Auris Reviews 

I like the customer service they provide. Fast, quick, and easy to contact them.

Auris is better then Heartland by far. Their agent's are amazingly easy to contact and are always willing to help. Reporting needs some work but other then that they are great! Just ran into some issues and they did not give up until they were solved!

Auris Payroll is very user friendly. The integration from our old payroll system to Auris was easy and smooth. The pricing is very reasonable and support is excellent. The Auris team is very helpful and I enjoy working with them.

They bought the previous company we were with. It has been a very smooth transition. We are now assigned a representative. She has been very helpful and has been great to getting back to me quickly when I have questions. We are definitely staying with Auris!

Aursi and the team have been so good to me. I am constantly wearing so many hats and doing so much as the operations manager that they assist me in every way. The team is amazing and friendly beyond what I could have expected. I left Gusto for Auris and so glad I did. cant wait to see even more on what they can do to help.

Auris was relatively easy to set up and implement, but it was a bit time-consuming in the building process. However, once the system is up and running, we love it. It is also very user-friendly, so staff members love it too!

Auris provides reliable payroll services that allow you to focus on running your business. The ones working with you are dependable, and diligent to accommodate your needs. The cost for their services is lower than what I was paying another company.

I find Auris to have great service and works well with submitting the payroll on a timley matter. Auris has made it so easy to work with and has been so helpful when there is an issue.

I find using Auris to enter and process my payroll hours easy to use as well as the new hire features. It is quick and convenient especially for needing to process payroll on a weekly schedule and for quickly handling onboarding/off-boarding with the turnover in our industry. Our representative is very helpful in keeping me up to date on features I may need and answers any questions or concerns in a timely manner.

Auris has flexible feature sets and can handle complex payroll needs. Their customer service is excellent overall. Payroll is handled on time and they are always available for a call. Reporting could be easier and more built in reports would be nice instead of creating custom reports. We like that there is an HR partner available as well as the labor law subscription. We have had issues with the debit card option they outsource to and mostly our issues have been around the payroll support team and onboarding support team not being 1 team and that there are too many urls to login to. Another challenge we have is we have multiple locations under one EIN and cannot have separate client accounts within Auris.

My local rep David Peterson is great The internal service team handles everything quickly. For someone who never had to worry about payroll in the past they've made everything so simple. I really appreciate the partnership.

We've used Auris since 2015 and have been pleased. There have been a few hiccups along the way, but were resolved. Overall, I love the fact that I don't have to submit quarterly reports on my own; Auris does it all for me, which saves quite a lot of time. Payroll is processed each pay period on time and I don't recall there ever being an issue. If you do payroll yourself, I highly recommend outsourcing to Auris.

I’ve been using this payroll company for 7 years and have always had a great experience. My representative, Lars Larsen, is always reliable and helpful. Whenever I have a question or an issue, I can contact him and he always makes sure it gets resolved. I truly appreciate his support and highly recommend their service.

We have been very happy with Auris payroll and will continue to use them in the future. We love having our payroll automated and not having to worry about it!

Auris made it really easy to sign up for payroll services. We went in to this not knowing anything about payroll taxes and withholdings and Auris handled it all for us.

A stellar experience with hands down great service and great reps. My Rep Vanessa has been there every step of the process and is always available to get any answer I might need, her whole Team is very responsive, communicative with clarity every engagement. This payroll company is unlike any other with the pure dedication to their customers with 5 star service at every corner!!!

Very helpful payroll system, especially with the option of direct deposit. The representative that I spoke with, Nicole, was and still is extremely helpful. Has been in contact with me numerous times since I first set up my payroll with Auris.

Auris is very user friendly and easy to navigate. David Peterson was the representative that helped me get our account set up and it has been a seamless process. Highly recommend talking with him if you or your company is in need of payroll services!

The Team at Auris, specifically Sami, made our transitions from our previous payroll system to theirs an absolute breeze. Constant thorough communication and detailed training sessions gave us the confidence we needed to move forward on our own when we were ready. Amazing customer service, amazing system!!

Auris (formerly Heartland) payroll performed very poorly for our small company. I would not recommend them based on my experience. Once they sent me (30) W2 forms for another company, told me to shred them, and then subsequently demanded that I sent them the shredded material. After we moved to a neighboring state, they continued to make UC deductions for the original state for a period.