Bromleys Art Supplies Reviews 

The quality of service is second to none - everything arrived quickly and correctly and all items were exactly as described on the website. When I did have an issue with my order the lady on Customer Services was delightful and resolve the issue without any difficulty. I shall certainly be using this company again.

Ordered Da Vinci Maestro brush set. Super competitive price and delivered the next day with no issues. Thanks guys

Don't make a mistake on your order whatever you do. If you do and wish to swap the wrongly ordered item for one which is the correct item, you will have to pay the carriage fee to return the wrong item and the reordered item will have to have the carriage paid by you also. In a situation like this, it's cheaper to shop elsewhere rather than go through all the rigmarole of re-ordering. This is not good customer relations in my mind.

Used Ken Bromley few times now to get supplies and always have been very happy with everything. The range they provide is great and customer service when contacted with either a question or like this time, to add something to order I forgot about, have been very helpful. Delivery always fast. Took bit longer than usual this time as I ordered before the New year when the shop was closed so i fully expected for it to take a while but once everything was open again, it had been delivered next day. Its also lovely to here and there receive a catalogue from them through the post to be able to take a look at everything and find things I may have not really thought to look at before. Highly recommend

Goods took over a week to be delivered but delay was due to postal strikes not Ken Bromley Art Supplies. Goods securely wrapped. Will definitely use KBAS again

Bromley art supplies failed to deliver my order via DPD to the value of £76. This is the 3rd occasion this has happend and I have started action against them and DPD to recover my lost money. I would NOT RECCOMEND anyone using the internet to order goods from this company.

Great choice of products. Ordered ecoline ink at a fab price and it arrived super quick with standard delivery. Glass Products packaged carefully and all in paper and card rather than plastic. Very happy.

Felt like it's important for me to leave a review because we need to help small companies and praise them when they do a great job.

I ordered for the first time at Ken Bromley and I was really happy with the service.
Ordered on Tuesday around 12am and received everything the day after around 9am by DPD. Incredible! And I only paid for the standard delivery!

Large range of products and good prices. Will use your service next time for sure! Everything was carefully wrapped up and arrived intact.

Thank you

I've used Ken Bromley for years. But sadly on my last attempted order they seem to have increased postage rates for the Highlands (Inverness). I emailed (no reply), then phoned them. The individual I spoke to was disinterested and didn't care so I'm now using Jackson Art with free postage. I'm happy to pay fair postage (it was £4), but not when that's gone up to over £10 for same watercolour pad.

All received on time and packaged carefully. Thanks

Just received my order from Ken Bromley Art Supplies of a couple of paint brushes. Not used yet but plan to soon. Delivery was very fast and well packed. Enclosed with the order was a photocopied note with seasonal greetings from all the staff showing individual names plus a note saying by whom the order was packed. Nice touch.

Fast delivery excellent packaging

Superb company, I’m on my 16th/17th order, never been a problem, when there has been issues, they have been my fault, adding items that I’d forgotten to order, were added to my original order, with no fuss, no bother, just a completely totally professional helpful and friendly service.
The delivery is super fast, very well packaged, very good prices, and extensive range of products with everything in stock. I don’t buy my art supplies from anyone else. They are the best in the business!!!
Highly recommended 10/10

Couldn’t be more pleased with the service. Ordered at the weekend, phoned customers service to add something to the order on Monday morning, which I paid for separately but they added to my order. I then received the package on Tuesday lunchtime, with free postage for amount spent, excellent service and customer service. Couldn’t be any better. Same quick service as I would have received from A**zon, free postage if paying over, I think £40 or £50, lovely to support them.

A very professional company. They stock a super selection of art supplies and deliver them quickly. I couldn't be happier, thank you.

I consistently use Ken Bromley as deliveries are speedy & the prices are competitive

Fantastic service, extremely professional on all accounts. Good, easy to navigate website, good, competitive prices, prompt delivery, proper invoice, well packaged and, the best bit of all this company includes a comprehensive good, 'old-fashioned' printed catalogue! On-line is great, but nothing beats being able to browse through a catalogue.
Highly recommended company for all art supplies.

Fantastic service good customer service will use you all the time and the prices are good.

I am so glad I found this company. They have been great! I have found everything I want on their website and at really competitive prices. I love Golden art products which are not cheap and KBAS keep a really good range at affordable prices. I have found that if I order over the weekend (Sunday) the goods usually arrive by Wednesday morning - brilliant service. I can't recommend this company highly enough.

Thank you for your reply. I have no emails in my spam . I am afraid we only have wifi and no airtime as we are not going out at all. I do not know why the emails are not coming through. If you could please try email again I do not like these platforms but you can understand our frustration.
Regards
Greg