Autolend Reviews 

6.476
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Autolend have been really good with me sorting out the finance side of things even when I asked for their help obtaining more funds again brilliant 👍 I got kinda lost with amount of people helping m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Bit of a wierd one, Was looking at a new vehicle, only had my current finance for 7 month, did finance check, was quoted 14.9% by autolend via zuto which was higher than my current finance but really... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Brilliant company quick and easy no fuss no palarva when using we finance any van .com will be using in the future for any other vehicle purchases

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very pleasant company, easy and quick process, and most important, they have good rates for repayments. Thank You!

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autofinanciering en -lening bedrijf

Geschreven door het bedrijf

Fast finance for your car


Contactgegevens

  • Telephone House, 69-77 Paul Street, EC2A 4NW, London, Verenigd Koninkrijk

  • autolend.co.uk

4,7

Uitstekend

TrustScore 4.5 uit 5

6K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(6.476)

4.074 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Experience was smooth and well…

Experience was smooth and well supported during the process.

20 oktober 2026
Logo Autolend

Antwoord van Autolend

Hi Aaron

Thank you so much for the 5-star review! Feedback like this means a lot to the whole team here at Autolend. We’re thrilled to know you’re happy with our service.

If you ever need anything else or have further questions, please don't hesitate to reach out to us at contact@autolend.co.uk or give us a call on 020 3322 1916.

Best regards,

The Autolend Team

Beoordeeld met 5 van de 5 sterren

good service

good service , pleasant

20 oktober 2026
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Antwoord van Autolend

Hi David

Thanks so much for the kind words! We really appreciate you taking the time to share your experience with the Trustpilot community.

If we can help with anything in the future, you can reach us at contact@autolend.co.uk or 020 3322 1916.

Safe driving,

The Autolend Team

Beoordeeld met 5 van de 5 sterren

Very straight forward

Very straight forward , easy simple
Application and signing system , finds were released within a few hours , Amazing

27 oktober 2026
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Antwoord van Autolend

Hi Sandi

We just wanted to say a big thank you for the 5-star rating! We’re so glad you had a positive experience with us.

If there’s anything else you need down the road, don’t hesitate to get in touch at contact@autolend.co.uk or on 020 3322 1916. We’re always happy to help!

Best wishes,

The Autolend Team

Beoordeeld met 5 van de 5 sterren

Very reliable service

27 oktober 2026
Logo Autolend

Antwoord van Autolend

Hi Simon,

Thank you so much for your 5-star review. It’s wonderful to hear such positive feedback, and it truly means a lot to our team to know we’ve met your expectations.

We are always here to help, so if you have any questions or need further assistance, please feel free to email us at contact@autolend.co.uk or call us directly on 020 3322 1916.

Kind regards,

The Autolend Team

Beoordeeld met 1 van de 5 sterren

Ref: 5M105***4 - Ghosted for 4 months while dealer threatens court.

Absolutely shocking behavior from Autolend (Lendable Ltd). My vehicle unwind has been dragging on since 27th June. Their supplying dealer, Bournemouth High Performance, has been aggressively hostile—threatening me with court action and calling me "silly" over the phone when I asked for a refund update.Now, Autolend's complaints team has completely ghosted my emails, refused to provide an update, and hidden behind their frontline helpline handlers. I have officially escalated this to the Financial Ombudsman Service. Furthermore, because they refuse to collect their van, private driveway storage fees of £25 per day are actively accumulating against them. Total breach of FCA regulations. Disgraceful treatment of a customer.

1 juli 2026
Review zonder uitnodiging
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Antwoord van Autolend

Hi there,

We are truly sorry to hear about the delay with your vehicle unwind and the way you’ve been treated by the dealer when chasing an update. We take these issues, along with the lack of response from our complaints team, very seriously.

We will reach out to you directly as a priority to get your details so we can look into this and provide you with an update without further delay.

Sincerely,
The Autolend Team

Beoordeeld met 1 van de 5 sterren

Well to honest it was great at the…

Well to honest it was great at the start then they found me car but they wanted me to travel 8hours back and forth when I told them I can't travel that distance I declined the car they not very happy about that but I did ask them at start to try and find something closer to home and they wanted me pay for delivery for car from the dealership it would cost me arm and a leg witch I could not afford

27 oktober 2026
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Antwoord van Autolend

Hi Charles,

Thank you for your feedback. We can see you were working with Carloans 365 to find a suitable vehicle, and as they handle vehicle sourcing and delivery, we’d recommend getting in touch with them directly regarding the distance and delivery cost involved.

We’ve also raised a complaint on our end so we can look into your experience further.

Kind regards,
The Autolend Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

The young lady on the phone was so helpful talked me through step by step a very easy helpful process. Amazing 👏

20 oktober 2026
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Antwoord van Autolend

Hi Sarah

Thank you so much for the 5-star review! Feedback like this means a lot to the whole team here at Autolend. We’re thrilled to know you’re happy with our service.

If you ever need anything else or have further questions, please don't hesitate to reach out to us at contact@autolend.co.uk or give us a call on 020 3322 1916.

Best regards,

The Autolend Team

Beoordeeld met 5 van de 5 sterren

Wonderful experience

Wonderful experience

21 oktober 2026
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Antwoord van Autolend

Hi Amirafzal

We just wanted to say a big thank you for the 5-star rating! We’re so glad you had a positive experience with us.

If there’s anything else you need down the road, don’t hesitate to get in touch at contact@autolend.co.uk or on 020 3322 1916. We’re always happy to help!

Best wishes,

The Autolend Team

Beoordeeld met 5 van de 5 sterren

I had a fantastic experience with…

I had a fantastic experience with Autolend when arranging finance for my van. The whole process was smooth, straightforward, and stress-free.

A special thank you to Andrew for his outstanding personal support throughout the entire process. He went above and beyond to make sure everything was handled smoothly, taking the time to explain everything clearly, answer my questions, and keep me updated every step of the way.

What really stood out was Andrew’s genuine care, professionalism, patience, and personal approach. I never felt like just another customer, and his dedication made the whole experience so much easier and more reassuring.

The service was efficient, communication was excellent, and I couldn’t be happier with the overall experience.

I would highly recommend Autolend, especially Andrew, to anyone looking for vehicle finance with a truly personal touch.

Thank you, Andrew, for your exceptional support and first-class service!

20 oktober 2026
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Antwoord van Autolend

Hi Maricica

Thanks so much for the kind words! We really appreciate you taking the time to share your experience with the Trustpilot community.

If we can help with anything in the future, you can reach us at contact@autolend.co.uk or 020 3322 1916.

Safe driving,

The Autolend Team

Beoordeeld met 5 van de 5 sterren

The service was quick and efficient…

The service was quick and efficient will be recommending you to friends and family, thank you.

28 oktober 2026
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Antwoord van Autolend

Hi Sandeep

We just wanted to say a big thank you for the 5-star rating! We’re so glad you had a positive experience with us.

If there’s anything else you need down the road, don’t hesitate to get in touch at contact@autolend.co.uk or on 020 3322 1916. We’re always happy to help!

Best wishes,

The Autolend Team

Beoordeeld met 5 van de 5 sterren
Logo Autolend

Antwoord van Autolend

Hi Darren

Thanks so much for the kind words! We really appreciate you taking the time to share your experience with the Trustpilot community.

If we can help with anything in the future, you can reach us at contact@autolend.co.uk or 020 3322 1916.

Safe driving,

The Autolend Team

Beoordeeld met 5 van de 5 sterren

Nice easy process

Nice easy process

27 oktober 2026
Logo Autolend

Antwoord van Autolend

Hi Yadav

We just wanted to say a big thank you for the 5-star rating! We’re so glad you had a positive experience with us.

If there’s anything else you need down the road, don’t hesitate to get in touch at contact@autolend.co.uk or on 020 3322 1916. We’re always happy to help!

Best wishes,

The Autolend Team

Beoordeeld met 1 van de 5 sterren

They add Advertised sale £400

They add Advertised sale £400
Extra and said don’t worry that’s dealers admin fee !!!
Then agreed to refund via messages
Still waiting cos they need to investigate!
It’s on WhatsApp messages read it !

20 oktober 2026
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Antwoord van Autolend

Hi Alp,

We’re sorry to hear about the delay regarding the fee you were told about and the refund discussion. We’ve identified your account from the details provided, and a complaint was raised 3 days ago so we can look into this properly, including the messages you’ve referred to.

Kind regards,
The Autolend Team

Beoordeeld met 5 van de 5 sterren

Very smooth experience with autolend

Very smooth experience with autolend, couldn’t fault them, unfortunately the garage that I was getting the car from was less than adequate so I had to cancel the finance, but i would definitely recommend autolend to anyone

26 oktober 2026
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Antwoord van Autolend

Hi Stu,

Thank you so much for your 5-star review. It’s wonderful to hear such positive feedback, and it truly means a lot to our team to know we’ve met your expectations.

We are always here to help, so if you have any questions or need further assistance, please feel free to email us at contact@autolend.co.uk or call us directly on 020 3322 1916.

Kind regards,

The Autolend Team

Beoordeeld met 5 van de 5 sterren

Good

A good experience without any issues

26 oktober 2026
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Antwoord van Autolend

Hi Tanya

Thanks so much for the kind words! We really appreciate you taking the time to share your experience with the Trustpilot community.

If we can help with anything in the future, you can reach us at contact@autolend.co.uk or 020 3322 1916.

Safe driving,

The Autolend Team

Beoordeeld met 5 van de 5 sterren

This is the best choice for everyone

This is the best choice for everyone
Professional service
Thank you

26 oktober 2026
Logo Autolend

Antwoord van Autolend

Hi there

Thank you so much for the 5-star review! Feedback like this means a lot to the whole team here at Autolend. We’re thrilled to know you’re happy with our service.

If you ever need anything else or have further questions, please don't hesitate to reach out to us at contact@autolend.co.uk or give us a call on 020 3322 1916.

Best regards,

The Autolend Team

Beoordeeld met 1 van de 5 sterren
Logo Autolend

Antwoord van Autolend

Hi there,

We’re sorry to hear the process took longer than expected. We’ve identified your account from the details provided, and we’ll be looking into this to see what caused the delay and whether there’s anything we can improve.

Kind regards,
The Autolend Team

Beoordeeld met 5 van de 5 sterren

Satisfied customer

Its easy and straight forward and when you call always helpful and polite

20 oktober 2026
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Antwoord van Autolend

Hi there

Thanks so much for the kind words! We really appreciate you taking the time to share your experience with the Trustpilot community.

If we can help with anything in the future, you can reach us at contact@autolend.co.uk or 020 3322 1916.

Safe driving,

The Autolend Team

Beoordeeld met 5 van de 5 sterren

Straight forward from start to finish…

Straight forward from start to finish fantastic setvice

26 oktober 2026
Logo Autolend

Antwoord van Autolend

Hi Kimberley

Thank you so much for the 5-star review! Feedback like this means a lot to the whole team here at Autolend. We’re thrilled to know you’re happy with our service.

If you ever need anything else or have further questions, please don't hesitate to reach out to us at contact@autolend.co.uk or give us a call on 020 3322 1916.

Best regards,

The Autolend Team

Beoordeeld met 5 van de 5 sterren

Fast and easy

Easy simple and straightforward

27 oktober 2026
Logo Autolend

Antwoord van Autolend

Hi there

Thanks so much for the kind words! We really appreciate you taking the time to share your experience with the Trustpilot community.

If we can help with anything in the future, you can reach us at contact@autolend.co.uk or 020 3322 1916.

Safe driving,

The Autolend Team

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