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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

After my purchase, suddenly all texts disappeared. I never received my item. I then tried calling only to be hung up on over and over again.

Beoordeeld met 4 van de 5 sterren

I ordered two wall lights on April 17 and got them June 2. The lights are nice but look better on the website, they use a very slow shipping agent (it said it shipped April 27 (so 10 days to prepa... Toon meer

Beoordeeld met 1 van de 5 sterren

Where do I start, 1st-Know that everything is made in China, don't get me wrong, there are "good" Chinese sites, this is not. 2nd-When there is something wrong(wiring) they give you assurances that pr... Toon meer

Beoordeeld met 1 van de 5 sterren

I'm only writing to let people know all these 5 stars reviews are fake! Its been 45 business days (almost 3 months) and still the products are missing! Their customer service tried fraudulently add e... Toon meer

Bedrijfsgegevens

  1. Decoratie- en interieurwinkel
  2. ook in
  3. Lampenwinkel
  4. Woonwinkel

Informatie afkomstig van verschillende externe bronnen

Avenila is a marketplace that specializes in interior lighting. Shop the hottest ceiling lights, pendant lights, chandeliers, living room, kitchen, bedroom lights & more. Shopping at Avenila is guaranteeing you the best and coolest products at a fracti...


Contactgegevens

  • National Blvd 10008, 90034, Los Angeles, Verenigde Staten

  • avenila.com

1,9

Slecht

TrustScore 2 uit 5

55 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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1,9

Alle reviews

(55)

3 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Save yourself the aggravation and don't order!

Their website is very modern and beautiful. I ordered a light fixture on November 16. I received a confirmation notice that indicated it might take 3-9 weeks to receive the order, which seemed like a very long time. It appears the item is coming from China, which was not clear on the website. It is now more than 9 weeks later, and every inquiry I send is met with "it will arrive soon" or "call USPS." I'm out $200 and still have no product. Avoid this company unless you like giving your money away.

18 januari 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

No giving the money back

I ordered some lamps long time ago, after months they canceled my order. They took my money and they haven’t payed it back yet. Please be careful.

16 januari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Luxury Multi-Feather Chandelier Light

Luxury Multi-Feather Chandelier Light

I purchased this spectacular chandelier light. It arrived as predicted. My personal style is fancy and over the top as many would say.. and the quality and design far out weighed what i expected. Thank You so much Avenila for adding that style and grace to my home!
-Dede Diamond New York

16 januari 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible products and service from Avenila

Buyers beware!!! Avenila.com provided me with poor quality products that looked nothing like the images on their website, they were unable to fulfill my order and refused to provide me with a refund and their customer service was appalling. Couldn’t get a response from them for many weeks. Australians don’t buy from this terrible company.

30 december 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor client service

Poor client service
It arrives in pieces and we had to built it alone even thé electric part with chinese instructions !!

11 december 2020
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Shipping to Canada was super long but…

Shipping to Canada was super long but the lights ended up arriving...unfortunately one of the globes was shattered. They told me they sent another one but since then I haven't heard back. I ordered the lights in July and they are still not up, what a shame, I would love to turn this review into more stars.

10 december 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SCAM SCAM SCAM!!! LAMPS NOT RECVED 5 months after order/payment!

Ordered 3 lamps back in June - still haven't received them and have contacted the company more than 20 times on email!!!

The so-called owner "Logan" reached out to me after my 20 emails and promised to fix it. Now we are in mid-November and still missing my lamp even though I paid it back in June!!

DO NOT SHOP HERE - their customer service is outsourced i.e. YOU WILL NEVER BE ABLE TO CONTACT THEM

14 november 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

FRAUDULENT COMPANY WITH FAKE REVIEWS!!!

I'm only writing to let people know all these 5 stars reviews are fake! Its been 45 business days (almost 3 months) and still the products are missing! Their customer service tried fraudulently add extra days to their promised delivery window so I wouldn't receive an automatic refund which I caught due to their stupid mistake of sending me a screen shot. STAY AWAY FROM THESE FRAUDS! THEY ARE DISHONEST THIEVES WITH FRAUDULENT REVIEWS!!

27 oktober 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Chandelier order to Canada

Made my order beginning of September. I fell in love with a chandelier they had featured on my Instagram. On top of that, the price was right.

After Avenila sent me a notification that my order was shipped without a tracking number, I became very skeptical. When you call their customer service line, they basically relay your questions over to the sales team. I received two very robotic responses from the sales team. It became quite frustrating and stressful that they didn’t give me a tracking number when they clearly had one.

Yesterday I received a customs/duties notification from
DHL to receive my item. If you are truly frustrated with the reviews you are reading and really love the item, just be aware that the wait time is quite long for the shipping. The shipping to Canada for me was 21 business days.

Avenila is not a scam. My items came very well packaged, no damages whatsoever. I really cannot wait for the electrician to come and hang the light.

This review was created to help other shoppers like myself
Shop with confidence.

8 oktober 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This site is a Scam

This site is a Scam. Please take a look at other customer reviews on other websites. All the ratings are 1 and 5. The 1s are from real people that never received an order. The 5s are from the scammers to balance their rating. If you order anything from here trust me, you will NOT get your order..

13 september 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Avenila is great

Avenila is great! I receive exactly what I order and it comes right on time. Customer service is a 10 as well.

4 september 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

“Ordered two modern led kitchen…

“Ordered two modern led kitchen chandeliers and they look amazing. Took about 5 weeks to get here but I understand their business model how they ship direct from factories so I’m willing to wait for a big discount “

31 augustus 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This site is a Scam

This site is a Scam. We placed an order, they took the money and never delivered. Please take a look at other customer reviews on other websites. All the ratings are 1 and 5. The 1s are from real people that never received an order. The 5s are from the scammers to balance their rating. If you order anything from here trust me, you will NOT get your order..

28 augustus 2020
Review zonder uitnodiging

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