Artist hand Reviews 

I bought a waiting bench from Artist Hand.
When the box arrived i noticed it was missing the bag of screws to attach the legs. I immediately emailed Artist Hand, the person responded a day later and asked me to open the manual and to circle the parts that was missing, take a picture and send it through email. I did. Two days later the person emailed me saying that they had contacted the warehouse and that they were going to send me the bag of screws that i needed. They did but guess what? They send me a bag with lots of bolts, washers and 4 small screws that the waiting bench didn’t even needed. To me you guys made a mistake and i gave you the opportunity to fix it and you blew it again. I emailed artist hand again and sent a picture of the obviously wrong bag of hardware. No response. Terrible service.

The shipping was good and chair is good quality!

Good chair, really nice customer service

Super comfy my clients love it

I've been using your products for 3 years and I am very pleased with them. This is the reason for purchasing the 4 chairs for my Barbershop

The shipping came very early, I received my chair in two days. However it’s missing a bolt. Which causes my chair not to be very steady. And it doesn’t lift all the way up!

Se ven muy elegantes, buen material, son bastante pesadas, llegó muy bien empacando y la compañía de entrega fue muy cuidadosa a la hora de entrega.

Great chair...massage is excellent...took time to get used to all the modes....works well

I didn’t like the fact that I didn’t know that the chair and the hydraulic was shipped separately. One of the hydraulic parts is not working properly and I’m catching the dickens trying to get a replacement response.. other than that I love the chairs I’ve actually just made a second order Hopefully they will ship a replacement hydraulic with the second order

Is just a bad design. The seat back does not stay in the full upright position. The leg rests sag when any weight is applied.

Shipping was fast. Very impressed with the quality of the shampoo bowl/ chair combo. I can't wait to use it!

The chair is wonderful and 5 star, I selected the #2001 model and love all of the features. All works as it should and better than I expected. I was impressed how fast it was available. I surprised my husband for our 35th anniversary. He loved it, we have had 4 people come try it out!
The only reason I went down a star was the delivery company Cevo. They very professionally called and set a date and time window. I arranged my week to this day. Getting hubs out of the house so it could be set up and a perfect surprise. The day came and went with me checking my phone for hours and calling them twice to be on hold for 45 mins each time and then disconnected. I began to believe I had fallen victim to a scam. No call and no show after making their arrangement was bad. Made for a miserable day. The next day they called 45 minutes out for delivery. It ended up and worked out but it really ruined a full day with worry. I highly recommend the chair and realize the seller didn’t know the delivery company didn’t follow through the day they assigned.

My entire order has not been received. The two pack was ordered, and only ONE chair has been delivered.

Ordered 2 chairs and bolts were missing and there customer service email is a nightmare and won’t call you back to help. I thought I was ordering from an American company but the chairs were straight from china and not as big as advertised. Just be aware when ordering they ship every chair with a huge metal bar to hold everything together and I caused huge creases on your chair and headrest.

Fast delivery and great product

Fast service great product