Athena Home Loans Reviews 

Great to refinance.
When the bank I'd been with for 20 years couldn't meet my needs......Thankyou Athena.

It's great that Athena is fee free. Somewhat confusing in the latter stages of set up when it comes to how I pay additional funds. They use the NAB platform, that wasn't previously explained. The people are kind and patient.

Everything worked fine

I requested early settlement through my broker with Athena home loans and they immediately responded and made the process super smooth & fast. A very reliable and professional service all the way through from start to finish.

Very easy and smooth process.
Stress free experience

Prompt and clear communication from the team at Athena made for great experience.
Also reminded me of the probable stamp duty cost, which I had underestimated. Great Job

So far so good, I appreciate getting the loan firstly and my first home so thankyou. The app will be useful once I get it setup

The experience through my Mortage broker has been seemless dring a high press time of finding a suitable home. Athena gave me pre approval before auction time so I was aware of my limits on how much I could spend on my new home

Customer service is amazing, staff are very friendly and knowledgeable. Prompt replies to enquiries. So glad I was referred to Athena by friend

We were kept informed during the whole process and we were treated with much patience as we had alot going on at the same time and if anything we were holding Athena up with the process. They were extremely patient and understanding. Easy to communicate with and always helpful.

The whole process went really smooth, and the Athena team was very efficient. Good customer service and quick response.

Good but took a little long

The staff at Athena actually followed up with us right through the protracted process of moving away from our previous financial institution. It was a refreshing change not having to chase the bank. Athena took the initiative of liaising with our previous lender and ensured they kept us updated on developments throughout the process.

Being able to reach out to a personalised contact throughout the process was incredibly helpful when we had questions about our circumstances. The whole process of getting a new loan with Athena was pain free.

Athena staff walked me through the process of switching lenders from how to complete documents to bank valuation and settlement. They were really responsive to questions via email and text. There was one minor hiccup and that was rectified within a couple of hours. Looking forward to paying down this loan now without fees and with flexibiity.

The ease of the process.
Good communication.

The application process was smooth with Athena, simply provide the required information and documents, and the team took care of the rest while keeping me informed.
Thank you!

Always easy to deal with.
Customer agents for always friendly and knowledgeable

The consultants were easy to talk to, responded quickly and followed up

Can’t thank Bec enough for all her help.
Could message her anytime and would receive an answer back within minutes.
Her cheerful disposition and actual caring about any issues I had made it all so much easier to deal with.
Thanks Bec,Shriya and all the crew at Athena.
You should all be very proud of yourselves.
Ross G