Ascent Bicycle Reviews 66

I had a terrible experience with Ascent Bicycle Seats, and I strongly recommend avoiding this product.
This seat absolutely wrecked my back. After just a short period of riding, I was dealing with soreness and discomfort that lasted for nearly a full week. A bike seat is supposed to support you—not leave you recovering like you’ve been injured. It failed in the most basic function it’s designed for.
Beyond that, the build quality is extremely disappointing. The seat feels heavy, poorly constructed, and cheap, especially considering it costs around $95. There’s nothing about it that justifies the price point.
What really pushed this into unacceptable territory was the return process. The company expects you to pay $25–$45 out of pocket to ship it back to Sweden—for a product that already isn’t worth what you paid. That’s a huge burden to put on the customer for what is clearly an inferior item.
Bottom line:
Uncomfortable, overpriced, and backed by a terrible return policy. Save yourself the pain—literally and financially—and buy from a company that stands behind its products.

Just like every bicycle saddle, It took some time to get my new Ascent saddle just right. And once I found the sweet spot, it is truly sweet. I’m not sure how Ascent made a seat this forgiving, but they nailed it. Most comfortable ride ever.

I have tried every saddle imaginable in my over fifty-nine years of cycling, including a well-worn BROOKS seat to cheap CYCLE PRO seats, even the super-heavy SPENCO GEL seat cover that I rode on for 155 miles in ONE DAY! This saddle is super comfy right off the bat, but... seeing my GALLI and CAMPY equipped NISHIKI COMPETITION gain so much weight just because of a minor comfort improvement left me shedding tears! Perhaps offering TITANIUM or at least ALUMINUM rails might take some of the sting away! Just a suggestion, as an increase in price (REASONABLE!) is worth it to us ounce saving fanatics! Thanks for tackling this perennial problem! Best regards, Thomas Vitrano.

I purchased the ascent saddle to replace the Bontrager seat on my Wahoo Kickr training bike. I was experiencing pretty severe sit bone pain after approximately 30 minutes of riding - having to stand for a while for relief. The ascent has assuaged the issue. Thank you!

Great seat once adjusted. Shipping took a while, updates were a lil slow but overall great seat.

Best Seat Ever
I bought a seat here and it is the most comfortable seat I have ever had. Good price too.

Very comfortable, made riding a pleasure again. 🚴‍♂️🚴‍♂️

Saddle is good for pain , but is to big and heavy should have got sport instead of comfort.

Great product!!! Can’t wait for the rain to stop so I can try it on the trails!!!

I purchased the sport plus seat based on the advertising and reviews. I also understood their 30 day money back guarantee with product return if not satisfied. I received the product on Tuesday March 3, 2026, put in on my bike and tried it on Wednesday March 4, 2026. After only 5 miles it was very uncomfortable and I had to put my old seat back on. I requested a refund, sent photos as requested, and got a message that they would give me a discount if I did not return the product. My purchase was in part based on the guarantee, so when I pressed them for a refund, they said I had to sent the product back to:
Ascent Ecommerce LLC
Logistikvägen 18
556 52 Jönköping
Sweden
and pay for shipping.
Obviously this is VERY deceptive if not fraudulent as they have a USA address and any reasonable buyer would expect returns would be sent to their US location. According to UPS Store it would cost at least $150.00 to send a $69.00 bike seat back to Sweden!!!
Looking back at their reviews, I did notice someone recently experienced the same issue. I wish I would have seen it BEFORE I ordered because, I definitely would not have done business with this company!
I just received a reply from ascent accepting no responsibility for their lack of transparency about the location of the return. No where on their website or return policy does it clearly state the location of returns being in Sweden and not where the product was shipped from in Wyoming. Buy at local bike store where the actually honor their return policies!!

Delivery and communication was terrible. They kept asking how my seat was when it hadn’t even arrived yet . I finally got the seat and so far has been a lot better than my previous one but will have to give it a few more rides to see.

I own a specialized Roubaix bike.
The seat I received will not go on the bike post as the seat attachment for the two seats are so different.
I do not have an answer but surely you will. i wish i would have known the configuration ahead of time.
I guess I will use the seat on my office chair so i won't feel like i wasted all of my money.
I will try to find a seat locally or find a carbon post to mount the seat on. Not sure how my fanny will handle that.

When I received my seat, the seat had a small cut on the under side. I contacted customer service and reported the damage. They immediately apologized and told me that they are sending me a new seat. I received the shipped email 2 days later. I was pleasantly surprised. Because of the customer service, I am giving Ascent a five star rating.

I am 77 inches tall. 72 years old and ride a big and heavy Specialized Roll bike about 20 miles per week. This is the best seat I have ever had. High quality and very comfortable

I purchased these gloves knowing I could try them for 30 days risk free. First it took more than two weeks for them to arrive. I wore them two times and temperatures above 40°. Neither time did they keep my hands warm. Since I knew I had a risk free guarantee, I decided that they just weren't going to work for me to keep my hands warm enough while biking. I contacted the company and asked how I returned them and was told they needed to be unused and in original packaging. I asked how that was a try 30 days for risk free. No answer on that other than they said they disagreed with me and what that meant. Since I had worn them two times they weren't returnable at all and I was offered five dollars and I could keep them. I did not want them they did not work and I pressed them to let me return them risk free. I finally gave up as they were not about to let these gloves be returned. I feel this is fraud and have reported them to my credit card company. So as I said don't believe in the "Try 30 days RISK FREE" advertising. It's not true.

This seems to be a good company with good follow up.
I now have two of the saddles and so far so good. Slightly heavier than my previous model, but the comfort is there, so I will be keeping mine.

Made the longest ride on my Lectric e-bike and only slight saddle discomfort. Couple more rides and I’ll be floating on a cloud!

Great saddle once it finally got here. Very well constructed. The memory foam has just the right amount of "give" to it for an extremely comfortable ride. The fit and finish of the saddle demonstrates that it was manufactured with care. I look forward to having this saddle on my bike for many years to come. It is a great value for the price.

I purchased the Ascent Saddle 2.0 Comfort+ after seeing the claim, “Say goodbye to uncomfortable butt pain.” For the first 50 miles, I was impressed. However, somewhere between miles 50 and 100, the discomfort returned like a bad penny.

To be completely honest, I can’t say with certainty that this is entirely the saddle’s fault. I was riding in a cheap pair of MTB shorts from Amazon, and that very well could have contributed to the issue. To test that theory, I ordered a premium pair of shorts. Since switching, I’ve noticed an improvement in overall ride comfort, which suggests the saddle wasn’t the only variable.

Ascent also advertises that the saddle is “Gentle on your back and lower spine,” offers “Maximum comfort on long bike rides,” and “Prevents tailbone pain.” In my experience, those claims have largely been true. It’s definitely an improvement over my stock seat. I recently completed a 138-mile ride, and while my backside was protesting loudly by the end, I can’t imagine how much worse it would have been on the original saddle.

Is this saddle everything to everyone? Probably not. But at its price point, it’s a noticeable upgrade and a worthwhile investment. I’m keeping it and will continue dialing it in with better shorts and small fit adjustments. Maybe one day I’ll find that “La-Z-Boy” feeling in a bicycle seat—but for now, this is a solid step in the right direction.

Deceptive return policy: Return policy does not mention that you have to ship the product to Sweden at your expense if you want a refund...as an alternative they will refund 15% and you can keep the saddle. The address on the website is in Wyoming. So much for, "Ride it for 30 days. If it doesn't earn its spot, send it back."
Please ensure your return meets the following conditions:

- Must be in good original condition
- The cost of return shipping must be covered by you as the returning party.
- We highly recommend using a tracked shipping method to avoid lost packages. If the package is lost and cannot be tracked, we will not be able to process a refund.

Please send it to the following address:

Return address:
CD ECOMS Returns Department
Logistikvägen 18
556 52 Jönköping
Sweden