Artist hand Reviews 

Good everything

If you're lucky, your reading the review before purchasing! I'm very dissatisfied with this purchase! I had it since Sept 4th and I cant use the chair. 9 to 10 emails no solution. Better off buying from Amazon at least you will have sufficient help or quicker return policy!

I am still waiting for a pump bar for my chair which I bought 2 weeks ago. I'm about to return it. Your customer service is terrible. You don't want to take anything back. You have an Asian woman that wants to bargain with you to keep the stuff when you pay hundreds. And hundreds of dollars. She wants to offer you $15 $25 a bunch of crap. I've bought 3 chairs from you. Only one word this 1's coming back as well.

Great awesome

Got what we needed and wanted
It’s great
Thanks

I received the chairs, found different chairs so I wanted to return or exchange, never opened the packages but because the return address was different than the sending address, I was responsible for paying the shipping which came out to over $750.00. They say there is a 60 day return policy but they don’t elaborate that it’s going to cost you. Buyer beware I guess.

Service was great. Shipping speed great. Product great. Instructions could be better. Suggest having holes under seat predrilled.

Very hard to get in contact with an agent …equipment is good but services is bad …I ordered a $140.. mat 1inch and got the cheaper one of 1/2 inch mat to get ahold of an agent is very frustrating…and there is no way to talk to anyone if ur order is wrong only by email…and need to wait for 24 hours…for anyone to respond…I threw my old 1/2 inch mats for a 1 inch to receive the 1/2 inch mat which I had order two, 1 inch mat before….

The items I ordered came in time. I was concerned because I was asked several times via an e-mail if the items were in good condition, but they were. For the price they were what I expected.

Foot on bottom of chair missing

Warning warning!!!!
Do not order from this company!!
I purchased three automated spa chairs that stopped working in 7 months. I contacted the company and received one message then they ghosted me and will not respond to any more of my emails. All I can say is please do not waste your money on this company. You will not get any help if something goes wrong with your product. The worst customer service I’ve ever experienced. Buy at your own risk!!

Great product, very responsive and will always recommend!!!

Very good business on point

Never received the item , there isn’t a number to get in contact with or a customer service representative number. I would never buy from here !!!! Stay away !!!!

The company has ghosted me. I ordered three chairs that arrived banged up and were damaged due to shipping. I contacted the company about it initially being open to replacement parts but the chairs turned out to be very unsteady and not secure enough. I decided I wanted a full return because of the quality overall. They have not honored their refund policy and I have an email exchange of 23 messages over the last 4 weeks resolving nothing. I feel like I have been scammed.

The base was a little damaged. Same with both arm rests. They have a dent/scratch on them. HOWEVER, all parts were complete and chair was easy to assemble. The quality is amazing! The chair is very comfortable. I am very satisfied with how fast I received my chair. I would order again! I was hesitant on ordering online, but after assembling was complete, I was sold. Thank you!

Excellent chair quality with great shipping. We will be back.

Shipped in a timely manner and a great product for the money.