NinthAvenue Australia Reviews 

Great selection easy ordering and fast service.

Excellent service and great service for and information about the product 👏 👍 👌 I really enjoyed 😉

Great quality and selection of products. Found the tweezers hard to find in Australia. Very good customer service communicated well. Fast dispatch and packed securely.

I ordered Dr Groot shampoo and conditioner bundle and after a month only received the conditioner. I emailed them in regards to the incomplete order and never received a reply. I have just spoken to someone in India and so the saga continues, 6 weeks on.

Extremely good customer service, very happy with the product

Derek’s one star review scared me (I am 70). I was stressed out for over a week. Even locked my credit card. The products I ordered arrived safely. I am very grateful to have the products as not available in Australia. Thank you Ninth Avenue. My stress was totally unnecessary!!

got exactly what wanted in a very timely fashion
great service

The product was delivered quickly I still not sure yet if the product works but I’m happy so far on how it makes my skin feel

Healfast is one great product. Ninth ave kept me up to date.

I had difficulty finding the unit I wanted either in store or on line so was happy to find it available through Ninth Avenue. The price was reasonable considering it was shipped from the US and they kept me informed of it's delivery progress. In due course it arrived with no problems

What a find!!!! Great product and speedy arrival. Very reasonable price - will certainly buy more from this fabulous site.

Do not deal with this company. It is an elaborate scam. Placed online order. Received 3 emails. 1 from one email address saying request received. A second email from a different email address saying item processing. A third from another email address saying item sent with tracking link and number to courier company DHL. The tracking number doesn't exist and they were asking for an AUS 1.85 customs tax. And the in progress bar at top of page had word taked. There is no such work as taked - it is grammatically incorrect. Alarm bells were ringing so I blocked my card. Then during business hours I rung a number linked to this company which you could hear go through a couple of exchanges. A foreign male voice answered and I asked him a few questions. I asked him where he was and that I thought their email to me was fraudulent. He said that is not an email from us. I said then why does this email have all the information about this purchase. He could not answer. He said he was in the USA. After hanging up I rung them again on same number. This time I got a female foreign voice. I asked again where she was. This time she said India. This was enough for me. A complete scam. I then rang my bank and ran through all the details of this transaction. They said luckily I had blocked my card as someone had attempted to make a 2.5k purchase on it. My cards are being replaced but the initial transaction amount is probably gone. The bank is going to run a fraud case so will see what happens. Don't get caught out with this company. Even with alarm bells ringing I nearby got scammed big time

I was a little worried at first, the order took awhile to get proceed. Further more, later I found out they are actually not located in Australia even though they website makes no mention of this.

Anyway, I took awhile, but the goods did arrived. They could've be a little more up front about where the goods are actually location. But overall not a scam.

This Company must be another Scam Company.
Only excuses when it comes to follow up on shipments.
Do not order anything from NinthAvenue as you will loose your money.
We receive always generated emails back when we complain and ask for the ETD, that our order will be dispatched in about 2-3 weeks with the same content and nothing is happening. This is now about 8 weeks already.

The product that I ordered arrived in excellent condition.
No delay in postage.
I am very happy.

It took a while to come but once arrived it’s perfect definitely what is advertised

It is wonderful to see that when you place an order and it arrives on time and the item ordered is correct and not a fake or incorrect. Thank you I will use you again,

Beautiful product, I usually buy the shaving brush in Germany but this brush is of equal quality.
Delivery was on time.
Thank you very much.
Hans

I ordered some goods to be delivered to Australia and was delighted that they arrived within a reasonable time well packed and ready to use.