Avevo avuto problemi riguardante ad un ordine non andato a buon fine e avevo richiesto di avere un riscontro da un responsabile. Dopo qualche giorno dopo tanti tentativi tramite chat venivo contattato... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great service,have parts that are hard to find in other outlets . Had a problem recently,I ordered window regulator winding handles,which are two piece ,and both handles came with the covers... Toon meer
Questi cinque stelle metto per il merito di carissimo Mariano, un ragazzo che in giro sono pochi, gentile, ducato, e sempre pronto per aiutare nel qualsiasi momento, tutti le volte quando chiedo per a... Toon meer
Bedrijf heeft geantwoord
Poor return service. Autodoc sent the wrong items. Return process is poor and does not take the customer service into consideration. I wouldn't use Autodoc again. I would not want to go through the ha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over AUTODOC - Ireland
Geschreven door het bedrijf
AUTODOC is the no.1 online car parts shop in Europe. We share your passion for cars and help you save money on car repairs.
Autodoc App
Autodoc Site
Autodoc Club
YouTube
What we are known for:
Our customer-focused approach. Our support team is made up of qualified professionals who speak 23 languages and are always ready to help in any way they can.
Market scale and scope. In the 17 years we have been on the market, we have acquired 13 million satisfied customers in 27 European countries. We ship over 35,000 orders a day.
Our product range. We offer over 4 million products for more than 166 car brands from world-renowned manufacturers.
Affordability and cost benefits. AUTODOC is an online platform with fair prices and a variety of special offers and sales.
Multi-platform services. Customers can search for car parts quickly and easily using both the website and app. See for yourself how cost-effective and convenient the process of purchasing car parts can be.
Expertise in car repairs. You can find more than 3,000 car part replacement tutorials on our YouTube channels.
Contact us
FAQ
Contactgegevens
4,4
Uitstekend
1K reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great to find most parts available
Great to find most parts available, with great prices,I'm a DIY car enthusiast so quality and price and availability are a key factor in ordering parts, spending €150 to avail of free shipping doesn't happen to often so a €100 is more than enough, a discount when you spend more than a €100 would be a little more beneficial in some cases and not with a time limit when customers receive an email with a 10% Discount.
Parts may not be needed when emailing customers at that time.
24 maart 2026
Antwoord van AUTODOC - Ireland
Hello D Loftus!
Thank you for your detailed and thoughtful feedback we truly appreciate you taking the time to share your experience.
We’re glad to hear that you’re happy with our parts availability and pricing, especially as a DIY car enthusiast that means a lot to us. We also completely understand your point regarding the free shipping threshold and discount timing. Your suggestion about offering more flexible discounts without strict time limits is very valuable, and we will certainly pass this on to our team for consideration.
We’re always looking for ways to improve and make things more convenient for our customers, so feedback like yours really helps.
Thanks again for your support, and we hope to continue being your go-to source for car parts! 🚗
Best regards,
AUTODOC Team
Grazie all'assistenza del…
Grazie all'assistenza personale del sig.Mariano di Autodoc ho risolto il problema con degli acquisti errati. Consiglio vivamente Autodoc
10 maart 2026
Review zonder uitnodiging
Antwoord van AUTODOC - Ireland
Ciao 🙌 Esposito Paolo,
grazie per il meraviglioso feedback!
Uno dei nostri valori principali è offrire un servizio clienti efficiente, professionale e sempre disponibile a soddisfare ogni tua richiesta. 🏆
Siamo a tua completa disposizione per qualsiasi futura esigenza.
Cordiali saluti,
Il team di AUTODOC 🚗💨
Antwoord van AUTODOC - Ireland
Hi John Enright!
This positive review is a real joy for the whole team🧡. Thanks for noting our work!
We'll strive for even greater heights in service.
Come by more often!
Warmly, AUTODOC Team🚗💨
Antwoord van AUTODOC - Ireland
Hi Jon Wilkes!
Thank you for your kind feedback and for taking the time to share your experience with us. ✨We’re delighted to hear that you enjoyed working with us and that you’re satisfied with our service.
Wishing you safe and happy travels on the road!
Best regards,
AUTODOC Team🔧
Issue resolved quickly thank you will…
Issue resolved quickly thank you will use again
1 april 2026
Review zonder uitnodiging
Antwoord van AUTODOC - Ireland
Dear R Bass!
Thank you for your kind words and appreciation of the quality of our work😊.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.
Best regards, AUTODOC Team🚗💨
Great service as usual
31 maart 2026
Antwoord van AUTODOC - Ireland
Hello! 🙌
Thank you so much for your wonderful rating! We truly appreciate your support and are thrilled to have met your expectations.
Best regards,
AUTODOC Team🚗
Excellent service and fast delivery
Excellent service and fast delivery, very competitive delivery costs.
30 maart 2026
Antwoord van AUTODOC - Ireland
Hello Simon!😊
We are very pleased to receive positive feedback from our customers!
Good luck on any road.
Best regards,
AUTODOC Team🛠️
Servizio post vendite
Servizio post vendite
Gentilissimo e velocissimo nella soluzione di eventuali richieste.
31 maart 2026
Review zonder uitnodiging
Antwoord van AUTODOC - Ireland
Ciao 😊 ANGELO MEMOLI,
siamo entusiasti di sapere che hai apprezzato il nostro servizio.
Ti ringraziamo per l’opportunità e per la fiducia che ci hai accordato⭐
Rimaniamo a tua completa disposizione per ogni necessità.
Cordiali saluti,
Il team di AUTODOC 🚗
The best parts store 11/10…
I can’t recommend this company enough they have the best prices most wide selection of parts you couldn’t get anywhere else and then if you a bmw fan they have every tutorial for the wannabe mechanic that wants to work on his cars. Shipping takes a while but you have to expect that as they use many warehouse 6/5 if I could
27 maart 2026
Review zonder uitnodiging
Antwoord van AUTODOC - Ireland
Hello Daniel !
We are very pleased to read sincere reviews.
Thank you for choosing our company. We are glad that you were satisfied with everything.
Best regards,
AUTODOC Team🚙
Very happy with the service
Very happy with the service. Everything arrived quickly and fitted perfectly.
1 april 2026
Antwoord van AUTODOC - Ireland
Hello John ,🙌
Your review has filled us with inspiration — thanks for such a rating!
We'll continue to delight with quality and service💯.
May every day bring you luck!
Best regards,
AUTODOC Team
Sono stato seguito da Mariano e sono…
Sono stato seguito da Mariano e sono rimasto molto soddisfatto della sua collaborazione durante i miei problemi riscontrati con le pratiche di rimborso
Certo e meglio comprare con rivenditori autodoc che con i loro partner perche i rimborsi sono molto piu veloci
Alla fine comunque autodoc e una garanzia
Grazie
28 maart 2026
Review zonder uitnodiging
Antwoord van AUTODOC - Ireland
Ciao 😊 Edo Barsa,
siamo entusiasti di sapere che hai apprezzato il nostro servizio.
Ti ringraziamo per l’opportunità e per la fiducia che ci hai accordato⭐
Rimaniamo a tua completa disposizione per ogni necessità.
Cordiali saluti,
Il team di AUTODOC 🚗
Easy website to navigate,very clear…
Easy website to navigate,very clear pricing and great delivery.
1 april 2026
Antwoord van AUTODOC - Ireland
Hello!
Thank you for your feedback. We are very happy to know that we were able to surprise and please you✨!
Best regards, AUTODOC Team🚗
La mia esperienza é stata ottima
La mia esperienza é stata ottima, poiché i pezzi erano giusti, di buon prezzo, e sicuramente se avró bisogno, compreró di nuovo da loro.
1 april 2026
Review zonder uitnodiging
Antwoord van AUTODOC - Ireland
Ciao 😊 Andrea,
Accetti la nostra gratitudine per il tuo feedback e per l'attenzione al nostro lavoro.
Ci auguriamo di poter mantenere un rapporto di proficua collaborazione anche in futuro.
Cordiali saluti
Il team di AUTODOC 🚗💨
Antwoord van AUTODOC - Ireland
Dzień dobry! 🙌 Dzięki każdej Państwa opinii stajemy się coraz lepsi. Z wyrazami szacunku, AUTODOC 😊
Operatori del Servizio Assistenza straordinari!
Prodotti sempre corrispondenti alle descrizioni, consegne rapide e ottima qualità degli articoli, e, soprattutto, un Servizio di Assistenza Clienti (operatori umani) molto qualificato, disponibile, gentile, empatico e capace di venire incontro a diverse esigenze.
Un grazie speciale all'operatore Mariano!
Rapido e ben organizzato anche il Reparto Garanzia.
15 maart 2026
Review zonder uitnodiging
Antwoord van AUTODOC - Ireland
Ciao 😊 Percorsincontri Daniel,
ti ringraziamo di cuore per la tua preziosa recensione. Trasmetteremo sicuramente i tuoi complimenti a Mariano.
Il nostro impegno è costante: vogliamo superare le tue aspettative, offrendo un servizio sempre efficiente e affidabile.
Ti auguriamo buona fortuna su ogni strada che percorrerai!
Cordiali saluti,
Il team di AUTODOC 🚗💨
Very Satisfied with quality of the…
Very Satisfied with quality of the product & knowledgeable Staff ✔️
24 maart 2026
Antwoord van AUTODOC - Ireland
Hello Paul!
Thank you very much for your time and appreciation🏆.
Best regards, AUTODOC Team🚗💨
Antwoord van AUTODOC - Ireland
Hello JS!🌟
Thank you for your feedback.
Have a nice day!
Best regards,
AUTODOC Team🚙
SUPER DOC
Rispondo all'intervento da parte dell'azienda e in particolare al Sig.Mariano.
Ringrazio della disponibilità del Signor Mariano, per la sensibilità dimostrata nel seguire il mio acquisto, agendo in modo immediato e concreto.
Raramente il cliente viene curato e seguito in questo modo molto efficiente, complimenti e grazie mille.
3 maart 2026
Review zonder uitnodiging
Antwoord van AUTODOC - Ireland
Ciao🙌 ALESSANDRO FIGUS
Ti ringraziamo vivamente per il tempo che ci hai dedicato scrivendo la tua splendida recensione.
Insieme al nostro team di professionisti, ci impegniamo ogni giorno per soddisfare ogni tua esigenza.
Ti auguriamo buona fortuna su qualsiasi strada.
Cordiali saluti,
Il team di AUTODOC 🚗
Delivery time is very long and that was…
Delivery time is very long and that was not made clear during the order process. Website says 24-48 hours for order processing and yet 17 days later I have not received my package and DPD says they have still not received it. Impossible to talk to someone I just get the bot who churns out standard answers.
Had I known delivery would take so long I would not have used Autodoc.
30 maart 2026
Review zonder uitnodiging
Antwoord van AUTODOC - Ireland
Hi Oliver!
We have carefully reviewed your inquiry and are pleased to inform you that it has been successfully resolved.
If you have a moment, we would greatly appreciate it if you could share your thoughts on your experience with us.
Your opinion is very important to us and helps us improve!
Kind regards,
AUTODOC team
Antwoord van AUTODOC - Ireland
Hello Dzeta!😊
Thank you for your kind feedback! We’re happy to hear that you appreciated the parts and the fast delivery. Your satisfaction means a lot to us, and we look forward to assisting you again in the future.
Best regards,
AUTODOC Team🚗
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