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Auree Jewellery Reviews 

2.119
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very pretty, delicate chain with oval moonstone set horizontally. Delivery quick and the presentation box containing the necklace is tied with a neat ribbon bow.

Beoordeeld met 5 van de 5 sterren

Had to buy a replacement item due to the original being lost. The service received was exceptional. Helped to recreate an order from 2022 and went above and beyond to ensure the item was turned around... Toon meer

Beoordeeld met 5 van de 5 sterren

The most fabulous customer service! Firstly you can actually speak to someone and secondly, in my case, they could not have been more helpful. I had made a mistake on my order and the lovely lady I sp... Toon meer

Beoordeeld met 5 van de 5 sterren

I was looking for a special gift for my granddaughter on her 21st birthday and found a beautiful gold bracelet at Auree. I know it will make her smile as it will suit her to a "T". The item arrived,... Toon meer

Bedrijfsgegevens

  1. Sieradenwinkel
  2. Winkel in modeaccessoires
  3. Juwelier
  4. Sieradenontwerper
  5. Sieradengraveur
  6. Juwelengroothandel

Over Auree Jewellery

Geschreven door het bedrijf

Founded over a decade ago by Amelia, Auree was born from a simple belief: beautiful jewellery shouldn’t be hidden away for special occasions, it should be part of your everyday story.

All our pieces are made with the highest quality solid Gold, Sterling Silver, Gold Vermeil, and natural gemstones. Made in small workshops all over the world, each piece holds a story. Our jewellery is not for keeping hidden away in a box but to wear, enjoy and love.

At Auree, we’re not just making jewellery—we’re creating the pieces that will accompany your greatest moments, your ordinary days, and everything in between. Because the most beautiful jewellery isn’t the kind you save for someday; it’s the kind you wear today.

You'll find us regularly appearing in Sunday Times Style, Mail on Sunday YOU, ES Magazine, Harper’s Bazaar, InStyle and Grazia. And you know they know.

All orders are beautifully gift wrapped, and offer a variety of delivery options including FREE UK delivery for orders over £75 plus, guarantee next day services too.

To just like your Auree jewellery is not enough for us, we want you to LOVE it. So if you wish you’d chosen something different, we are always happy to exchange or refund (see our returns page for more details).

If you have any queries about our range of jewellery, give us a call, speak to us on Live Chat or send us an email. We're here Monday to Friday 9am to 5.30pm and you'll get a speedy answer during office hours, or the next working morning if you email us in the evening or at a weekend.

Free Five Year Guarantee

We are confident of our quality

We are proud to offer a free five year guarantee for all our customers. We want you to wear your jewellery every day. Our pieces should be the perfect partner; built to deal with the daily grind and travel through life with you. We use premium materials chosen to be beautiful and resilient, to ensure they are made to last. We stand by our quality promise, which is why every piece of Auree Jewellery is guaranteed for five years from the date of purchase. If our design lets you down, the gold vermeil plating needs a little pick-me-up or something completely unexpected happens to your jewellery we will fix or replace it completely free of charge. Even if your jewellery was bought as a gift, or purchased from one of our lovely stockists. We’ve got you covered, no questions asked, and that’s our promise to you. See more details on our FAQ page.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,9

Alle reviews

(2.119)

109 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Unfortunately my bracelet broke but the…

Unfortunately my bracelet broke but the customer service was incredible and I had a new one sent out to me within two days of contacting them! Amazing customer services! Will 100% buy from them again!

25 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The bracelet was lovely albeit a little…

The bracelet was lovely albeit a little tight on my wife's wrist.

I contacted Auree and they immediately offered to extend it and once they received it they then did the work and the bracelet was back in a few days!

My only comment being it might be a good idea to give size options so that people can choose a longer bracelet in necessary.

18 februari 2026
Beoordeeld met 5 van de 5 sterren

Lovely jewellery

Lovely jewellery, packaged well and arrived very quickly.

23 februari 2026
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Antwoord van Auree Jewellery

So pleased you love your Auree Jewellery, we hope to see you back again soon! Best, Auree

Beoordeeld met 5 van de 5 sterren

Great jewellery

I love Auree jewellery. It’s great quality and stands up to the test of time.

23 februari 2026
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Antwoord van Auree Jewellery

Thank you so much for your kind words, really does mean a lot! Best Auree

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service, quick response and very helpful.

5 maart 2026
Review zonder uitnodiging
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Antwoord van Auree Jewellery

So glad we were here to help! As a small team that really means a lot. Best, Auree

Beoordeeld met 3 van de 5 sterren

Ordering very efficient

Ordering very efficient. But necklace received was much smaller and thinner than shown.

27 januari 2026
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Antwoord van Auree Jewellery

Dear Joan, we are so pleased to be able to help you over email regarding the chain you ordered not being what you expected. The nature of selling online means it can be hard to represent size and scale and so we have three photographs and always offer a 100 days free return. If there is anything further we can do to help, please do not hesitate to get back in touch via email. Best, Auree

Beoordeeld met 5 van de 5 sterren

I've bought several items from Auree…

I've bought several items from Auree and have not been disappointed with any of my purchases. Items are beautifully made and customer service is excellent.

29 januari 2026
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Antwoord van Auree Jewellery

Thank you so much for your kind words - as a small team it really means a lot! Besrt Auree x

Beoordeeld met 5 van de 5 sterren

Very beautiful ring at a wonderful…

Very beautiful ring at a wonderful price. Prompt deliver and follow up messages. Excellent customer service as always.

23 januari 2026
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Antwoord van Auree Jewellery

So pleased you love your ring! We're always here to help, so I'm glad you had such a wonderful experience. We hope to see you again soon! Best, Auree x

Beoordeeld met 5 van de 5 sterren

A great experience!

I am so delighted with the 2 bracelets I bought online. They arrived very quickly, were beautifully packaged & I think they are even more beautiful than I was expecting them to be.
Thank you Auree for such a great online shopping experience!

23 januari 2026
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Antwoord van Auree Jewellery

You are most welcome! We're so pleased you love your bracelets, and as a small team your kind words really do mean the world. Thanks so much and we hope to see you back again soon. Best Auree x

Beoordeeld met 5 van de 5 sterren

I am really pleased with my lovely…

Edit added 11th March: the lovely people at Auree have now added an extender and a new larger clasp for me. Their very personal customer service is second to none. Thank you.🙏🏼
…….
I am really pleased with my lovely Topaz bracelet which matches other jewellery I have. It was beautifully packaged and arrived very quickly. My only slight disappointment is that it isn’t a bit longer as I would like to have a little dangly bit of chain after the clasp. The clasp was also very fiddly to do up so I am leaving it on all the time.

21 januari 2026
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Antwoord van Auree Jewellery

Hi Sue, Blue Topaz is one of our favourite stones too! Sorry you're finding the clasp tricky, we can always add an extender or change the clasp if it's causing you too much discomfort. Simply drop us an email at contact@aureejewellery.com for further help. thanks so much, Auree x

Beoordeeld met 5 van de 5 sterren

Efficient

Efficient, quick and lovely.

6 januari 2026
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Antwoord van Auree Jewellery

So pleased! Hope to see you again soon! Best, Auree x

Beoordeeld met 5 van de 5 sterren

Beautiful necklace

This was my first order from this company and it was very positive. I ordered the Barcelona March Blue Topaz Birthstone Necklace and it’s just lovely with the gold station beaded chain and the blue topaz is clear. The quality is amazing & the shipping was overseas to the USA was prompt.

20 januari 2026
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Antwoord van Auree Jewellery

Thank you so much for your kind words, and we're so pleased you love your necklace - such a great choice! We hope to see you again soon! Best, Auree x

Beoordeeld met 5 van de 5 sterren

Gold Bangle product

Lovely product. Fast service. Would use again

16 januari 2026
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Antwoord van Auree Jewellery

Great news! thanks so much, and we look forward to welcoming you back! Best, Auree x

Beoordeeld met 5 van de 5 sterren

Stunning ring

Stunning ring. Excellent dispatch and communication. Sadly just that bit too tight on my (admittedly) large hands. So disappointing but not the brand’s fault.

15 januari 2026
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Antwoord van Auree Jewellery

Such a shame the fit wasn't quite right, we hope you find some other Auree piece you love in the future. Best, Auree x

Beoordeeld met 5 van de 5 sterren

Great service

I got a very prompt response when I enquired about replacing an earring I had lost. Unfortunately one wasn’t available but I went with a recommendation for a pair with same setting in a slightly different tone. I received them by mail in a few days.

14 januari 2026
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Antwoord van Auree Jewellery

So great that we could find a solution for you - always here to help! thanks so much and hope you've enjoying your new earrings. Best, Auree x

Beoordeeld met 2 van de 5 sterren

Luckily I bought in the sale

Luckily I bought in the sale, both pendants are tiny - definitely not worth full price

13 januari 2026
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Antwoord van Auree Jewellery

Dear Nicky, So glad Amelia was able to help you directly via email. We're so sorry the pendants were not quite suitable for you, but great that your daughter-in-law loves them! Do always reach out if there's anything else we can help with. Best, Auree x

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