Audrey's Reviews 

246
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

Superb chocolates and beautifully packed. Such a pleasure to open and eat. With great pick your own option. You can customise what chocolate and what flavours you want. A fabulous choice on offer. I l... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Compiling a 'treasure chest' theme - I purchased Seagull Eggs chocolate/Loretta the Lobster......and Audrey's hit the spot. Very friendly helpful staff throughout. Speedy dispatch and delivery. Highly... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I stumbled across Audrey’s chocolates last year and they have been a major contribution in my current ( and hopefully last) romance. At the age of 78 I thought I knew all the way to woo a woman.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’ve been a fan of Audrey’s Chocolates for years and have received and gifted them on many occasions. I actually visited their premises recently and was very impressed by the shop and the delightful o... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Chocolatier
  2. Chocoladefabriek
  3. Chocolaterie

Geschreven door het bedrijf

Audrey’s Chocolates, the oldest chocolatier in Sussex, has been delighting chocolate lovers with its handcrafted creations since 1948. Known for its artisanal chocolates, this family-run business has become a symbol of quality and craftsmanship, attracting customers from across Sussex and beyond.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

246 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(246)

176 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Beautiful chocolates

Beautiful chocolates, nicely presented, quickly delivered, what's not to love? Will definitely be ordering again.

26 augustus 2025
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Antwoord van Audrey's

Dear Jacqueline,

Thank you so much for your lovely feedback !

All the best,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Excellent chocolate

Excellent chocolate. I particularly love the "pick your own" fondants.

27 augustus 2025
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Antwoord van Audrey's

Dear Anne,

Thank you

We love that you are a fan of pick your own. We don't know anywhere is in the UK that has such a broad range of options to customize!

All the best,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

What made the experience great?

What made the experience great? It was receiving the delivery - opening the box - the waft of chcolate from it - the delicious chocolates inside - nothing like it really!

26 augustus 2025
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Antwoord van Audrey's

Dear Caroline,

What a delight to read this - this makes us all very happy and what Audrey's is all about doing!

All the best,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

It is always a treat with Audrey'

I have enjoyed chocolates from Audrey's my whole life. It's a special treat that I'd recommend to anyone for a gift or simply a little self indulgence.

26 augustus 2025
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Antwoord van Audrey's

Dear Jonathan,

Thank you for your kind review and your years of loyalty! This means the world to us.

All the best,
The Audrey's Team

Beoordeeld met 3 van de 5 sterren

Disappointed

Disappointed. My pink hat box seemed very small. I also ordered a Queens box as well. The delivery timescale was great however (despite 3 emails to the company) there was absolutely no communication or replies from them whatsoever. Id be hesitant to order again

26 augustus 2025
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Antwoord van Audrey's

Dear Amanda,

Thank you for your honest feedback. The 340g Pink Hat Box is a double-layer selection and one of our largest hat boxes, so we haven't had a complaint about its size before.

With regard to your emails, these were sent over the bank holiday weekend and immediately afterwards, when we were experiencing a particularly busy period with some staff away. Unfortunately they were missed — something that rarely happens, as most customers comment positively on our service. We are really sorry that you didn't get a reply.

A member of our team will be in touch with you tomorrow to follow up directly.

We’re glad your order arrived promptly, and thank you again for choosing Audrey’s.

The Audrey’s Team

Beoordeeld met 5 van de 5 sterren

Efficient delivery and beautiful…

Efficient delivery and beautiful packaging.

26 augustus 2025
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Antwoord van Audrey's

Dear Sara,

Thank you so much for your kind words! We’re delighted you enjoyed the packaging and that your order arrived quickly.

Best wishes,
The Audrey’s Team

Beoordeeld met 5 van de 5 sterren

Exquisite

The chocolates were well packaged and delivered on time. They taste great and look lovely.

29 juli 2025
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Antwoord van Audrey's

Dear Anne,

We're thrilled to hear that you loved the taste, packaging, and presentation.

Best wishes,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Excellent as always

Excellent as always

28 juli 2025
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Antwoord van Audrey's

Dear Nick,

Thank you for the feedback!

The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery

28 juli 2025
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Antwoord van Audrey's

Dear Natalie

We're glad to hear you were happy with the fast delivery. We appreciate your feedback!

The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Simply the Best! ;0) My order arrived on time and in perfect…

My order arrived on time and in perfect condition.
I ordered a variety of different things Turkish Delight, two types of jellies and the most delicious chocolates. Everything tasted exactly as it should do, soo very good!

26 juli 2025
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Antwoord van Audrey's

Dear Keith

We're so happy to hear that your order arrived perfectly and that you enjoyed all the treats, especially our chocolates! We can't wait to welcome you back for more deliciousness.

The Audrey's Team

Beoordeeld met 4 van de 5 sterren

The presentation was lovely

The presentation was lovely. There were a lot of the same chocolates and not many varieties. There seemed to be a lot of cream centers.

26 juli 2025
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Antwoord van Audrey's

Dear Neenah,

We're glad to hear you enjoyed the presentation. We appreciate your comments on the variety of chocolates and will take them into consideration as we continue to improve our selection and we are going to make a change to our fill.

Best wishes and thanks for the feedback,

The Audrey's Team

Beoordeeld met 5 van de 5 sterren

My order was delivered in 2 days of…

My order was delivered in 2 days of ordering. The chocolates are delicious and I will definitely be ordering again for Christmas

25 juli 2025
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Antwoord van Audrey's

Dear Diane,

We're thrilled your order arrived so quickly and that you enjoyed the chocolates. We can't wait to serve you again this Christmas!

The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Incredible chocolates

Incredible chocolates. If you are old enough to remember the Thornton strawberry fondant pig and wondered what it would be like with insanely good chocolate and filling made with real ingredients, then I suggest you order some of the strawberry fondants.

Presentation and packaging are extremely high end. I’d be very happy to give this as a gift to someone.

Owner got back to me very quickly when I had a query about delivery and I had them in my hand two days later and “accidentally” ate two of them for breakfast. It’s important to test these things. I have a few other flavours to try as well….

19 juli 2025
Review zonder uitnodiging
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Antwoord van Audrey's

Thank you so much for this glowing review — we’re absolutely delighted you enjoyed the strawberry fondants (even for breakfast… we fully support the cause of thorough testing!)

Best wishes
The Audrey’s Team

Beoordeeld met 5 van de 5 sterren

New favourite chocolates and sweet…

New favourite chocolates and sweet treats! The perfect milk chocolate, so smooth and delicious. The coconut ice is incredible, and I know will be a new staple. The packaging is beautiful and has so many thoughtful details, so much so that I will definitely be reusing the boxes when I’ve finished with them (which won’t take long!)

15 juli 2025
Review zonder uitnodiging
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Antwoord van Audrey's

Thank you for your kind and thoughtful feedback - we are so pleased you enjoyed our products and new packaging and hope to see you back soon!

Thank you
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

My favourite fondant creams

Being able to choose which flavours you want, in increments of 3, is delightful and all of Audrey's creams are delicious, with great taste and texture

3 juli 2025
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Antwoord van Audrey's

Dear Rosemary,

We're so pleased you enjoyed picking your own flavours and thank you for the lovely compliment on our creams!

The Audrey’s Team

Beoordeeld met 5 van de 5 sterren

Absolutely delighted

Absolutely love these chocolates. Customer service is also really good. I ordered about a week before I needed to gift them and got concerned as I had no despatch details. After emailing I received a reply within hours stating they delayed shipping due to extreme heat which hadn’t even occurred to me, but had upgraded my delivery to 24 hours to arrive in time. Thought this was a really nice personal touch ensuring the product arrives perfectly as it should.
The chocolates looked so amazing I decided to treat myself to a box, two orders in as many weeks and I’m so happy I stumbled across Audrey’s.
Thank you

2 juli 2025
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Antwoord van Audrey's

Dear Donna,

Thank you so much for your lovely review! We're glad the chocolates arrived safely and are thrilled you treated yourself too. Your kind words mean a lot to all of us at Audrey’s.

The Audrey’s Team

Beoordeeld met 5 van de 5 sterren

Flavour

The product arrived in good time and the flavours of the product were excellent.

30 juni 2025
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Antwoord van Audrey's

Dear Paul,

We're delighted to hear you enjoyed the flavours and that your order arrived promptly. We look forward to serving you again soon!

Best,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Delicious chocolate

I choose a selection of chocolates from the counter and all of them were delicious. Very friendly and helpful staff. Will be back.

28 juni 2025
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Antwoord van Audrey's

Dear Richard,

We're so glad you enjoyed your chocolates and had a great experience with our team. We look forward to welcoming you back soon!

Best,
The Audrey's Team

Beoordeeld met 5 van de 5 sterren

Great quality

Great quality and delicious chocolates, highly recommend, you can’t help but go back for more.

26 juni 2025
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Antwoord van Audrey's

Dear Michael,

Thank you for your thoughtful feedback. We’re pleased to hear you appreciate the quality and taste of our chocolates. We look forward to giving you a joyful experience again soon.

The Audrey's Team

Beoordeeld met 5 van de 5 sterren

The Very Best Chocolates

Tremendous choice of brilliant chocolates
Excellent packaging and delivery arrangements
Thoroughly recommended

26 juni 2025
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Antwoord van Audrey's

Dear Keith,

Thank you for your wonderful feedback. We're delighted that you were impressed with our chocolate selection, packaging, and delivery service. Your recommendation is greatly appreciated, and we look forward to welcoming you back soon.

The Audrey's Team

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