Arrow Conveyancing Reviews 

We had a fantastic experience with Arrow. The team was extremely responsive, always quick to reply to emails and calls, and kept me updated at every stage of the process. Their communication was clear, professional, and reassuring, which made everything run smoothly.

Everyone I dealt with was polite, friendly, and approachable, making what can often be a stressful process feel simple and straightforward.

I would highly recommend Arrow to anyone looking for a reliable, communicative, and professional conveyancing service.

Caitlain was truly marvellous , she was so helpful and encouraging throughout this process. I appreciate the tone she took to explain things to me as it’s been a while since I’ve done anything like this . I would very much like to thank her for her friendly manor and expertise.

Kayleigh Molly of Arrow Convayancing has been excellent from start to finish nothing was too much trouble.
Kayleigh kept me informed every step of the way answered every question quickly thank you Kayleigh for all your hard work

We chose Arrow Conveyancing as recommended by our broker L&C. At first we were skeptical based on some reviews, but we had nothing to worry about and everyone we dealt with was very professional and happy to help. Arrow supported us through one house sale that fell through and as we were so happy with their service, we requested to stay with them when we found a new property. Laila helped us with the first property, and when she was on holiday our file was passed to Alex who handled our case right to the end of successful completion. Both were a pleasure to work with and very professional. We wanted a fast purchase and they were happy to help with this, providing clear and frequent updates, and were very quick to respond to emails.

Alex looked after my case. the whole process was completed within 2 months and each and every query was responded to and actioned within the hour. I cannot fault the service that I received.

I have the best Conveyancing Solicitor - Caitlain.
She has been very helpful and inform me every step of the way from start to the end of the process.
Her knowledge, prompt and proactive response make me feel confident, secure and safe.
I will make sure to use her services again!!
Well done, Caitlain - I can't thank you enough for you helps and supports through the journey.

We had a very pleasant experience with Arrow conveyancing. Caitlain was amazing very very prompt in her responses and saw our transaction smoothly to the end .
Thank you

Completion date was set then 1 day before they contact us to say they haven't received our documents which they requested in June and were sent in June!
No communication and still no completion done.
Absolutely shocking company.

I used Arrow Conveyancing for the sale of my property and the purchase, and unfortunately the experience was extremely disappointing from start to finish.

Communication was consistently slow with no sense of urgency, even when time-sensitive matters were raised.

Email chains were constantly split or restarted, causing important information to be missed.

The online portal — advertised as a key feature of their service — never worked from day one.

Confidential paperwork was misplaced multiple times, which is completely unacceptable.

We were told over the phone that certain tasks had been actioned, but after checking with other parties, it became clear they had not.

We had to resend documents several times at our own expense and repeatedly chase progress — it honestly felt like we were doing half of their job for them.

For a professional solicitor’s firm, the level of organisation and accountability was far below expectations. The whole process caused unnecessary stress and delays, and I would not recommend their services based on my experience.

Brilliant service from start to finish. We moved in September- combined sale and purchase as part of a chain. Kayleigh Malloy was our conveyancer and she was great, we felt really supported and her response time was rapid!!! Thanks for everything Kayleigh

Very pleased with their services, Kayleigh Molloy was very helpful and supportive throughout the selling process - top notch solicitor!

Victor

Highly recommend very good communication my purchase was dealt with Faiza Ikbal . Easy and good very happy

Overall poor service, you can never speak with your conveyancer the best you will get is reception a chap who's role is to get you off the phone. This company is over worked and understaffed OR the staff are not qualified.

Persistant chasers needed to make this work and still this yeilded poor results. As I dealt with the buyer solicitors it was interesting to see how they communicated, which was not much at all.In fact the buyer solicitor picked up the slack for arrow conveyancing. If possible avoid this company

Hi .
I just like to thank Arrow for sorting out my re mortgage and a special thankyou to Caitlain who dealt with everything.
I know some reviews on here are negative but I can say I had no trouble and all went smoothly. Thanks again.

On Behalf if my self and my husband these guys are so amazing at what they do no issues what so ever highly recommend

Mears x

I'm very grateful to Kayleigh Molloy my conveyancer at Arrow Conveyancing for her help with the selling of my property. She has made the experience fulfilling and I would recommend her and Arrow Conveyancing for others to use her and Arrows expertise in house selling.

Sat on my file for weeks with no action. I was told i was assigned a case handler after 3 weeks and chased up due to no communication. I raised a complaint and eventually the owner took over. I asked for a data subject access request and after almost 2 weeks haven't received anything. Whole thing has been a shambles from start to finish, after 9 months I've given up.

Arrow Conveyancing have been amazing from start to finish. We had the pleasure of working with Kayleigh with the purchase of our first home. She was amazing, always at the end of the phone or email when we had any concerns or queries, we can't thank her and her team enough. Highly recommend this company!!

i found the communication to be severely lacking and no one ever got back to me. They took a lot time with the transaction.

Used to buy my apartment in January 2024 and still chasing for my Land Registration to be completed. I was only made aware of the issue when I called my Mortgage provider a year later, no one in Post Competitions had contacted me to make me aware of the situation. My new Mortgage is due to to commence on the 1st October and my new Mortgage offer even expires in December! I have been chasing this since January, 7 months later and they haven’t replied to my last two emails. Surely the conveyancer should’ve sorted this within 18 months! I am now chasing Land Registry myself.