Art Gen Reviews 

The interface is super user-friendly, making it incredibly simple to turn text into amazing artwork. I didn't have to spend hours figuring out how it works; I just jumped straight in and started creating. Highly recommend it to anyone looking for a reliable and hassle-free AI generator.

If I could do 0 I would awful program that is misleading hard to use and does not do what you want. That’s why they make you pay before rendering because it’s not good

Awful awful awful

the platform looks incredible and you can tell it’s high quality, but honestly, it was just too comprehensive for what i needed. there are so many advanced settings and customization options that i felt a bit overwhelemed—maybe i'm just not smart enough to utilize all these features! it's a bit pricy too, but definetly a good site if you know what you're doing.

Really happy with the video and image generation here. It’s clean, fast, and does exactly what it promises. My only small complaint is the pricing tier for specific advanced models—they can get a bit expensive compared to the base ones. If you don't mind spending a bit extra for top-tier quality, it's highly recommended.

Transforming my text ideas into high-quality video clips has never been this simple. The interface is clean, and the customization options give me total control over the final look. Also, a huge plus for the transparent dashboard; managing my subscription and upgrading plans was incredibly easy.

I’ve been using Art Gen AI for a couple of weeks now to generate concept art from text prompts, and the results are stunning. What I appreciate just as much as the tech is how user-friendly the platform is—even managing my subscriptions was easy and straightforward, with no hidden loops to jump through. Highly recommend!

Same deal - charged 2.99 and then 30 dollars on card. Incredibly difficult unsubscribe process. No refunds and after you cancel you lose your credits.

-edited to respond to the ridiculous "response" from this company to my original review. I was not "confused" any more than the other reviewers. The only thing confusing is your unsubscribe process which is obviously designed to be confusing to ensure follow on charging. 16 click throughs and buried options is "a plan" but it is not a customer friendly or consumer friendly "plan". Silly AI generated "we care" responses to the weight and substance of these reviews speak volumes about your operation. I will be watching my card, if you charge it again, I will sue you here in Texas for fraud.

You can’t cancel the subscription , they continue to try and charge you. I can’t find any way to cancel I used apple wallet . Horrible website , will never recommend it ! They should be blocked permanently

Ignore the 5 star reviews. This is a scam website that does not allow you to cancel your subscription once you have given them your payment details.

Avoid like the plague.

Scam, it's not working and you can't cancel your subscription

Very poor service they charge you yo cancel subscription they WON'T even give you the option to do so on their website.please return al of l my money. I didn't use the service at all! Will be reporting this company to the BBB@

I had to cancel because I no longer needed this. These days, you hear so many stories about companies that don’t respond, they overcharge, or provide poor customer service. This was not the case with this company. Their prompt and professional reply was truly appreciated. I definitely recommend this company to others. Art gen had excellent speedy service!

You have to make an account and sign up for a subscription to do anything. Yes the website technically did work for the one thing I needed it to do but automatically signed me up for a weekly 30$ subscription and there is no joke, no way to cancel your subscription on the site. And if you email the support team they will never get back to you. I had to put a stop pay and get a new debit card. I also forgot to mention that I purchased “coins” or whatever to generate a video and then it failed and said I’d be refunded the coins to try again, how ever after checking several days I never got the coins back. I would just like a complete refund

Can't see plan details or cancel subscription. Also can't see or remove card details. However, weekly card payment still being deducted. Have emailed support 3 times and still haven't had a response. Now have to cancel card.

nice site but i do not need my subscription anymore and i can't seem to be able to cancel it. i would have loved if the company would reach out to me so that i can cancel the plan or figure out which plan i do need but it is extremely frustrating that i can not cancel!

Scam. Stay away.
So it’s even worse than I thought. They will reply to your review and provide you with a refund, but do not look for it anywhere on their site to function properly. then they will say that there’s defaming or illegal content in your review. Stay away from all these red flags

If I explain my vision well, what I have imagined comes to life before me.

Tried to cancel several times. got an error message. Tried deleting account, claims it was deleted but was able to log right back in. Sent customer service an email about it. Probably will have to have bank deal with it based on what I'm seeing in these other review.

Very disappointing experience with Art-Gen AI. The subscription cancellation process is extremely difficult to find and confusing to complete. I clicked unsubscribe/cancel, but my credit card was still charged afterward.

This feels misleading and frustrating. Customer support has not been helpful, and users should be careful before signing up. A company should make it simple to cancel a subscription and stop billing immediately.

I have already reported this issue to the FTC and Google Safe Browsing for investigation because the subscription terms and cancellation process are not clearly explained or easy to understand.

I would not recommend this service based on my experience.

(1) I had subscribed with the *weekly* payment. Using art-gen for only one day, I decided art-gen was not what I was needing & that I wanted to cancel my subscription. With the website lacking a "cancel" button, I emailed art-gen.ai instructing them to cancel my subscription & to delete my credit card details.
(2) The next day (Jan 13, 2026) I received an email from art-gen saying they had unsubscribed me.
(3) The next week, I was charged again, & they have continued billing me every week up to & including this week (May 14, 2026).
(4) My bank informs me that--since payment is made by a credit card rather than a check--they are not able to block any charges, that my only remedy is to cancel my card & get a new one; that would require me to contact everyone with whom I have an auto-bill payment to inform them of the new card. What a headache & a hassle.
(5) I've emailed art-gen more than once about this, but presently, I'm still stuck and I've been charged (17 weeks x $7/wk = $119) for using art-gen.ai ONE DAY before I started trying to cancel.
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May 25, 2026
IN REPLY TO ART-GEN'S RESPONSE: You (Art-Gen) tell almost every customer who has posted a complaint, that your service team is always quick to resolve things, so you assume our situations have already been resolved by the time our reviews appear here on Trust Pilot. HERE IS MY MESSAGE TO YOU: "You assume WAY too much." (1) My complaint against you was NOT resolved by the time my review appeared here on Trust Pilot, (2) my account is STILL being charged, and (3) you have made NO *SINCERE* attempt to resolve my complaint. Therefore, based on (1) MY experience with you, (2) based on what so many OTHER people are saying here on Trust Pilot based on THEIR own experiences with you, and (3) based on what so many other people are saying on REDDIT based on their own experiences with you, I am seriously convinced that only an exceedingly few people have ever been satisfactorily cared for by your team regarding unsubscribing from your so-called "service." MY MESSAGE TO ALL OTHER PEOPLE READING THIS: in my opinion--if you're considering doing business with Art-Gen-- F O R Y O U R O W N G O O D & Y O U R O W N P E A C E O F M I N D -- be wise and do not have ANYTHING to do with Art-Gen. PERIOD.