BE FORWARD Auto Parts Reviews 

16
TrustScore 3 uit 5

3,1

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Bedrijfsgegevens

  1. Automaterialenwinkel

Geschreven door het bedrijf

At BE FORWARD Auto Parts, our mission is to keep your vehicle running at its best by providing only Genuine Auto Parts from all major car makers worldwide. With a trusted inventory of over 3 million high-quality parts in stock, we make it easy to find exactly what you need - fast, reliable, and at the best value


Contactgegevens

3,1

Gemiddeld

TrustScore 3 uit 5

16 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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3,1

Alle reviews

(16)

14 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

never buy anything from BE FORWARD auto…

never buy anything from BE FORWARD auto parts it is impossible to cancel an order even if you do it immediately and write an email to them and they answer if I am sure and why that I want to cancel my order I write that it should be canceled because the price is too high but they withdraw money from my bank anyway

15 juli 2026
Review zonder uitnodiging
Logo BE FORWARD Auto Parts

Antwoord van BE FORWARD Auto Parts

Dear Christian Stensballe,

Thank you for sharing your feedback. We're sorry to hear about your experience.

To help us look into this further, could you please provide your reference number? Thank you!

Kind regards,

Customer Support Team
BE FORWARD

Beoordeeld met 1 van de 5 sterren

I recently purchased parts for my…

I recently purchased parts for my Vehicle. The package was supposed to arrive in Dar es Salaam on 28th June but I haven't received any updates as of today 6th July 2026. I tried contacting the sales department but I haven't gotten any response that makes sense. please assist

28 juni 2026
Review zonder uitnodiging
Logo BE FORWARD Auto Parts

Antwoord van BE FORWARD Auto Parts

Dear Christopher Kandaya,

Thank you for your feedback, and we sincerely apologize for the delayed response.

Please let us know your reference number so we can escalate your case to the right department.

We appreciate your patience.

Kind regards,

Customer Support Team
BE FORWARD

Beoordeeld met 1 van de 5 sterren

I purchased a transmission spare in…

I purchased a transmission spare in march but upto now i have not yet received it or an update. I sent emails but no professional response. Was given a tracking number but no update upto now.

See details below

TRACKING NO : 0460673172
CARGO TYPE: Cargo
PRODUCT: [Used]Transmission HONDA N-wgn 2016 DBA-JH1
REF : PA125967447
INVOICE NO : 3798942

This is extremely frustrating disappointing and unprofessional from beforward.

No update no communication just keeping quiet but i paid my hard earned money

I bought from beforward before and it was good.

2 april 2026
Review zonder uitnodiging
Logo BE FORWARD Auto Parts

Antwoord van BE FORWARD Auto Parts

Dear Moses Moses,

Thank you for your detailed feedback. We sincerely apologize for the delay.

We have forwarded your case to the relevant department for review and investigation and will contact you soon.

Thank you for your patience and continued support.

Kind regards,

Customer Support Team
BE FORWARD

Beoordeeld met 1 van de 5 sterren

Delay in delivery

I haven't yet received my spare part. UPS shipping company still indicates that the parcel is held in Tokyo warehouse due to weather conditions. This puzzles me because scanning and warehousing formalities have taken many days.
I submit as a disappointed buyer. Regards 🙏

15 april 2026
Review zonder uitnodiging
Logo BE FORWARD Auto Parts

Antwoord van BE FORWARD Auto Parts

Dear Narson Zulu,

Thank you for your feedback, and we sincerely apologize for the delay and the inconvenience caused. We completely understand your concern regarding the length of time.

We would like to assist you by checking the latest status of your shipment, so kindly provide your reference number. Thank you!

Kind regards,

Customer Support Team
BE FORWARD

Beoordeeld met 1 van de 5 sterren

well i wasnt happy about beforward

well i wasnt happy about beforward, actually did a quotation for 4 spark plugs , and i even asked if the price they gave me where for 4 plugs and they said YES, upon arrival i paid $120 For zimra duty , but when i recieved the box of plugs i only got one plug . i contacted beforward and they told me i paid for one plug. WHO IN THE WORLD WOULD IMPORT ONLY ONE PLUG. they started telling me we will give you a huge discount , but honest what do i need a discount for i just need what i paid for. and i paid for 4 plugs according to their quotation. my advice is BEFORWARD Autoparts is a fraud .. and i will never buy from them again. better use local dealers than beforward , they over charge you i had to pay over hundred and forty for one plug .. then if i add zimra duty thats two hundred and sixty for one plug , how can that be logical. I HAD TO REFUND THE CUSTOMER THE FULL AMOUNT AND IM THE ONE WHO WAS AT LOSE HERE.

im only going to stick to buying cars only as in for parts the team responsible for parts are fraudsters , i age all of you not to trust them . it will end in tears.

1 april 2026
Review zonder uitnodiging
Logo BE FORWARD Auto Parts

Antwoord van BE FORWARD Auto Parts

Dear Lloyd Gurajena,

Thank you for bringing this to our attention, and we sincerely apologize for the frustration and inconvenience caused. We understand how upsetting this situation must be, especially given the discrepancy between the quotation and the item you received.

We take concerns like this very seriously. We would like to thoroughly review your case, including the provided quotation and order details, to clarify what happened and work toward a fair resolution.

We also regret the inconvenience caused by the additional costs you incurred. Your feedback regarding pricing, communication, and service has been noted and will be shared with the relevant team for improvement.

Kindly provide your reference number, so we can investigate this matter further and assist you accordingly. We are committed to resolving this issue and hope to restore your trust in our service.

Kind regards,

Customer Support Team
BE FORWARD

Beoordeeld met 1 van de 5 sterren

The response time is poor

7 april 2026
Review zonder uitnodiging
Logo BE FORWARD Auto Parts

Antwoord van BE FORWARD Auto Parts

Dear Peter Mwea Timeon,

Thank you for your feedback, and we sincerely apologize for the delayed response. We understand how frustrating it can be when you don’t receive timely support.

If your matter has not yet been resolved, please let us know your reference number so we can escalate your case to the right department.

Your concern is important to us, and we would like to assist you promptly. We appreciate your patience. We hope to serve you better in the future.

Kind regards,

Customer Support Team
BE FORWARD

Beoordeeld met 1 van de 5 sterren

the s400 I bought from Singapore was an…

the s400 I bought from Singapore was an abused car. No starting, after starting is heating, engine oil leak. They are not responding. Hope they respond soon

1 november 2025
Review zonder uitnodiging
Logo BE FORWARD Auto Parts

Antwoord van BE FORWARD Auto Parts

Dear Sura Ngofira,

Thank you for sharing your experience with us. We regret to hear that your experience was not satisfactory.

To help us look into this further, could you please provide your reference number?

Kind regards,

Customer Support Team
BE FORWARD

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