A.S. Bikes Reviews 150

We’ve had our AS bikes for 15 years and couldn’t be more delighted with them. Their customer service really is exceptional- the whole family team is so knowledgeable and helpful, coupled with their friendliness and ‘can do’ attitude, we would thoroughly recommend them. Any little problems over the years have been dealt with very promptly and you just get the impression that their customers are important to them, even after several years, not just when first buying a bike. Thanks to the AS team!

Customer service was A*, every little thing was explained to us. I'm so happy with my 3 wheeler mobility scooter. I would highly recommend if you need one go visit AS. BIKES, you will not be disappointed

Bought an AS E- Trike a few years ago & have had it serviced by them every year at one of the shows they attend. They are a wonderful family, nothing is too much trouble highly recommend them

We ordered our new e-bike yesterday and received it fully charged ready to use today!! Amazing Customer Service . A Very friendly and helpful Family run Company . We have purchased bikes from this company over a span of 14 years and have always been extremely impressed with the quality of the bikes and the after service from AS Bikes customer Service is excellent. Would recommend them to anyone !

ASbikes Coventry they are second to nobody
outstanding customer service it’s a pleasure to talk to such nice human beings nothing is to difficult
The big high street companies need to take a leaf out AS bikes policy
And they will retain our custom and recommendations they are brilliant

Their customer service is second to none. They're very helpful!.

Impressive sales at Westpoint resulting in phone order. Order completed swiftly by knowlegable and most helpful team member.
Delivery on time and a terrific product.
After sales service good but unlikely to be needed given the quality of the bike.

Great support replacing a faulty battery even though it was just out of warranty.

Have had the mobility scooter for over two years now with no problems have been all round the med up glaziers in Iceland all around Canada and America /new york/Boston etc performed all aspects never let me down, at walking pace after battery recharged five. times can get 20 miles per charge customer service if required is first class cannot fault product or staff
I recommend and demastrate to people every where l go know people have bought after seeing mine
Very satisfied customer
John Lord

Excellent assistance and outstanding support.

Always a friendly wellcoming team

Bought a mobility scooter from them earlier this year and it’s been a great addition and given me some freedom back . The service was so personal from the family and more recently I needed their help with technical info so I could get a travel permit for it …… they were just brilliant , they may be small and not in high street shops but they believe in customer service . Would I recommend buying from them absolutely.

A great, family run, business. Nothing is too much trouble. I cannot recommend AS Trikes highly enough. Their commitment to their product and to their customers is second to none. Great British design built in their workshop near Coventry by the family. It just doesn’t get better.

Fantastic company that have and will always go that little bit more for there customers. they seem to pride themselves doing this and cant help people enough and in a world that we are living in like today you don't get that service everyday absolutely outstanding british company well done to all involved

Sam and the team are very helpful and knowledgeable. The bikes are very good quality and the folding method is ingenious. The battery life is very good.

Error with previous review.
Apologies

E-trike got damaged early on in an extended holiday to holland, Sam managed to get a replacement front wheel in the post and delivered to us.
Great customer service.
Nice folk to deal with.
First class response from Sam and her team.

Exemplary service, superb products !
Very friendly, helpful and generous people that own and run this amazing company.
Well done to all staff !!
Brilliant 🤩

On holiday in southern France when my 3 way switch began to play up on my bike which is now in it’s 14th year of service. I emailed Sam who handed in a replacement part to a courier who delivered it to me 4 days later. And all free of charge!
Simply astoundingly good service. I cannot speak highly enough of both the quality of product and excellence of service of this family firm.