Incorrect part sent after placing order.l, but the after sakes service was excellent. I got in touch with the sales team and duly got a reply from Olivia who arranged for both the delivery of the corr... Toon meer
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Lees wat reviewers zeggen
The item was delivered quickly and unscathed i bought this type of backpack hoover for the job I do (caretaker) and it does save me a lot of time so I can concentrate on other jobs around the estate... Toon meer
Bedrijf heeft geantwoord
Once again needed spare part for our floor cleaner.Avern cleaning were great and I had the replacement lead in a matter of days and the machine back up and running
Was not sure which replacement motor required and CS responded quickly. Ordered, arrived and now installed. Also filter sent but incorrect, again CS replaced by courier the next day. Excellent- you c... Toon meer
Bedrijfsgegevens
- Leverancier van schoonmaakproducten
- Huishoudelijke apparaatonderdelen leverancier
- Industriële supermarkt
- Industriële stofzuigerleverancier
- Conciërgebenodigdheden leverancier
- Stofzuigerwinkel
Over Avern Cleaning Supplies (Internet) Ltd
Geschreven door het bedrijf
We offer NEXT DAY delivery on selected machines & same day collection for majority of our items in stock. NEXT DAY MACHINES spares & accessories BOOK A machine DEMO janitorial
Our Vision
At Avern Cleaning Supplies, our vision is to create cleaner, safer, and healthier environments for everyone. We believe that cleanliness is not just a task; it's a way of life. We aspire to be the go-to source for cleaning products that empower individuals and organizations to achieve cleanliness and hygiene goals efficiently and sustainably.
Contactgegevens
Unit E6/7 Blackpole Trading Estate East, WR3 8SG, Worcester, Verenigd Koninkrijk
- 0800 9788 499
- Sales@averncleaningsupplies.com
- averncleaningsupplies.com
4,6
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Excellent service
My Henry accessory was delivered quickly, Avern was by far the cheapest supplier, the item was in stock and I was kept up to date with the delivery time.
23 mei 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Paul,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
It felt like they cared
I know it's strange to say in the modern world, but it felt like they CARED. Not from direct communication but just little things, such as how things were packed and the promise "To follow" scribbled on the packing list, completed a few days later without fuss. It's like they have an unspoken bond with the cleaners they supply. Anyway, my wife (who previously worked as a cleaner) is very happy with her new jetpack-like vacuum
1 juni 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Jim,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
The dispatch was quick, courier slow!!!!
The dispatch was quick and the item made it's way up the country very quickly and cannot fault the supplie. The courier used locally has now had it in their depot for 5 days and it's still not here. I would recommend use another courier as Evri is useless.
29 mei 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hello, thank you for your reviews. Sorry you have experienced delays with your delivery. We will take this up with Evri to find out what happened. We do have an option at the check out to choose between Evri and DPD, sorry you have missed it :)
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Andrew,
I'm glad you found our machines so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Fast frendly thanks again
19 mei 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Nicky,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Very good service from Avern
Rapid delivery , well packaged and exactly as per description.
28 mei 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Mel,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Delivered quickly and on time
29 mei 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Linda,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Brian,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Excellent service
Excellent service, arrived next day. If only every company could offer such performance.
28 mei 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Brian,
I'm glad you found our service so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
A very easy shopping experience with…
A very easy shopping experience with fast delivery. Well done!
28 mei 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Andrew,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Great service straight from my original…
Great service straight from my original enquiry through to delivery.
28 mei 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi,
I'm glad you found our service so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Great price and fast delivery.
28 mei 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Karen,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Great service
Great service. Left space clean and tidy. Arrived promptly. Would highly recommend.
21 mei 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Gavin,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Kelvin,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Wasn't delivered wen said you're…
Wasn't delivered wen said you're telephone staff kept fobbing me off about the delivered .plus they said they would get back to to me which they never did 😐
28 mei 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hello Stephen,
Sorry for the possible miss understanding. We have spoken to you on the phone and advised that the part that you ordered is on back order with Numatic. Our staff had offered you to either wait for the delivery or refund in full. We have promised to ship it out on Thursday once we receive the stock in our warehouse which is what we did and I can see it was delivered on Friday. Sorry again about the wait, unfortunately it was completely out of our hands - the part was out of stock in the whole country.
Regards,
Avern
Quick response
The company only had 2 vacs in stock out of the 3 I ordered. They contacted me straight away to ask if I wanted the ones they had delivered and send the other when in stock a few days later, or send all together. I received the partial delivery the next day. The remainder was received a couple of days later
15 mei 2026
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi Peter,
I'm glad you found our service so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Antwoord van Avern Cleaning Supplies (Internet) Ltd
Hi,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
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