Avevo avuto problemi riguardante ad un ordine non andato a buon fine e avevo richiesto di avere un riscontro da un responsabile. Dopo qualche giorno dopo tanti tentativi tramite chat venivo contattato... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Questi cinque stelle metto per il merito di carissimo Mariano, un ragazzo che in giro sono pochi, gentile, ducato, e sempre pronto per aiutare nel qualsiasi momento, tutti le volte quando chiedo per a... Toon meer
Bedrijf heeft geantwoord
AutoDoc were excellent to deal with best selection of premium parts at great prices . Staff were helpful and dealt speedily to resolve a short delay on one of my orders Being dispatched.
Bedrijf heeft geantwoord
They have a good lot of suppliers for each product, maybe too many. I'm sure many of the part for sale by different vendors is still made in the same factory. Prices are good, although transport is ve... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over AUTODOC - Ireland
Geschreven door het bedrijf
AUTODOC is the no.1 online car parts shop in Europe. We share your passion for cars and help you save money on car repairs.
Autodoc App
Autodoc Site
Autodoc Club
YouTube
What we are known for:
Our customer-focused approach. Our support team is made up of qualified professionals who speak 23 languages and are always ready to help in any way they can.
Market scale and scope. In the 17 years we have been on the market, we have acquired 13 million satisfied customers in 27 European countries. We ship over 35,000 orders a day.
Our product range. We offer over 4 million products for more than 166 car brands from world-renowned manufacturers.
Affordability and cost benefits. AUTODOC is an online platform with fair prices and a variety of special offers and sales.
Multi-platform services. Customers can search for car parts quickly and easily using both the website and app. See for yourself how cost-effective and convenient the process of purchasing car parts can be.
Expertise in car repairs. You can find more than 3,000 car part replacement tutorials on our YouTube channels.
Contact us
FAQ
Contactgegevens
4,4
Uitstekend
1K reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Thanks to AutoDoc team
Thanks to AutoDoc team for the prompt response specially Andrew. He was so helpful with my case. He took his time to understand the whole situation from my end and provided the best solution. Thanks a million. Great customer service.
27 april 2026
Review zonder uitnodiging
Antwoord van AUTODOC - Ireland
Hi Habib Khan Toha,
We're touched by this review and grateful for your trust⭐.
This confirms that we're on the right path💫.
We look forward to your return!
Best, AUTODOC Team
Efficient parts search and delivery
27 april 2026
Antwoord van AUTODOC - Ireland
Hello!😊
We are very pleased to receive positive feedback from our customers!
Good luck on any road.
Best regards,
AUTODOC Team🛠️
Autodoc a good experience
Very good site and prices. Easy to negotiate the site and fast delivery
27 april 2026
Antwoord van AUTODOC - Ireland
Hello Eugene!
Thank you very much for your time and appreciation🏆.
Best regards,
AUTODOC Team🚗💨
They have a good lot of suppliers for…
They have a good lot of suppliers for each product, maybe too many. I'm sure many of the part for sale by different vendors is still made in the same factory. Prices are good, although transport is very expensive if you don't buy enough. The returns policy if complete rubbish a you need to post the part yourself which is multiple times the cost of the part.
22 april 2026
Antwoord van AUTODOC - Ireland
Hello! We are sorry to hear you faced any inconvenience. Please, keep in mind that we offer a Safe Order option which gives our customers more time and possibility to return the part back for free. Please feel free to contact us trust@autodoc.eu. We will check your order details and will be happy to help you. Best regards, Your AUTODOC Team
Antwoord van AUTODOC - Ireland
Hi Gerry Culligan! 🙌
Thank you so much for your wonderful rating! We truly appreciate your support and are thrilled to have met your expectations.
Best regards,
AUTODOC Team🚗
Courier sent parcel to wrong house
Courier sent parcel to wrong house, still waiting 10 days later
22 april 2026
Antwoord van AUTODOC - Ireland
Dear Customer! We are very sorry that you have such an impression of our service. Your case has been referred to the quality control department and will be considered as soon as possible. If you have any question, feel free to contact us on trust@autodoc.eu. Best regards, Your AUTODOC Team.
Ottimo tutto perfetto, consiglio l'acquisto.
Ottimo tutto perfetto prezzi ottimi, l'unica cosa la spedizione a parer mio è un po' troppo cara essendo che la soglia dei 140€ è troppo alta e ci mette una settimana lavorativa. Per il resto ottimo veramente soddisfatto consiglio a tutti
24 april 2026
Review zonder uitnodiging
Antwoord van AUTODOC - Ireland
Gentile Diego Belli
Ti ricordiamo che il costo consegna sui ordini che non superano i 140 euro - è 9.95euro.
A breve sarai contattato da un addetto del reparto controllo qualità per maggiori chiarimenti.
Cordiali Saluti
AUTODOC Team
I have used AUTODOC a number of times…
I have used AUTODOC a number of times over the last few years and one worry I had was if I had a problem with a part how would the returns process work. Well it finally happened. I had to return a part broken in transit. The service I received was second to none and was sorted soon after sending a picture of the part. I will definitely use them again
22 april 2026
Review zonder uitnodiging
Antwoord van AUTODOC - Ireland
Dear Rory ,
Thank you very much for the kind words.
Please, feel free to contact us if you have any questions. Our specialists are always ready to provide professional advice.
Best regards,
AUTODOC Team🚗💨
Incomplete description of the product…
Incomplete description of the product resulted in higher costs. which I did not expect. Please describe the product in more detail. Article number 2200-GO1
not a complete description. it is not stated that they are not programmable, for a complete description it is necessary to indicate that they are 2200-GO1 PP then the person understands that they need to be programmed manually.
21 april 2026
Antwoord van AUTODOC - Ireland
Hi Vladyslav!
We are sorry to know that you faced such an issue.
Please contact us at trust@autodoc.co.uk and share more details about this case. We'd like to look into this in detail.
Best regards,
AUTODOC team
Antwoord van AUTODOC - Ireland
Hello Billy!
Thank you for taking the time to leave a review of our company⭐.
We are looking forward to seeing you in our online store.
Best regards, AUTODOC Team
Supporto ricevuto dal sig Mariano
Supporto ricevuto dal sig. Mariano.
Indicazioni precise sul ricambio da acquistare.
21 april 2026
Review zonder uitnodiging
Antwoord van AUTODOC - Ireland
Ciao 😊 (STEFANO GAMBA,
siamo entusiasti di sapere che hai apprezzato il nostro servizio.
Ti ringraziamo per l’opportunità e per la fiducia che ci hai accordato⭐
Rimaniamo a tua completa disposizione per ogni necessità.
Cordiali saluti,
Il team di AUTODOC 🚗
Questa Recensione è per Mariano
Questa Recensione è per Mariano , veramente disponibile , se non fosse per lui avrei tutt’oggi la macchina tutta smontata ,veramente in gamba complimenti
20 april 2026
Review zonder uitnodiging
Antwoord van AUTODOC - Ireland
Ciao 🙌 Dani,
ti ringraziamo per il tempo che ci hai dedicato e per l’ottima valutazione.
La soddisfazione dei nostri clienti è impagabile, e la loro fedeltà per noi è il riconoscimento più prezioso.
Rimaniamo a tua disposizione per qualsiasi informazione o per supportarti nei prossimi ordini.
Cordiali saluti,
Il Team AUTODOC 🚗💨
I ordered a headlight for my car it…
I ordered a headlight for my car it came in excellent condition, very speedy delivery would highly recommend Auto doc for car parts and spares
21 april 2026
Antwoord van AUTODOC - Ireland
Hello Andrea!
Thank you for your kind words and appreciation of the quality of our work🧡.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.
Best regards, AUTODOC Team🔧🧰
Antwoord van AUTODOC - Ireland
Hello! 🙌
Thank you so much for your wonderful rating! We truly appreciate your support and are thrilled to have met your expectations.
Best regards,
AUTODOC Team🚗
Fast delivery excellent service
Ordered light fitting and was delighted for the speedy delivery of light unit which was well packed. Will use Auto again
15 april 2026
Antwoord van AUTODOC - Ireland
Hello Rory!
Thank you very much for your feedback and wonderful rating. We will continue to work only for 5 stars! Best regards, AUTODOC Team🧡
Very handy website to use
16 april 2026
Antwoord van AUTODOC - Ireland
Hello Whelan Mick!😊
We are very pleased to receive positive feedback from our customers!
Good luck on any road.
Best regards,
AUTODOC Team🛠️
Friendly, efficient transaction.
Hello at AutoDoc,
I am more than pleased to write a positive review of my experience dealing with you regarding the wing mirror I was purchasing. I was delighted when the delivery arrived so promptly and the product was in perfect condition.
I would have no hesitation in recommending AutoDoc to any of my family and friends.
Unfortunately I had not sent in the correct details of my car and I am in the process of trying to return it through DPD which is proving more difficult that I expected. However, the after sales support, correspondence and clear communication from Hanna and her team has been second to none. Fast, efficient and very friendly tone in all contacts.
I wish you well and hopefully will have the returned product with you by the end of next week.
Kindest Regards
Vinnie McCabe
6 april 2026
Review zonder uitnodiging
Antwoord van AUTODOC - Ireland
Dear Vinnie!
Thank you for your kind words and appreciation of the quality of our work😊.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.
Best regards, AUTODOC Team🚗💨
This vender is pretending products are…
This vender is pretending products are in stock while they are not. Even after my enquiry, when they confirmed 'not in stock' they kept the status 'in stock' for the product on their website. Thus misleading customers seems common practice for this business.
17 april 2026
Review zonder uitnodiging
Antwoord van AUTODOC - Ireland
Hello! We are very sorry to hear about this situation. Unfortunately, actual product availability may sometimes differ from the information on the website. However, such cases are rare, and we continue to work to minimize them. Please provide us with your order number or customer identification number so we can look into the situation and contact you. Best regards, AUTODOC Team
Antwoord van AUTODOC - Ireland
Hallo,🙌Dana!
Dein Feedback hat uns mit Inspiration erfüllt — danke für eine solche Bewertung!
Wir werden weiterhin mit Qualität und Service begeistern💯.
Möge jeder Tag Glück bringen!
Mit Grüßen, das Team AUTODOC
DON'T DO IT !!!!!
Placed an order for a product, paid for the product, money immediately taken from my account. Low and behold, after I paid for the order, I was then advised that they could not deliver to my country, as the product was "bulky". They had a the order details prior to taking money from my account. They effectively knew that they could not deliver the product, but still processed the order and took money from my account anyway.
I am further advised that a refund will take 1- 5 days to process. I consider this to be "sharp practice" and it is my opinion that I had been intentionally mislead. I am not finished with this mob, by any means!!!!!
16 april 2026
Review zonder uitnodiging
Antwoord van AUTODOC - Ireland
Hi Everard!
We are sorry to know that you faced such an issue.
Unfortunately you didn't leave any contact information.
Please mail us at trust@autodoc.co.uk, and we will look into this in detail.
Best regards,
AUTODOC team
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