NavaFresh Australia Reviews 

115
•
TrustScore 3.5 uit 5

3,7

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

First. I am sure it was my mistake ordering sanitary pads instead of incontinence pads. Being almost 95 and male insanitary pads not exactly relevant. No idea what I ordered but at a guess my... Toon meer

Beoordeeld met 4 van de 5 sterren

I am happy with the quality of the Moycroft derby walking stick you sent me. It's solid and I like the simple, comfortable design. I ordered it on 17 November and it arrived about 15 December. And... Toon meer

Beoordeeld met 5 van de 5 sterren

The experience each of the 3 times has been great. Quick delivery of my favorite chewing gum which I had not been able to source otherwise here in Australia

Beoordeeld met 3 van de 5 sterren

I bought an ultrasound Physio treatment machine from Navafresh Australia recently. While the machine appears to be quite serviceable & seems quite a solid unit I was not fully impressed. The biggest p... Toon meer

Bedrijf heeft geantwoord

3,7

Gemiddeld

TrustScore 3.5 uit 5

115 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,7

Alle reviews

(115)

44 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Scam website

Scam website. Not Australian based despite the sydney address.
I purchased 2 of what was advertised as a box of silicone sheets. They sent me a 2 single sheets (not the boxes) and they were in a worn/used pouch.
Misleading description on their website with images that do not depict what they send you. When contacted, I was told the images are for illustration only.
No comment was given regarding the confusing description (description says its scar gel, cream, tape, sheet) except to infer that they dont specify the number of sheets I am purchasing and therefore I shouldn't have assumed it was a box of them.
They have offered a refund if I send the product to the US. Supposedly their Australian address is only for mail and not returns.
The website appears to be Australian and it is not reasonable I have to pay $40 plus to send the items to the US. The representative said it is because they came form the US warehouse. Funnily enough I can see they were sent from India which last I knew is not the US.
Warning* do not buy from here, they are scammers.

25 juni 2026
Review zonder uitnodiging
Logo NavaFresh Australia

Antwoord van NavaFresh Australia

Hi Val,

We regret that the product didn’t meet your expectations. We value your feedback and will work on improving our products.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
NavaFresh

Beoordeeld met 3 van de 5 sterren

Recibí lo que esperaba

Recibí lo que esperaba. El dulce de leche havanna es el mas parecido al dulce de leche Argentino.

El envío tardó 1 mes mas de lo pactado en la compra

29 mei 2026
Review zonder uitnodiging
Logo NavaFresh Australia

Antwoord van NavaFresh Australia

Hi Alvaro,

Thank you for your feedback. However, we cannot trace an order corresponding to this review. Could you please share the order ID? This will help us address the matter quickly.

Regards
NavaFresh

Beoordeeld met 1 van de 5 sterren

Order Cancelled After One Month Without Any Update

I ordered a bath stone and even paid extra for shipping, but after waiting for over a month, I had to contact your customer service myself for an update. I first tried calling the contact number multiple times, but there was no answer, so I then emailed your team. Only after I followed up was I informed that my order had been cancelled due to unavailability.

If the item was unavailable, why was I not informed earlier instead of being left waiting for over a month? This has been very disappointing, especially after paying extra for shipping and receiving no communication from your side unless I contacted you first.

8 mei 2026
Review zonder uitnodiging
Logo NavaFresh Australia

Antwoord van NavaFresh Australia

Hi Delma,

We sincerely apologize for the inconvenience you have experienced. We understand that you are not satisfied with the service provided, and we assure you that we will thoroughly investigate the issue and take corrective measures.

I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.

Thank you for your understanding and patience.

Regards
NavaFresh

Beoordeeld met 3 van de 5 sterren

Wait too long

Wait too long

29 april 2026
Review zonder uitnodiging
Logo NavaFresh Australia

Antwoord van NavaFresh Australia

Hi Jimmy,

We apologize for the delay in your order. Your feedback is important, and we are reviewing our delivery timelines.

I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.

Thank you for your understanding and patience.

Regards
NavaFresh

Beoordeeld met 1 van de 5 sterren

I gave one start because zero stars is…

I gave one start because zero stars is not possible. I have been waiting 8 weeks to receive an arm brace for a broken arm. After emailing several times questioning deliver timeframe I was assured “the team” and “relevant department “ would be in touch to confirm delivery. After finally receiving shipping notification at week 2 I thought it might arrive and heal my arm, but no , here we are at week 8 and no brace. Good news is my arm is healed, but my wallet is still broken. I’ve asked several times for a refund but the “team” assure me it will arrive.
Bottom line is this a a company in India pretending to be Australian
Buyer beware! Don’t waste your time or money! Negative 5 stars from me

23 april 2026
Review zonder uitnodiging
Logo NavaFresh Australia

Antwoord van NavaFresh Australia

Hi Ryan,

We sincerely apologize for the inconvenience you have experienced. We understand that you are not satisfied with the service provided, and we assure you that we will thoroughly investigate the issue and take corrective measures.

I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.

Thank you for your understanding and patience.

Regards
NavaFresh

Beoordeeld met 3 van de 5 sterren

Ultrasound machine had wrong plug not mentioned

I bought an ultrasound Physio treatment machine from Navafresh Australia recently. While the machine appears to be quite serviceable & seems quite a solid unit I was not fully impressed. The biggest problem was that it had a power plug for India - so not usable in Australia as is. Adaptors are rare for this plug. So the best option was to have an electrician attach an Australian power plug, which was an extra $22. It wasn’t mentioned anywhere on the website etc that this (Indian) plug was attached. The instruction manual was some A5 size photocopies. The price was good & delivery was after 5 days.

8 april 2026
Review zonder uitnodiging
Logo NavaFresh Australia

Antwoord van NavaFresh Australia

Hi Paul,

We apologize for the inconvenience regarding your product. We’re reviewing the situation and appreciate your understanding. I have sent an email to your registered email ID and would kindly request you to liaise with me over the same email thread for further correspondence. We hope you will give us another chance in the near future.

Thank you for your understanding.

Regards,
NavaFresh

Beoordeeld met 1 van de 5 sterren

If you like dealing with idiots from…

If you like dealing with idiots from O/S when items are heat affected then go ahead , this purchase was a huge nightmare , dealing with a different person each time with no results

11 februari 2026
Review zonder uitnodiging
Logo NavaFresh Australia

Antwoord van NavaFresh Australia

Hi Shane,

Thank you for your feedback! However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.

Thank you!
NavaFresh

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