I initially received a locked device. I contacted customer service, they organised return mail then sent me an unlocked replacement. Although both devices were sold as used with some signs of ware and... Toon meer
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Lees wat reviewers zeggen
My experience was very predictable quality of the machine was good to great I had a slight problem under standing the sliding cover that covers the camera thinking the camera was defective but it was... Toon meer
I recently purchased this HP laptop and have been very pleased with it. The laptop is in excellent condition, and both the charger and power cord are also in great condition. I took my time setting... Toon meer
It's an easy and direct deal to purchase the A grade refurbished MS surface laptop which is a beautiful machine. Price was reasonable. Delivery was efficient and the product was wrapped in a secured... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We offer a range of refurbished products and services including everything from desktop computers, tablets, LCD monitors, laptops, tough-books, projectors, servers, other network equipment, IT accessories and much more. We are well-known for our service and recognised nationally as one of Australia’s largest and most respected suppliers of Ex-Government IT equipment and excess surplus manufacturers' stock. We supply the world's leading brands including DELL, HP, MICROSOFT, LENOVO and APPLE.
Contactgegevens
911 Stanley Street East, 4169, EAST BRISBANE, Australië
- 1300727516
- cs@australiancomputertraders.com.au
- australiancomputertraders.com.au
4,4
Uitstekend
283 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 10% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
First class all the way
First class all the way. The laptop i ordered arrived as scheduled. Upon setting the laptop up i noticed that the battery wasn't holding any charge. Logged a complaint online with ease. I spoke to customer service, cannot remember his name. A solution was agreed upon, and a new battery was shipped to me within days. Couldn't ask for anything better when buying a 2nd hand laptop. Will definitely be back for another laptop or computer when i need one.
22 augustus 2025
Review zonder uitnodiging
Antwoord van Australian Computer Traders
Hey Pete, thank you for the kind words :] We're happy to have resolved that for you, please reach out if there's anything else we can do to help. -ACT Team
helpful and answered my questions fully.
1 augustus 2025
Review zonder uitnodiging
Antwoord van Australian Computer Traders
We're always eager to help, please feel free to reach out if you've got any other questions that need answering :] - ACT Team
I bought two excellent Macbook computers
I bought two Macbook computers. They arrived in a reasonable time and are in very good condition and work perfectly.
28 juli 2025
Review zonder uitnodiging
Antwoord van Australian Computer Traders
Thanks for the positive review :] Please reach out if there's anything we can do to assist, or if there's any questions you have. -ACT Team
HP elite book laptop good price, excellent condition
Bought an HP elite book laptop, it was shipped fast, and arrived exactly as described at the start of March. I've been using it almost every day for Uni and have had no issues so far. Seems to be a very legitimate company, I was a little worried when buying from their store online initially, but it has been a seamless, easy, affordable experience. If you are looking for an affordable quality refurbished laptop I would definitely recommend these guys.
3 maart 2025
Antwoord van Australian Computer Traders
Hi Maeve, that's great to hear :] Hopefully Uni is going well, please feel free to reach out at any time if you need assistance in future. Cheers, -ACT Team
Purchase arrived quickly with good…
Purchase arrived quickly with good communication. A wired keyboard and mouse had been packed in lieu of the wireless items ordered. A call to the company resulted in the immediate dispatch of the ordered items.
24 juli 2025
Review zonder uitnodiging
Antwoord van Australian Computer Traders
Hey Ian, Thank you for your kind words and kind review, we're happy to have resolved the keyboard & mouse issue, and please do not hesitate to reach out if there's anything else we can do for you. -ACT Team
so far so very good ,extreme value does…
so far so very good ,extreme value does what it's supposed to, reasonable delivery time, recommendable
20 juli 2025
Review zonder uitnodiging
Antwoord van Australian Computer Traders
Hi, Bob, thank you so much for your feedback. We're glad you've had a (very) good experience with us, and that we could provide a valuable product for a reasonable price & turnaround time. Feel free to reach out if you need any help at all.
-ACT Team
Awesome experience
Awesome experience
Exceeded expectations. Would buy again
1 juli 2025
Review zonder uitnodiging
Antwoord van Australian Computer Traders
Exceeding expectations is the expectation we aim for :D Please reach out if you need any help.
-ACT Team
easy process to order and the delivery…
easy process to order and the delivery was quick.
The products were packaged very well, and all items are of a very good quality.
30 juni 2025
Review zonder uitnodiging
Antwoord van Australian Computer Traders
Hey Shri, we always aim for a quick turnaround time, high quality products, and carefully packaged items, and it's always good to achieve a 3-for-3. Please let us know if you need any assistance with your order.
-ACT Team
Great transaction
Great transaction, I send you a modest amount of money and then you send me a "reborn" computer that hits the road running.
9 juni 2025
Review zonder uitnodiging
Antwoord van Australian Computer Traders
Modest costs and high power refurbishments are the goal we strive for, and we're happy to have fulfilled that with you :] Please do not hesitate to reach out if you need any assistance.
-ACT Team
Great prices, excellent customer service.
The products were a good and delivery was timely. When I had an issue with one my monitors, it was very easy to arrange a replacement and return the unwanted item. Customer service was excellent and the replacement item was quickly dispatched. Very happy with the experience overall.
19 juni 2025
Review zonder uitnodiging
Antwoord van Australian Computer Traders
Hi Susanne,
We're glad to have resolved that issue for you, and we hope your new monitor continues to work great :] If you ever need any more help from our customer support team, please don't hesitate to reach out.
-ACT Team
Super helpful and keen to remedy the issue.
I had a minor issue and the customer service was super helpful and offered options to remedy the problem. They really cared and wanted to help.
12 juni 2025
Review zonder uitnodiging
Antwoord van Australian Computer Traders
Thank you for your kind review, Laura, we're happy to have helped resolve that for you. Good and high quality Customer Service is one of the tenets of Australian Computer Traders and we're always here to assist.
-ACT Team
Good Product to upgrade to Windows 11
Good information on their website, pricing is reasonable and the delivery is prompt.
25 juni 2025
Review zonder uitnodiging
Antwoord van Australian Computer Traders
Hey Graham,
Thank you for the feedback. We always aim for speedy turn-around on orders and fair pricing, we're happy to have met the mark with you. Please don't hesitate to reach out if you need any assistance
-ACT Team
Very affordable
Very affordable. They were quick and the order arrived as described.
10 juni 2025
Review zonder uitnodiging
Antwoord van Australian Computer Traders
Thank you for the feedback, Deano. If nothing else, we always aim to be honest about our products, and a quick turnaround time is also nice. Please don't hesitate to reach out if you need any assistance.
-ACT Team
Great product and price
I purchased a small form factor pc and it's going well. Very happy with it.
21 juni 2025
Review zonder uitnodiging
Antwoord van Australian Computer Traders
Thank you for your feedback, Alwyn. We're happy that you're happy, and please don't hesitate to reach out if you need any assistance
-ACT Team
Communication
I bought a HP Elite Mini refurb with Windows 11 which is working well so far!
They may need to improve their response to messages left especially Support!
30 mei 2025
Review zonder uitnodiging
Antwoord van Australian Computer Traders
Hey Pamela, we're glad to have received your feedback, and it's good to hear your elitedesk is working well. I'll pass along the message to our Customer Support team, but do feel free to reach out again if there's anything else we can do for you.
-ACT Team
Longterm happy customer
We have been customers of ACT for years - the team instore at Woolloongabba are always super helpful and when we've collected from Murrarie again, very friendly and efficient. We have bought many Macs and have never had a problem with them. Recommended.
28 mei 2025
Review zonder uitnodiging
Antwoord van Australian Computer Traders
Thank you for the kind words, we always aim for high quality service and easy & efficient pickups. Please feel free to reach out if you ever need any assistance
-ACT Team
Delivery and computer were great
Delivery and computer were great, the added carry bag though, it didn't fit the laptop i bought.
27 mei 2025
Review zonder uitnodiging
Antwoord van Australian Computer Traders
Hey Tim, Thank you for the feedback :] It's always good to hear we did great. If you'd like to reach out in regards to the laptop bag, please don't hesitate to do so.
-ACT Team
It was a painless experience to order…
It was a painless experience to order and know it was what I wanted
Service was prompt
2 juni 2025
Review zonder uitnodiging
Antwoord van Australian Computer Traders
Hi Alan, thanks for the 5 stars! We're glad to hear everything went smoothly and that the process was hassle-free. Appreciate your support! - ACT Team.
We had some issues but they were fixed…
We had some issues but they were fixed with a minimum of any fuss!
19 mei 2025
Review zonder uitnodiging
Antwoord van Australian Computer Traders
Thank you for the positive review, Trevor :] We always aim for quick resolutions to any customer issues. We're happy to have gotten that sorted for you
-ACT Team
The choice of laptops was awesome
The choice of laptops was wide enabling me to select precisely the configuration and power I required. Placing the order was simple and delivery followed shortly afterwards, requiring the reassuring signature on receipt. Tip top condition - all configured and ready to rock & roll.
6 juni 2025
Review zonder uitnodiging
Antwoord van Australian Computer Traders
Hi Kevin, thank you for the fantastic review! We're thrilled you found exactly what you needed and that the setup was smooth. Enjoy your new device, and thanks again for your support! - ACT Team.
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