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Beoordeeld met 5 van de 5 sterren

Soon after my sister moved into her brand new home she started having terrible allergy problems and nothing helped with the symptoms. They are immaculate people - knew it couldn't be dust or mold and... Toon meer

Beoordeeld met 4 van de 5 sterren

The product appears to be as advertised and working OK. Hard to measure performance. However, I had to pay $36.29 in duty and other charges. On custom form, the value was stated as $200., twice the... Toon meer

Beoordeeld met 3 van de 5 sterren

Carefully read warranty/repair/return policy. It's set up in a way which absolves Atlas of any liability due too pretty much anything that may be effective with the machines they sell. Don't think I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The order was processed within a few days, and we received it 9 days later. Everything was packaged and shipped well. The purifier was easy to assemble. Within the hour of receiving it, we had it op... Toon meer

Bedrijfsgegevens

  1. Elektronica en technologie

Informatie afkomstig van verschillende externe bronnen

Atlas California Trading Inc. was founded in 2006 and has grown to become a leader in the import/export industry. We pride ourselves in the distribution of quality home electronic products within the International retail and wholesale markets. Please take a moment and review our complete product line and do not hesitate to contact us with any questions or special needs. We sell both Hepa and Ionic Air Purifiers to retail and wholesale. With our Air Purifiers the more you buy the bigger the discount and savings. We can also drop ship the Air Purifiers for you.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

23 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 4 van de 5 sterren

Ordering was easy, effectiveness not so good

We ordered this to help control the odor in a small office. Two people share the office, and one has an offensive odor. The unit has been running on high for at least a week. It doesn't seem to be able to fully overcome the odor. It is quiet. We are going to try and move it around the room to see if that would help. We ordered it because it had an ozone component.

1 april 2016
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Fairly happy

The air purifier has only been operating for 2 weeks, but I am feeling pretty confident it is doing the job I purchased it for.

27 februari 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Couldn't be better

I've dealt with Atlas Trading for a couple of years now. I bought two air purifiers from them and I continue to purchase filters every six months or so. I've found the company to be very reliable and responsive, and the prices are good for the products they sell. I would recommend Atlas to anyone and everyone.

13 februari 2016
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Great Air Filter!

We got this air filter to help my wife be able to get up in the morning and not be so sneezy and sniffly due to her allergies. We sleep in the same room as our 2 dogs and she is allergic to one of them. The air filter has made a huge difference in her morning ! Now she wakes up and can breath and isn't reaching for a tissue ! The only thing I don't like about this filter is it puts out cold air so we have to point it away from our bed otherwise the air is uncomfortable. Other than that it is great !

24 januari 2016
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Terrible warranty/repair/return policy.

Carefully read warranty/repair/return policy. It's set up in a way which absolves Atlas of any liability due too pretty much anything that may be effective with the machines they sell. Don't think I would ever buy from them again as they clearly do not stand behind the products they sell.

13 januari 2016
Review zonder uitnodiging
Logo Atlas Airpurifier

Antwoord van Atlas Airpurifier

We test every unit before shipment, sometimes units do get damage during shipment. We stand behind all of our products and warranties. Not sure what kind of issue you have had with your unit since this the first time we hear from you, however here is our return policy which is also posted on our web site:

Refund will be given as exchange for other items only.If an item is found defective on arrival (DOA) and cannot be replaced, then we will negotiate with Customer. If the item is found defective on arrival, item must be reported within 7 days and returned to us within 14 days, customers are responsible for return shipping fees.
Please note that we will charge a 20% re-stocking fee for all items returned and exchanged. We do not cover fees incurred from cancelled orders without contact in a 24 hour period therefore we will charge 10% on any orders cancelled after a 24 hour period.

Beoordeeld met 1 van de 5 sterren

missing

have not received item code 136063
tracking # cj496696440us

8 januari 2016
Review zonder uitnodiging
Logo Atlas Airpurifier

Antwoord van Atlas Airpurifier

Your order was shipped on the day it was received on Dec 21st 2015 via USPS to Canada with the address you provided.
From the USPS tracking information below, your package was delayed due to Christmas and New year which is not under our control.
We also send you an E-mail today and provided you with this formation.

Product & Tracking Information
Postal Product:
Priority Mail International Parcels
Features:
International Parcels
DATE & TIME
STATUS OF ITEM
LOCATION
January 8, 2016 , 7:06 am
Processed through Sort Facility
MONTREAL, CANADA

Your item was processed through a facility in MONTREAL, CANADA on January 8, 2016 at 7:06 am. The item is currently in transit to the destination.
January 8, 2016 , 7:05 am
Customs clearance processing complete
CANADA
January 6, 2016 , 9:55 am
Held in Customs
MONTREAL, CANADA
January 6, 2016 , 9:53 am
Customs Clearance
CANADA
January 6, 2016 , 9:53 am
Processed Through Sort Facility
CANADA
December 30, 2015 , 1:15 pm
Departed
Montreal, CANADA
December 29, 2015 , 8:15 am
Departed
Montreal, CANADA
December 28, 2015 , 6:04 am
Arrived
Los Angeles, UNITED STATES
December 23, 2015 , 8:14 pm
Processed Through Sort Facility
ISC LOS ANGELES CA (USPS)
December 23, 2015 , 8:13 pm
Arrived at Sort Facility
ISC LOS ANGELES CA (USPS)
December 23, 2015 , 5:26 am
Departed USPS Facility
SANTA ANA, CA 92799
December 22, 2015 , 7:45 pm
Arrived at USPS Facility
SANTA ANA, CA 92799
December 22, 2015 , 6:13 pm
Departed Post Office
SANTA ANA, CA 92703
December 22, 2015 , 4:30 pm
Acceptance
SANTA ANA, CA 92703
December 21, 2015
Pre-Shipment Info Sent to USPS

Beoordeeld met 4 van de 5 sterren

Product good but paperwork problems

The product appears to be as advertised and working OK. Hard to measure performance. However, I had to pay $36.29 in duty and other charges. On custom form, the value was stated as $200., twice the advertised cost ($99.70 Can. dollars), and it was classed as "machinery". In total, I actually paid $149.45 CA, plus the $36.29. In addition, Creative Market charged my account $53.34; $16.41; & $12.31. These were refunded, but I lost some due to the different exchange rates. Something needs to be done to clarify and simplify this process. Also Atlas Cal. Trading forms showed two different costs???

7 januari 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beyond expectations!

Soon after my sister moved into her brand new home she started having terrible allergy problems and nothing helped with the symptoms. They are immaculate people - knew it couldn't be dust or mold and their dogs are hypoallergenic. I read about microscopic "pollutants" newly constructed houses give off. I looked for weeks on the I-net for just the right room purifier and ordered the Atlas Tower HEPA/VOC Air Cleaner with Ionizer. She said it worked almost immediately! Ordered on Monday right before Christmas and it was delivered early Thursday morning that week. They love it and now she wants one for work! Thank you - highly recommend!

7 januari 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great c/s and great product!

Have purchased 2 air purifiers this year and am extremely pleased with both units. C/s was extremely helpful assisting me with the product that best suited my requirements.

6 januari 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ease of Use

The machine is the best air purifier we have used in our home. Love the way you can adjust the working hours and the set the level of power being used. It is just an excellent machine for the money.

6 januari 2016
Review zonder uitnodiging

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