ascendskincare.co.uk Reviews 

This body butter totally misses the mark. It's really mild and the scent doesn't last very long. It take about 3 weeks to a month to get the product to you and then it's very underwhelming. Company is not American based and ships from God knows where. I'd ask for a refund but I'm pretty sure they're going to tell me I need to pay for shipping which will probably be like a hundred bucks so definitely not worth it. Take the advice of the one star reviews

No delivery,so this 2-3 day delivery is total lies,
Sadly I've been scammed from this 0 but company ,won't reply to communication I've sent,DO NOT GIVE THEM ANY MONEY !

TOTAL GARBAGE!!! My order finally came and it's total Garbage. Trashed it. I'm not shopping with any unfamiliar brands ever again.

Title: BEWARE: Terrible business practices, stalling tactics, and fake policies.Review:Do not buy from this company. I placed an order and immediately realized the merchant was untrustworthy. I sent an official cancellation request to thier support team well before anything was processed or shipped.Instead of processing my refund, customer support ignored my requests and then sent automated stalling emails claiming they were "hand-packing" it and would ship it weeks later. They completely refuse to honor cancellations or their advertised refund policies.I had to contact my bank to file a formal dispute and chargeback just to get my money back. Fortunately, the bank sided with me instantly because the merchant's own emails proved they were holding my money without shipping anything. Save yourself the massive headache and buy from a legitimate brand instead. Avoid at all costs!

Please do not buy. The product isn't as advertised, and they will not refund your money or take the product back. The one I opened doesn't even have a scent. Please save yourself the headache. It's a lotion not a body butter. This is the response I got
Hi Eboni,

Thank you for clarifying and for explaining your concerns.

We understand that the product you received has a lotion-like consistency rather than the more solid body butter consistency you expected.

Please be advised that concerns related to odor, fragrance strength, or general product quality are unfortunately not eligible for a refund under our current policy.

We understand this may not be the resolution you were hoping for, and we’re sorry for any disappointment this may cause.

Thank you for your understanding.

Warm regards,
ASCEND SKIN Team

I originally purchased the Zeus Body Butter because I genuinely loved the scent. The first one smelled amazing, so much so that I had other people try it, and they loved the scent and were actually ready to purchase it themselves.

Unfortunately, my latest order was completely different. The scent was noticeably different from the original product I purchased, and I was very disappointed with the quality.

I contacted ASCEND SKIN and even offered to send the product back so they could inspect it. Instead, they refused to provide a refund and told me that odor, fragrance strength, and general product quality were not eligible for a refund.

What makes this even more frustrating is that their website advertises a 30 day quality guarantee and says that product-quality issues will be resolved or refunded.

I was a customer who genuinely liked the original product and was willing to recommend it to other people. They have now lost me as a customer because of how this issue was handled.

My advice: be careful before purchasing, especially if you’re expecting the same scent and quality from one order to the next.

This product is not body butter. It is extremely runny and watery. The texture resembles sanitizer more than a body butter. Company has 30 day money back guarantee but they refuse to allow the return for refund so essentially there is no guarantee, it’s all lies and they all smell like chemicals.

I would have not given you no star.The product is no good. The fragrance is week and do not last. They will not give a refund for the bad product. Do not waste your money.

This body butter does not give the sent as advertised. There is no sent as I can smell mor as my girlfriend has tried to smell. A waste of my money. Will not buy again.

I love the Phyto retinol and use it every night!