review! We're delighted to hear that you enjoyed your visit to the Trafford Centre store and found a great selection available.
It's especially wonderful to hear that Luca provided excellent service. We'll be sure to pass on your kind feedback, and we're sure he'll be delighted to hear it.
Thank you for taking the time to share your experience, and we look forward to welcoming you back again soon.
After asking multiple times is it in…
After asking multiple times is it in the bag the right clothing I get home to find it isn't what am I supposed to do now!!!!
4 juli 2026
Review zonder uitnodiging
Antwoord van ARNE - Trafford Centre
Hello Adam,
Thank you for taking the time to leave your review.
We're very sorry to hear about your experience and completely understand how frustrating this must have been.
We've looked into your case and can see that you've since returned to the store, where the incorrect items were refunded. We sincerely apologise for the mistake and the inconvenience this caused. We have been in touch via email with you and can assure you that your feedback has been passed onto the relevant team.
ARNE
Everything was as told
3 juli 2026
Review zonder uitnodiging
Antwoord van ARNE - Trafford Centre
Thank you for taking the time to leave us a review. We're pleased to hear that everything was exactly as described and that your experience met your expectations.
We hope that next time we can provide a truly 5-star experience from start to finish.
Thank you for your support, and we look forward to welcoming you back to ARNE soon.
Fabulous quality and value
1 juli 2026
Review zonder uitnodiging
Antwoord van ARNE - Trafford Centre
Thank you for your wonderful review.
We're delighted to hear that you're happy with the quality of our products and feel they offer great value. That's exactly what we strive for with every collection we create.
We hope you continue to enjoy your purchases, and we look forward to welcoming you back again soon.
Guy called John in Trafford centre Arne…
Guy called John in Trafford centre Arne amazing what a guy
1 juli 2026
Review zonder uitnodiging
Antwoord van ARNE - Trafford Centre
Hello Patrick,
Thank you for coming to visit us in our Trafford Centre store!
We're so glad you had such a great experience and we will be sure to pass on your kind words to John.
We hope to see you shopping in store again soon.
Excellent quality shorts
Excellent quality shorts. Delivery very fast.
30 juni 2026
Review zonder uitnodiging
Antwoord van ARNE - Trafford Centre
Hi Keith,
Thank you for taking the time to leave us a review.
It's great to hear you love your new shorts and our quick delivery service.
We hope to see you again in the near future.
I’ve always receive a good service…
I’ve always receive a good service from Arne … but I am
a loyal customer..
29 juni 2026
Review zonder uitnodiging
Antwoord van ARNE - Trafford Centre
Hi there,
Thank you for sharing this. It’s great to hear you’ve consistently had good service from ARNE. We truly appreciate you sticking with us!
ARNE
Hannah was great
Hannah was great, helped me pick between two shoes I was looking to purchase.
Very friendly and welcoming.
27 juni 2026
Review zonder uitnodiging
Antwoord van ARNE - Trafford Centre
Thank you so much for your kind words!
We’re really pleased to hear Hannah was able to help you choose and made the experience a friendly and welcoming one, we’ll be sure to pass this on to her.
We appreciate your feedback and hope you love your new pair.
Great service always
20 juni 2026
Review zonder uitnodiging
Antwoord van ARNE - Trafford Centre
Hey Ryan,
Thanks so much, really appreciate your continued support and glad you’ve had another good experience with us.
Best service across all the uk
17 juni 2026
Review zonder uitnodiging
Antwoord van ARNE - Trafford Centre
Hey Andrii,
Thanks so much, that’s really kind of you to say. We’re glad you’ve had such a great experience with us.
DANIEL in the shop was unreal help and…
DANIEL in the shop was unreal help and got me sorted what I wanted
12 juni 2026
Review zonder uitnodiging
Antwoord van ARNE - Trafford Centre
Hey Drew,
Thank you for sharing this! We’re really happy to hear Daniel provided great help and got everything sorted for you.
I was served by Sara a couple days ago…
I was served by Sara a couple days ago such a sound girl she was very nice , helped me for so long and always had a big smile on her face i’ve never received customer service like this !!! 100% recommend💯
11 juni 2026
Review zonder uitnodiging
Antwoord van ARNE - Trafford Centre
Hey Matt,
Thanks so much for your review!
We’re really pleased to hear Sara was able to help and made such a great impression. We’ll be sure to pass your kind words on to her.
Wrong size sent
I am going on my holiday ordered last minute I know bit the order was wrong!
Now k carnt get the right size.
31 mei 2026
Review zonder uitnodiging
Antwoord van ARNE - Trafford Centre
We’re really sorry to hear about this, especially with your holiday coming up, we completely understand how frustrating that must be.
We’d love to help make this right if we can. Please reach out to our support team with your order details, what has been received and the correct size you need, and we’ll do our best to assist you as quickly as possible.
Thank you for bringing this to our attention, and we hope we can turn this around for you.
Worst shoes I ever had the…
Worst shoes I ever had the displeasure of buying, they squeak like I’m wearing clown shoes. Please do yourself a favour a go buy literally anything else.
6 juni 2026
Review zonder uitnodiging
Antwoord van ARNE - Trafford Centre
We’re really sorry to hear about your experience, that’s definitely not the standard we aim for. We understand how frustrating it must be to receive a pair that squeaks, and we truly appreciate you bringing this to our attention.
This isn’t something we’d expect from our footwear, and we’d love the opportunity to look into this further for you. Please reach out to our support team with your order details so we can look into this further.
Thank you again for your feedback, it helps us improve.
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